Bmw Connecteddrive Customer Support Phone Number
By the Editorial Staff
March 24, 2026
Find contact information for BMW's North America headquarters, BMW Genius, BMW Financial Services, Customer Relations, or to check for safety recalls, report errors, and more. Here you will find answers to your questions about your BMW, general contact details for companies and dealers as well as direct contacts and additional links to key topics. What does the 'My BMW ConnectedDrive' customer portal offer? You have to go online and register both yourself and your vehicle on the 'My BMW ConnectedDrive' customer portal in order to be able to use some of the functions.
Once set up, return to the My BMW app to confirm your Personal eSIM activation. Follow the steps to download your eSIM profile to your BMW. Have questions? Contact BMW ConnectedDrive Customer Care 888.333.6118.
The team can be reached through the following convenient contact options. Call 1-800-332-4BMW (800-332-4269). Select BMW Roadside Assistance from the BMW Assist menu of ConnectedDrive, or with the My BMW App.
For non-emergency questions, email roadside.assistance@bmwna.com. about BMW Roadside Assistance. For further inquiries, please contact BMW Assist™ Customer Care at 1-888-333-6118 or customercare@bmwassist.com, or anyone of the members of our BMW service center team.
1 2014 X6 Sports Activity Coupe and 2014 ActiveHybrid 3 do not have BMW Assist™ Emergency Call and TeleService as standard equipment for 10 years. BMW Ultimate Benefits. GENERAL QUESTIONS ON BMW CONNECTED DRIVE FAQ.
Would you like to know more about BMW ConnectedDrive Services? Have you got some questions about the Bluetooth and USB interfaces? You'll find answers, links and contact data here. The Customer Relations phone number is displayed. If a mobile phone is paired, a connection is established to Customer Relations.
Vehicle equipped with BMW Assist or BMW TeleServices. Please check the BMW ConnectedDrive Service Availability Matrix, which provides an overview of the ConnectedDrive services and features relating to BMW vehicles.