Looking to purchase a gift for someone special at Lululemon, but want to ensure they can exchange it if needed? You're in luck! Lululemon offers gift receipts both in-store and online, making it easy to give a thoughtful gift without limiting the recipient's choices. Here's a step-by-step guide on how to get a gift receipt from Lululemon online.
Before we dive into the process, let's quickly understand why gift receipts are so useful. They allow the recipient to exchange or return the gift if it doesn't fit, isn't their style, or they already have it. So, let's make the gifting process as hassle-free as possible with these simple steps.
Understanding Lululemon's Gift Receipt Policy
Lululemon allows you to include a gift receipt with your online purchase at no extra cost. This receipt doesn't include the price of the item but provides all the necessary information for exchanges or returns. Here's what you need to know about their policy:
1. **Gift receipts are not sent to the recipient's address.** They are included in the package with the gift, so the recipient won't know the price if you prefer to keep it a surprise.
When to Request a Gift Receipt
You can request a gift receipt during the checkout process on Lululemon's website. It's a good idea to do this whenever you're unsure about the recipient's size, style preference, or if you think they might want to exchange the item.
However, if you forget to request a gift receipt during checkout, don't worry! We'll show you how to add one later in this guide.
How to Request a Gift Receipt During Checkout
Here's a simple step-by-step guide to requesting a gift receipt while placing your order:
- Add the desired items to your cart and proceed to checkout.
- On the 'Shipping & Billing' page, under the 'Shipping Address' section, click on 'This is a gift'.
- Select 'Yes, include a gift receipt' when prompted.
- Review your order and complete the checkout process.
By following these steps, a gift receipt will be included with the package, and the recipient will have the option to exchange or return the gift if needed.
What if You Forgot to Request a Gift Receipt?
Accidents happen! If you've already placed your order and realized you forgot to request a gift receipt, don't panic. Lululemon has made it easy to add one later. Here's how:
Adding a Gift Receipt to an Existing Order
You can add a gift receipt to an existing order by contacting Lululemon's Guest Education Center. Here's how to reach them:
- **Phone:** Call them at 1-877-263-9300. Their hours of operation are from 6 AM to 9 PM PST, 7 days a week.
- **Email:** Send them an email at [guesteducation@lululemon.com](mailto:guesteducation@lululemon.com).
Once you're connected with a representative, explain your situation, and they should be able to add a gift receipt to your order. Make sure to have your order number ready for a smooth process.
And there you have it! You're now equipped with all the information you need to get a gift receipt from Lululemon online. Whether you're requesting one during checkout or adding it to an existing order, Lululemon makes the process easy and stress-free. Happy gifting!