Contact Ocean Network Express in Singapore: A Comprehensive Guide
Ocean Network Express (ONE) is a leading global container shipping company, and Singapore serves as one of its major hubs. If you're looking to get in touch with ONE's Singapore office, you've come to the right place. This guide will provide you with all the necessary contact information, along with some helpful tips on how to get the best response.
ONE Singapore Office Contact Information
Here's a summary of the key contact details for ONE's Singapore office:
| Address | Phone Number | |
|---|---|---|
| Ocean Network Express (Singapore) Pte. Ltd. 10 Eunos Road 8, #05-01, Singapore Post Centre Singapore 408600 |
+65 6827 8100 | singapore@one-liner.com |
Contacting ONE Singapore by Phone
For immediate assistance, you can reach out to ONE's Singapore office by phone at +65 6827 8100. Here are some tips to help you get the most out of your call:
- Have your booking reference or container number ready.
- Be clear and concise about the purpose of your call.
- If you're calling about a specific shipment, have the relevant details on hand.
Emailing ONE Singapore
If you prefer to communicate in writing, you can send an email to singapore@one-liner.com. To ensure a prompt response, please include the following information:
- Your full name and contact details.
- The subject of your email (e.g., "Enquiry about Shipment XYZ").
- Any relevant reference numbers or details about your query.
Visiting ONE Singapore Office
If you need to visit the ONE Singapore office, here are the directions:
- The office is located at 10 Eunos Road 8, #05-01, Singapore Post Centre, Singapore 408600.
- It's easily accessible by public transportation, with the Eunos MRT station just a short walk away.
- Business hours are from 9:00 AM to 5:30 PM, Monday to Friday.
ONE Singapore's Role in the Global Network
ONE's Singapore office plays a crucial role in the company's global network, serving as a key hub for regional operations. It handles a wide range of services, including:
- Container shipping and logistics.
- Freight forwarding and customs clearance.
- Warehousing and distribution services.
- Supply chain management and consulting.
Frequently Asked Questions
Here are some answers to common questions about contacting ONE Singapore:
What's the best time to call ONE Singapore?
The office operates during standard business hours, so calling between 9:00 AM and 5:30 PM local time is usually the best bet for getting a quick response. Keep in mind that call volumes may be higher during peak hours.
Can I track my shipment online?
Yes, ONE provides an online tracking tool on their website. You can find it here.
What languages does ONE Singapore support?
ONE Singapore supports communications in English and Mandarin Chinese.
Conclusion
Whether you're a seasoned logistics professional or a first-time shipper, having the right contact information is essential for a smooth and efficient shipping experience. We hope this guide has provided you with all the necessary details to get in touch with Ocean Network Express in Singapore.