Unlocking the potential of your John Lewis & Partners e-gift card is a breeze. Whether you're treating yourself or someone else, we're here to guide you through the process. Let's dive in and explore how to make the most of your digital gift card.

First things first, ensure you have your e-gift card code at hand. It's usually a 16-character code, starting with 'JL'. If you're unsure, check the email or text message that contained the gift card. Now, let's get started!

Activating Your John Lewis & Partners e-gift Card
Before you can start shopping, you'll need to activate your e-gift card. Don't worry, it's a simple process.

Head over to the John Lewis & Partners website and click on 'Gift Cards' in the main menu. Then, select 'Redeem a gift card'. Enter your 16-character code and the amount will be added to your online account.
Using Your e-gift Card Online

Once activated, your e-gift card balance will be available for use on the John Lewis & Partners website. Here's how:
Add your desired items to your basket. When you're ready to checkout, proceed to the payment stage. You'll see your e-gift card balance as a payment option. Select it, and the amount will be deducted from your balance.
Using Your e-gift Card In-Store

You can also use your e-gift card in any John Lewis & Partners store. Here's how to do it:
Simply present the e-gift card code at the checkout. Our staff will be able to redeem the code and apply the balance to your purchase. Remember, you can use multiple gift cards in one transaction.
Managing Your e-gift Card Balance

Keeping track of your e-gift card balance is easy. Here's how you can check it:
Log in to your John Lewis & Partners account on our website. Your e-gift card balance will be displayed under the 'My Account' section. Alternatively, you can check your balance at any John Lewis & Partners till.




















Combining e-gift Cards with Other Payment Methods
You can use your e-gift card alongside other payment methods. Here's how:
At checkout, apply as much of your e-gift card balance as you like. Then, use another payment method, like a credit or debit card, to cover the remaining balance.
That's it! You're now ready to shop until you drop with your John Lewis & Partners e-gift card. Happy shopping, and remember, we're always here to help if you need us.