Understanding Perlman's Problem Solving Model
The Perlman Problem Solving Model, developed by Dr. Robert Perlman, is a comprehensive approach to tackling complex problems. It's a six-stage model that guides individuals and teams through a structured process, enhancing the likelihood of finding effective solutions. This article delves into the intricacies of Perlman's model, providing a clear understanding of each stage and its significance.
Why Use Perlman's Problem Solving Model?
Perlman's model is not just another problem-solving framework. It's a robust, time-tested method that offers several benefits. It encourages a systematic approach, ensuring that all relevant aspects of a problem are considered. It fosters collaboration and communication among team members, and it helps manage expectations by breaking down the problem-solving process into manageable stages.
Stage 1: Problem Identification
The first stage of Perlman's model involves identifying the problem clearly and accurately. This includes understanding the symptoms, causes, and potential impacts of the problem. It's crucial to distinguish between the real problem and its symptoms to ensure that efforts are focused on the root cause.

- Define the problem in specific, measurable terms.
- Gather relevant data and facts about the problem.
- Distinguish between symptoms and causes.
Stage 2: Problem Analysis
Once the problem is identified, the next step is to analyze it thoroughly. This involves breaking down the problem into smaller parts, understanding its context, and exploring potential solutions.
- Break down the problem into smaller, manageable parts.
- Consider the problem's context and constraints.
- Brainstorm potential solutions and evaluate their feasibility.
Stage 3: Generate Possible Solutions
In this stage, the focus shifts from understanding the problem to generating potential solutions. The goal is to create a long list of possible solutions, encouraging creativity and innovation.
- Use brainstorming techniques to generate a wide range of solutions.
- Encourage wild and creative ideas.
- Record all ideas without judgment.
Stage 4: Evaluate Options
After generating a list of potential solutions, the next step is to evaluate each option critically. This involves assessing the pros and cons of each solution, considering its feasibility, and predicting its potential outcomes.

- Use a decision matrix to evaluate each option systematically.
- Consider the short-term and long-term effects of each solution.
- Seek input from stakeholders to ensure all perspectives are considered.
Stage 5: Implement the Chosen Solution
Once a solution is selected, the next stage is to implement it. This involves creating an action plan, assigning responsibilities, and setting a timeline for implementation.
- Create a detailed action plan outlining the steps needed to implement the solution.
- Assign responsibilities and set deadlines for each task.
- Monitor progress and make adjustments as needed.
Stage 6: Review and Refine
The final stage of Perlman's model involves reviewing the implemented solution and refining it as needed. This stage ensures that the solution is effective and efficient, and that it meets the original objectives.
- Evaluate the effectiveness of the implemented solution.
- Gather feedback from stakeholders.
- Refine the solution as needed to ensure it meets the original objectives.
Table: Perlman's Problem Solving Model Stages
| Stage | Activity | Goal |
|---|---|---|
| 1 | Problem Identification | Clearly define the problem |
| 2 | Problem Analysis | Understand the problem thoroughly |
| 3 | Generate Possible Solutions | Create a long list of potential solutions |
| 4 | Evaluate Options | Critically assess each solution |
| 5 | Implement the Chosen Solution | Execute the selected solution |
| 6 | Review and Refine | Evaluate and improve the solution |
Perlman's Problem Solving Model is a powerful tool for tackling complex problems. By following its six stages, individuals and teams can approach problems systematically, creatively, and effectively. Whether you're facing a personal challenge or a complex business issue, Perlman's model offers a structured, practical approach to problem-solving.























