Fire N Grill - Terms of Service & Privacy Policy

Terms of Service

Last Updated: 27/02/2025

Welcome to Fire N Grill! These Terms of Service (“Terms”) govern your use of our Mobile app, and services (collectively referred to as the “Service”). By accessing or using the Service, you agree to comply with these Terms. If you do not agree, please do not use the Service.

1. Use of the Service

1.1 Eligibility: You must be at least 13 years old to use our Service. By using the Service, you confirm that you meet this requirement.
1.2 Account Responsibility: You are responsible for maintaining the security of your account and ensuring all provided information is accurate.
1.3 Prohibited Activities: You agree not to:
- Use the Service for unlawful purposes.
- Interfere with or disrupt the Service.
- Misuse the Service to distribute spam, viruses, or harmful content.

2. Information We Collect

Name
Mobile number
Email address
Delivery address

This information is used exclusively for food delivery and communication purposes. By providing this information, you agree to its use as described.

3. Permissions We Request & Why

Location: Needed to suggest nearby restaurants and ensure accurate food delivery.
Camera: Required for scanning QR codes or uploading profile pictures.
Storage: Allows users to upload images for order confirmations.
Notifications: Used to send order updates and promotional offers.

4. Third-Party Dependencies

Firebase (for authentication, database, and notifications)
Google Play Services (for maps and location tracking)
Image loading libraries like Glide, Picasso, and Coil
Glide: We use the Glide image loading library (version 4.11.0) for efficient image loading. MIT License

These dependencies may collect data as outlined in their respective privacy policies.

5. Limitation of Liability

Delays: We are not responsible for delays due to bad weather, traffic, or third-party delivery services.
Food Allergies: Customers must inform us about allergies before placing an order. We are not liable for allergic reactions if not disclosed.
Service Downtime: While we strive for 24/7 availability, technical issues or maintenance may occasionally disrupt service.

6. Governing Law

These Terms are governed by the laws of Chandigarh. Any disputes will be resolved exclusively in the courts of Chandigarh.

7. Data Security

We take reasonable measures to protect your personal data. However, no system is entirely secure. Please notify us if you believe your account has been compromised.

8. Contact Us

For questions about these Terms, please contact us at:
Email: firengrill106@gmail.com
Phone: Chandigarh: +91-9779466466, Panchkula: +91-9463331111

Privacy Policy

Last Updated: 16/01/2025

Fire N Grill (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service.

1. Information We Collect

Personal Information: When you create an account or place an order, we collect details such as your name, phone number, email address, and delivery address.
Location Data: We collect your location to suggest nearby restaurants and ensure accurate delivery.
Usage Data: We collect information about how you interact with the app, including pages visited and features used.

2. How We Use Your Information

Process your orders and payments.
Communicate with you about your orders and promotional offers.
Improve our Service by analyzing user behavior.

3. Permissions We Request & Why

Location: Needed to suggest nearby restaurants and ensure accurate food delivery.
Camera: Required for scanning QR codes or uploading profile pictures.
Storage: Allows users to upload images for order confirmations.
Notifications: Used to send order updates and promotional offers.

4. Third-Party Dependencies

Firebase (authentication, database, and notifications)
Google Play Services (maps and location services)
Glide, Picasso, and Coil (image loading)
Glide: We use the Glide image loading library (version 4.11.0) for efficient image loading. MIT License

5. Data Security

We take reasonable measures to protect your personal data. However, no system is entirely secure. Please notify us if you believe your account has been compromised.

6. Limitation of Liability

Delays: We are not responsible for delays due to bad weather, traffic, or third-party delivery services.
Food Allergies: Customers must inform us about allergies before placing an order. We are not liable for allergic reactions if not disclosed.
Service Downtime: While we strive for 24/7 availability, technical issues or maintenance may occasionally disrupt service.

7. Data Sharing & Security

We do not sell your data. We only share it with:

Delivery partners for fulfilling orders.
Payment gateways for processing transactions.
Google & Firebase services for app functionality.

8. Data Retention Policy

We retain personal data only for as long as necessary to provide our services or comply with legal obligations. After this period, data is securely deleted or anonymized.

9. User Rights & Data Deletion

Users have the right to:

Access their stored data.
Request corrections to incorrect personal data.
Request account deletion by filling out the form below:

🔗 Delete My Account

If you have any issues, contact us at firengrill106@gmail.com

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: firengrill106@gmail.com
Phone: Chandigarh: +91-9779466466, Panchkula: +91-9463331111