Excited to redeem your John Lewis e-gift card? You're in the right place. We'll guide you through a simple, step-by-step process to claim your e-gift card and start shopping. Let's dive right in!

Before we begin, ensure you have your e-gift card code handy. It's a 16-digit code, typically sent to you via email or SMS. If you're having trouble finding it, double-check your inbox, including your spam folder. Still can't find it? Don't worry, we'll help you retrieve it later.

Activating Your John Lewis E-Gift Card
First, you'll need to activate your e-gift card. This is a quick and easy process that unlocks your gift card balance.

Head over to the John Lewis & Partners website and click on the 'Gift Cards' tab at the top of the page. Then, select 'Activate a gift card'.
Entering Your E-Gift Card Code

On the activation page, you'll see a box labeled 'Gift Card Number'. Carefully enter your 16-digit e-gift card code here. Be sure to enter the numbers without any spaces.
If you've entered the code correctly, you should see your gift card balance appear on the screen. If not, double-check the code and try again.
Retrieving a Lost E-Gift Card Code

If you've misplaced your e-gift card code, don't panic. You can retrieve it by entering the email address or phone number associated with the gift card.
On the activation page, click on 'Forgotten your gift card number?' and follow the prompts. John Lewis will send your e-gift card code to your registered email address or phone number.
Redeeming Your John Lewis E-Gift Card

Now that your e-gift card is activated, it's time to redeem it. This is when the fun begins - shopping!
Add your desired items to your basket on the John Lewis & Partners website. Once you're ready to checkout, proceed to the payment stage.



















Entering Your E-Gift Card at Checkout
At the payment stage, you'll see a box labeled 'Gift Card'. Click on it to enter your activated e-gift card code. If you have more than one gift card, you can enter multiple codes here.
After entering your code, click 'Apply'. Your gift card balance will be applied to your order. If your order total is more than your gift card balance, you can use a combination of gift card and another payment method to cover the remaining amount.
Checking Your Gift Card Balance
Wondering how much you have left on your gift card? John Lewis makes it easy to check your balance.
Simply log in to your John Lewis & Partners account, go to 'My Account', and select 'Gift Cards'. Here, you'll see a list of your active gift cards and their balances.
And there you have it! You're now a pro at claiming and redeeming your John Lewis e-gift card. Happy shopping!