My Hyundai Ev Trip Details

I'm relatively new to the Ioniq world, having purchased an Ioniq 5 SE last January. I've noticed in the MyHyundai EV Trip Details that sometimes a trip reports 0 kWh Total Energy. The attached screenshot shows an example of this behavior.

Is this just a bug in the app, or is there some way to. New Update: I was just told by MyHyundai support that they are currently working on resolving the issue that caused EV Trip Details to disappear. Does anyone know if there is a trip log history available in the bluelink app? Thanks.

Discover essential tips for planning relaxed road trips with an electric car in this HDX guide. Learn about route planning and maximising your EV's range. Plan the best route for your road trip with the ChargeHub Electric Vehicle Trip Planner.

Find all EV charging stations along your route. Bluelink® is a dynamic, connected car technology subscription system consisting of three packages: Remote, Connected Care and Guidance. The available MyHyundai with Bluelink® app gives you the ability to control many aspects and features of your Hyundai electrified vehicle.

Watch this video to learn about these features and how to use them. Friction, efficiency, regeneration: each EV converts electrical energy in the battery to mechanical energy at the wheels a little differently (and vice-versa). We account for these conversions and differences.

Your Car Model: each car has different parameters for how they use energy in the categories above. Agreed. From my observation, both the instrument cluster reading of miles/kWh and the Bluelink app's trip summary seem to use a simple calculation: Miles driven / kWh drained from battery for whatever reason = miles/kWh throughput.

I've had my 2021 Ioniq for a couple of weeks now and initially the journeys were being saved on the infotainment system and I could view in the bluelink app. But since the 13th no trips have been saved. I did update the car to the latest software and maps, which could be related, but I did this.