In our previous trip, the toilet was clogged during our stay. The host called in a plumber, who determined that it was the toilet paper that clogged the toilet. The host tried to charge us for the payment for to unclog the toilet, and involved Airbnb to arbitrate.
A San Francisco Mission District Airbnb host is facing $300,000 in damages and losses after guests clogged the toilet and flooded the home. She has now sent a photo of the clogged toilet to Airbnb and has claimed that since she cannot use the toilet, she deserves a refund. My cleaning person just arrived and lo and behold, the clog was easily fixed with the plunger.
In addition, the plunger was covered in dust and clearly had not been touched. Protecting Your Airbnb from Guest-Caused Water Damage Water damage is one of the most common-and costly-issues Airbnb hosts face. A single overflowing bathtub, a leaking washing machine, or a clogged toilet can lead to thousands of dollars in repairs, not to mention negative reviews and potential booking cancellations.
People use too much toilet paper, don't drink enough water and then pass rocks, use paper towels, aren't careful at all. But that's life and it's easy enough to fix. Here's how I handle a call from a guest about a clogged toilet.
Tell them that there is a plunger there, and if they don't know how to use it, I refer them to a youtube video. A pregnant California woman is homeless and hundreds of thousands of dollars in debt after Airbnb guests reportedly flooded her house by clogging a toilet. In summary, while the Airbnb clogged toilet charge can be a hassle, understanding your rights and responsibilities can help you navigate the situation smoothly.
Always communicate with your host, document the issue, and take preventive measures to avoid problems. By doing so, you'll ensure a pleasant stay for yourself and future guests. Lift up the tank lid, flush the toilet and watch the device inside the tank move - you should see 3/4of the tank's water drain before it closes.
If it's closing too early, replace it. Your holes are blocked. Namely the port holes, which are located right under the edge or rim of your toilet.
Airbnb host slammed with $300K in damages after guests clog toilet and flood home Erika Gemzer, who is pregnant, said she had to move out of her San Francisco home after it was completely flooded by guests. A guest checked out without telling us that the toilet was clogged. We had to call a plumber to snake the toilet.
The plumber was positive that it was too much toilet paper and had just happened - assuring us that it was the guest that just checked out. The fee was $120. Can we pass that fee on to the guest?