By accessing our website, creating an account, or purchasing a subscription, you agree to be bound by these Terms. Registration, purchasing, and use of these services are explicitly restricted to verified law enforcement agencies operating within Canada. You represent and warrant that you are purchasing on behalf of an authorized Canadian agency, and not as an individual consumer, private investigator, or commercial entity. Consumer protection statutes do not apply to these commercial transactions. We reserve the right to reject, suspend, or terminate accounts that do not belong to recognized Canadian law enforcement entities.
Subscriptions are granted based on the total active sworn officer headcount of the subscribing operational entity (e.g., standalone municipal police department, specific police detachment, specialized unit, or operational section). To ensure fair and predictable licensing across agencies of all sizes:
Any individual purchasing a subscription or registering an account warrants that they possess lawful delegated procurement authority on behalf of the designated law enforcement agency. In-Situ Software Solutions Inc. provides administrative software access and software distribution infrastructure only. We exercise no supervisory control over operational policing activities, file number assignments, evidence collection procedures, or case management decisions. The subscribing agency assumes total responsibility for the training, supervision, and operational compliance of its personnel utilizing the software.
To access the Exhibit In-Sight software downloads and secure portal, you must register an account. You agree to provide accurate, current, and complete administrative and billing information.
We utilize a third-party payment processor (Stripe) to handle all subscription billing transactions safely and securely. By providing a payment method, you authorize us (via Stripe) to charge the applicable recurring monthly subscription fees to your designated payment method in Canadian Dollars (CAD), plus applicable federal and provincial taxes (GST/HST/PST).
All new agency subscriptions include an initial 30-day free trial upon signup. During this trial period, your agency may install the software suite, conduct internal staff training, generate test or practice files, and evaluate the software in active operations without fee. Continued operation beyond the 30-day free trial requires an active, paid monthly subscription.
Subscription pricing is structured as a flat-rate monthly fee determined strictly by your agency's active sworn officer headcount tier. An active subscription includes:
Zero-Custody Architecture: Subscriptions grant access to software binaries, license authentication tokens, and routine software maintenance. In-Situ Software Solutions Inc. is not a cloud repository, Digital Evidence Management System (DEMS) hosting provider, or data broker. We never store, possess, transmit, or hold legal custody of your agency’s evidentiary case files, notes, or photographs. Full legal ownership, physical possession, and operational custody of all data generated by the software remain permanently with the subscribing agency.
Subscription prices, plan structures, and software features are subject to change upon written notice. For active recurring subscriptions, any rate adjustments will be communicated to the registered billing contact at least thirty (30) days prior to the start of the next billing cycle. Continued use of the Software following notification constitutes acceptance of the modified terms.
All case files, notes, photographs, and container archives (.eis and .eis_mobile) generated by the Software are stored exclusively on local agency hardware and media. In-Situ Software Solutions Inc. exercises zero custody, possession, or electronic control over agency data. We are not liable for: (a) file corruption, locking collisions, or application freezes caused by operating active containers within live third-party cloud-synchronization directories (e.g., Microsoft OneDrive, SharePoint, Google Drive); (b) lost, corrupted, or unmerged offline rescue archives (.eis_mobile) transferred via physical media or email; (c) failure by agency personnel to ingest offline data prior to statutory disclosure deadlines; or (d) data loss resulting from agency hardware failures, unencrypted devices, or user error.
If In-Situ Software Solutions Inc. or any of its personnel is served with a subpoena, court order, summons, or third-party disclosure application in connection with any criminal, civil, regulatory, or administrative proceeding arising out of the agency’s operational deployment of the Software (including inquiries into software architecture, SHA-256 hash chains, local PIN switching, or mobile synchronization mechanics), the subscribing agency agrees to: (a) reimburse In-Situ Software Solutions Inc. for all reasonable external legal fees and disbursements incurred to respond to or challenge the demand on a full-indemnity (solicitor-and-own-client) basis; (b) cover all actual travel, meal, and lodging expenses; and (c) compensate In-Situ Software Solutions Inc. for technical consultation, affidavit preparation, pre-trial conferences, and court testimony at our standard corporate rate of $350.00 CAD per hour (or Licensor's then-current standard rate upon written notice).
You may cancel your monthly subscription at any time through the members-only portal or by contacting technical support. Cancellation will take effect at the end of your current monthly billing cycle.
All content on this website—including but not limited to text, graphics, logos ("Exhibit In-Sight"), icons, images, audio clips, and digital downloads—is the property of In-Situ Software Solutions Inc. and is protected by Canadian and international copyright and trademark laws.
Our website may contain links to third-party websites or services (such as Stripe for payments) that are not owned or controlled by In-Situ Software Solutions Inc. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
THE WEBSITE AND MEMBER PORTAL ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE OR THE INFORMATION, CONTENT, OR MATERIALS INCLUDED ON THE SITE.
TO THE FULL EXTENT PERMISSIBLE BY LAW, IN-SITU SOFTWARE SOLUTIONS INC. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
Aggregate Financial Liability Cap & Tercon Acknowledgement: Subject to the exclusions above and to the maximum extent permitted by the laws of British Columbia and the federal laws of Canada applicable therein, the total aggregate liability of In-Situ Software Solutions Inc. arising out of, under, or in connection with these Terms, the website, the members portal, or the procurement of subscriptions—whether arising in contract, tort (including fundamental breach or negligence), strict liability, or any other legal or equitable theory—shall under all circumstances be strictly limited to and shall not exceed the total subscription fees actually paid by the subscribing Agency to In-Situ Software Solutions Inc. during the twelve (12) month period immediately preceding the event giving rise to liability. The parties expressly agree that this aggregate financial cap reflects an informed commercial allocation of risk between sophisticated public entities and the Licensor, forms an essential basis of the bargain, and pursuant to the Supreme Court of Canada's framework in Tercon Contractors Ltd. v. British Columbia, is neither unconscionable nor contrary to public policy.
These Terms and any dispute, controversy, or claim arising out of or in connection with them shall be governed by, construed, and enforced in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Exclusive Venue: Each party irrevocably attorns to the exclusive personal jurisdiction of the provincial and federal courts located in Vancouver, British Columbia, Canada, for the resolution of any dispute or judicial proceeding arising under these Terms.
Waiver of Class Action Proceedings: To the maximum extent permitted by applicable Canadian law, the Agency agrees that any dispute or proceeding against In-Situ Software Solutions Inc. shall be conducted solely on an individual institutional basis and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The Agency explicitly waives any right to commence, participate in, or join any class action lawsuit against In-Situ Software Solutions Inc. under the Class Proceedings Act (British Columbia) or equivalent legislation in any other Canadian province or territory.
If you have any questions about these Terms or procurement requirements, please contact us at: admin@exhibitinsight.com.