Privacy Policy
This policy explains what the Howell Technologies platform — our web applications, desktop applications, and the services behind them — collects, how it is used, and the choices you have. The platform is business software used by authorized people at Howell Technologies and at companies we have set up on it.
1. What we collect
- Account details — your name, work sign-in, and the company you belong to.
- What you create — the conversations, documents, and tasks you make in the platform.
- Operational records — technical logs and usage counters that keep the service running, secure, and fairly shared.
2. Services you choose to connect
Some features let you connect an outside service — for example an accounting or reporting service — by signing in with your own account on that service's own page. When you do:
- Your password for that service never passes through us. The service hands us a limited sign-in credential instead.
- That credential is stored encrypted, on your own record, and is used only to carry out what you ask for in the platform.
- The connection reaches only what your own account on that service can already reach, and only in the ways you have allowed.
- You can disconnect at any time, which removes the stored credential.
Information retrieved from a connected service is used to answer your requests. We do not sell it, and we do not share it with anyone beyond what is needed to serve you.
3. How we use information
To provide and improve the platform, to keep accounts secure, to meter fair use, and to support the people using it. We do not sell personal information, and we do not use your content for advertising.
4. Storage and security
Credentials for connected services are stored encrypted. Access to your information is limited to your own account and to the administrators of your company's part of the platform, who see only what their role requires.
5. Retention and deletion
We keep information for as long as your account is active or as needed to run the service. Ask us to remove your account and we will delete the personal information we hold about you, except what we must keep to meet legal obligations.
6. Changes to this policy
If we change this policy, we will post the updated version at this address with a new effective date.
7. Contact
Questions about privacy, or a request about your information: austin@howelltechnologies.com