Learn: Grab E-Invoice Request: Grab Receipt tips

By Winnipeg

In today's digital age, keeping track of expenses has become more convenient than ever. Grab, a leading ride-hailing and food delivery platform, offers users the option to request an e-invoice for their receipts. This feature not only helps in maintaining a record of your transactions but also aids in tax filing and expense tracking. Here's a step-by-step guide on how to request an e-invoice from your Grab receipt.

How To Get Paid in Your Business: Send an Invoice | Online Business Strategies
How To Get Paid in Your Business: Send an Invoice | Online Business Strategies

Before we dive into the process, ensure that you have the latest version of the Grab app installed on your device. The e-invoice feature is available for both ride and food delivery services. Now, let's get started.

Payment receipt
Payment receipt

Requesting an e-Invoice for Grab Rides

Grab's ride-hailing service is widely used for daily commutes and occasional trips. Here's how you can request an e-invoice for your Grab ride receipts.

a person holding a cell phone in front of an advertisement for scaninvoice
a person holding a cell phone in front of an advertisement for scaninvoice

After completing your ride, open the Grab app and navigate to your 'Ride History'.

Option 1: Requesting an e-Invoice Immediately After the Ride

an invoice form with the words receipt written on it, and a black and white background
an invoice form with the words receipt written on it, and a black and white background

If you're still on the 'Ride Completed' screen, tap on the three vertical dots (⋮) at the top right corner of the screen. Select 'Request e-Invoice' from the menu that appears. Grab will then generate an e-Invoice for your ride, which you can download or share.

Alternatively, you can also tap on the ride details at the bottom of the screen to access the 'Request e-Invoice' option.

Option 2: Requesting an e-Invoice from Ride History

Outstanding Payment Follow-Up Letter (USA Format + 5 Samples)
Outstanding Payment Follow-Up Letter (USA Format + 5 Samples)

If you've already closed the 'Ride Completed' screen, don't worry. You can still request an e-Invoice from your 'Ride History'. Tap on the ride for which you want to request an e-Invoice. On the ride details screen, tap on the three vertical dots (⋮) at the top right corner and select 'Request e-Invoice'.

Once you've requested an e-Invoice, you'll receive it via email within 24 hours. You can also find it in your 'Ride History' under the 'e-Invoices' tab.

Requesting an e-Invoice for GrabFood Orders

an invoicer with a red stamp on it and the words paid below
an invoicer with a red stamp on it and the words paid below

GrabFood, Grab's food delivery service, allows you to request e-Invoices for your food orders as well. Here's how you can do it.

After your food order has been delivered, open the Grab app and navigate to your 'Order History'.

a receipt with a stamp on it and an image of a barcode in the bottom right corner
a receipt with a stamp on it and an image of a barcode in the bottom right corner
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Option 1: Requesting an e-Invoice Immediately After Delivery

If you're still on the 'Order Delivered' screen, tap on the three vertical dots (⋮) at the top right corner of the screen. Select 'Request e-Invoice' from the menu that appears. Grab will then generate an e-Invoice for your order, which you can download or share.

Alternatively, you can also tap on the order details at the bottom of the screen to access the 'Request e-Invoice' option.

Option 2: Requesting an e-Invoice from Order History

If you've already closed the 'Order Delivered' screen, you can still request an e-Invoice from your 'Order History'. Tap on the order for which you want to request an e-Invoice. On the order details screen, tap on the three vertical dots (⋮) at the top right corner and select 'Request e-Invoice'.

Once you've requested an e-Invoice, you'll receive it via email within 24 hours. You can also find it in your 'Order History' under the 'e-Invoices' tab.

Remember, e-Invoices are only available for completed rides and delivered orders. If you haven't received your e-Invoice within 24 hours, you can contact Grab's customer support for assistance. Happy tracking!

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