Pipeline
Send your first-party data to Genesis to centralize customer information from various sources such as websites, CRM systems, mobile apps, and offline interactions. Genesis ensures consistency, accuracy, and a holistic customer view.
Segment
By leveraging AI-driven segmentation, you can deliver highly personalized experiences, send targeted messages at the right time, and optimize customer journeys for better engagement, retention, and conversion rates.
Engage
Create targeted campaigns and automate messaging based on triggers like user actions, behavior, and milestones. Ensure timely, personalized communication to enhance engagement, and drive conversions effortlessly.
Unlock the full potential of your customer data by connecting every touchpoint—applications, websites, socials, and databases—into a unified platform.
What Makes Us Different
Map, track, and optimise every stage of the customer lifecycle—from macro overviews to micro touch points. Our platform helps you create personalised engagement strategies that adapt to real-time customer actions.
Gain a comprehensive understanding of customer behaviour to deliver data-driven, personalised experiences.
Whether you're engaging hundreds or millions, our platform is built to scale. Automate and personalise your customer journeys with real-time data, no matter how complex your needs grow.
Our platform is built with enterprise-grade encryption, rigorous access controls, and compliance with industry standards—ensuring your customer information is always protected.
How It Works
Integrate your first-party data from websites, CRM systems, mobile apps, and offline sources.
Yes, we can. Our AI cleans, structures, and enriches your data, ensuring accuracy and consistency across all customer touchpoints.
Using AI-driven analysis, Genesis identifies patterns in customer behaviour and attributes, creating dynamic audience segments for precise targeting.
Set up automated workflows that trigger personalized messages based on customer actions, lifecycle stages, or engagement levels.
Monitor campaign performance and customer interactions in real time. Use AI-powered insights to refine strategies and maximize results.
Genesis for Industries
Engage customers with personalized financial experiences and automated communications.
Onboard users with tailored financial guidance
Automate fraud alerts and compliance updates
Boost product adoption with AI-driven personalization
Enhance customer journeys with seamless omnichannel engagement.
Personalize offers across digital and physical stores
Improve retention with lifecycle-driven messaging
Amplify customer experience with product recommendations
Enhance customer experience with data-driven marketing for targeted promotions and lasting loyalty.
Send personalized offers based on purchase behavior
Collect and act on real-time customer feedback
Automate loyalty programs to reward repeat customers
Streamline communication, improve service transparency, and deliver timely updates for better customer engagement.
Send real-time outage and maintenance alerts
Automate billing reminders and payment updates
Educate customers with personalized service insights
Through personalized communication and data-driven outreach, Aella microfinance bank achieved a significant increase in customer acquisition and engagement, empowering underserved communities with seamless financial services.
65%
Increase in customer retention
40%
Reduction in customer churn
3x
Faster loan approvals
FAQs
Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
Yes, we can. Our AI cleans, structures, and enriches your data, ensuring accuracy and consistency across all customer touchpoints.
Using AI-driven analysis, Genesis identifies patterns in customer behaviour and attributes, creating dynamic audience segments for precise targeting.
Set up automated workflows that trigger personalized messages based on customer actions, lifecycle stages, or engagement levels.
Monitor campaign performance and customer interactions in real time. Use AI-powered insights to refine strategies and maximize results.
Monitor campaign performance and customer interactions in real time. Use AI-powered insights to refine strategies and maximize results.
