Problem Solving Definition: Insights from Renowned Authors
The art of problem solving, a critical skill in both personal and professional realms, has been explored and defined by numerous authors. This article delves into the definitions and perspectives offered by some of the most influential thinkers in the field.
Dale Carnegie: The Father of Self-Help
Dale Carnegie, renowned for his book "How to Win Friends and Influence People," offers a practical definition of problem solving. He believes that problems are opportunities in disguise. According to Carnegie, "Don't be afraid of failure. Don't be afraid of criticism. Don't be afraid of haters. Any success is the result of more than one attempt at failure." This perspective emphasizes the iterative nature of problem solving and the importance of resilience.
Peter Drucker: The Management Guru
Peter Drucker, often referred to as the "founder of modern management," defines problem solving as a systematic process. In his book "The Effective Executive," Drucker outlines a five-step process: identify the problem, diagnose the cause, establish a course of action, assign responsibility, and follow up. Drucker's approach underscores the need for structure and accountability in problem solving.

Edward de Bono: The Six Thinking Hats
Edward de Bono, a Maltese physician, psychologist, author, and inventor, is best known for his "Six Thinking Hats" technique. De Bono defines problem solving as a process of lateral thinking, breaking away from conventional modes of thought. He believes that problems are not solved by finding the right answer, but by asking the right questions. De Bono's hats represent different modes of thinking, encouraging a holistic approach to problem solving.
Tony Buzan: Mind Mapping and Problem Solving
Tony Buzan, a British author and educator, is famous for popularizing the concept of mind mapping. Buzan defines problem solving as a process of connecting ideas and information in a non-linear, visual manner. He argues that mind maps stimulate the brain's creative and intuitive powers, leading to innovative solutions. Buzan's approach emphasizes the importance of visual thinking in problem solving.
Comparing Definitions: A Synthesis
While each author offers a unique perspective, a synthesis of their views reveals a comprehensive definition of problem solving. It is a systematic, iterative, and creative process that involves identifying and defining a problem, exploring its root causes, generating and evaluating potential solutions, implementing the most promising one, and monitoring the results. It requires resilience, structured thinking, lateral thinking, and visual thinking.

Problem Solving Techniques: A Quick Reference
| Technique | Author | Key Aspects |
|---|---|---|
| Iterative problem solving | Dale Carnegie | Emphasizes resilience and learning from failures |
| Systematic problem solving | Peter Drucker | Involves a structured five-step process |
| Lateral thinking | Edward de Bono | Encourages asking the right questions and breaking away from conventional thought |
| Visual thinking | Tony Buzan | Uses mind maps to stimulate creative and intuitive powers |
Each technique offers a unique lens through which to view and tackle problems, and they can be combined and adapted to fit different contexts and challenges.























