Have you found yourself in need of maintenance, repairs, or improvements to your facilities at Louisiana State University (LSU)? The university has streamlined the process by implementing an online work order system, making it easier than ever to request services. This guide will walk you through the straightforward process of how to put in a work order at LSU.
The LSU Work Control Center (WCC) is responsible for maintaining and repairing university-owned buildings, grounds, and infrastructure. They provide a wide range of services, from fixing a leaky faucet to larger-scale projects. By using their online work order system, you can ensure that your requests are handled promptly and efficiently.
Before You Start: Gather Necessary Information
Before you initiate a work order, collect all the relevant information to ensure a swift resolution. This includes:
1. Detailed description of the issue or project
2. Specific location (building name, room number, etc.)
3. Type of service required
4. Area of campus (e.g., Residential Life, Academic, Administrative)
Know Your LSU Login Credentials
To access the work order system, you'll need to log in using your myLSU credentials. If you're unsure how to access these, visit the LSU Office of Information Technology's website for assistance.
LSU's myLSU portal provides a single sign-on (SSO) solution, allowing you to access multiple services, including the work order system, with one set of login credentials.
Familiarize Yourself with the Work Order Portal
The LSU Work Control Center has a user-friendly, web-based work order portal that makes submitting requests a breeze. You can access the portal via the myLSU portal or directly using this link: LSU Work Order Request Form
Once you're on the work order request page, you'll see a form divided into sections. Take your time to fill out each section completely and accurately to ensure the best possible service.
Submitting a Work Order: Step-by-Step
Now that you've gathered all the necessary information and familiarized yourself with the portal, it's time to submit your work order. Follow these steps for a smooth process:
Select the Appropriate Service Category
The first section of the form asks you to choose the service category that best fits your needs. The categories are:
- Building Services
- Grounds Services
- Trades Services
- Construction Services
- Other (please specify)
Select the category that most closely relates to your work order, and click the 'Next' button to proceed.
Provide Detailed Information About the Work Request
In this section, you'll provide a detailed description of the issue or project, including any relevant notes or special instructions. Be as specific as possible to help the WCC understand and address your concern promptly. Fill out the form with the information you've gathered earlier and click 'Next' to move on to the final section.
Review and Submit Your Work Order
Before submitting, review all the information you've entered to ensure accuracy. Make any necessary edits, and then click the 'Submit' button. You'll receive a confirmation email with your work order number, which you should keep for your records.
Congratulations! You've successfully submitted a work order to the LSU Work Control Center. The WCC will prioritize and address your work order based on its complexity, urgency, and the current workload. You can track the status of your work order using the work order number provided in the confirmation email.
Contacting the Work Control Center
If you have any questions or concerns about your work order, don't hesitate to contact the LSU Work Control Center directly. They can be reached via email at wcc@lsu.edu or by phone at (225) 578-5502.
By following this guide, you're well-equipped to navigate the LSU work order system and request the services you need. Remember to be detailed, patient, and proactive in tracking the status of your work order. The LSU Work Control Center is committed to providing timely and excellent service to ensure a safe, comfortable, and functional learning environment for all.