Troubleshooting Whirlpool Microwave Turntable Not Turning
If your Whirlpool microwave's turntable has stopped rotating, you're not alone. This common issue can be frustrating, but don't worry, it's often an easy fix. In this guide, we'll walk you through the possible causes and solutions for a Whirlpool microwave turntable not turning.
Understanding the Turntable Mechanism
Before we dive into the troubleshooting steps, let's briefly understand the turntable mechanism. The turntable in your Whirlpool microwave is driven by a motor, which is connected to the turntable plate via a drive shaft or belt. When the microwave is in use, the motor rotates the drive shaft or belt, which in turn spins the turntable plate.
Common Causes of a Whirlpool Microwave Turntable Not Turning
- Obstruction: The turntable might not be turning due to an obstruction. This could be a large or unevenly shaped dish, or even a piece of food that has fallen onto the turntable.
- Motor Issues: The motor that drives the turntable might be faulty or weak.
- Drive Shaft/Belt Issues: If your Whirlpool microwave uses a drive shaft or belt to connect the motor to the turntable, issues with these components can also cause the turntable not to turn.
- Control Issues: Sometimes, the issue might not be with the mechanical components, but with the control panel or the microwave's control board.
Troubleshooting Steps
Check for Obstructions
Before you start checking the mechanical components, make sure there's nothing blocking the turntable. Remove any dishes, food, or other obstructions from the turntable and try running the microwave again.

Inspect the Drive Shaft or Belt
If your Whirlpool microwave uses a drive shaft, check if it's securely connected to the motor and the turntable. If it's a belt-driven system, inspect the belt for any signs of wear or damage. If you find any issues, you might need to replace the drive shaft or belt.
Test the Motor
To test the motor, you can use a multimeter to check its resistance. If the motor is faulty, it might not show any resistance or it might show infinite resistance. If you're not comfortable testing the motor yourself, it's best to call a professional.
Check the Control Panel and Control Board
Sometimes, the issue might be with the control panel or the control board. If the control panel is damaged or not functioning properly, it might not be sending the correct signals to the motor. Similarly, if the control board is faulty, it might not be able to interpret the signals correctly. If you suspect a control issue, it's best to call a professional for help.

When to Call a Professional
While some issues with a Whirlpool microwave turntable not turning can be fixed at home, others require professional help. If you're not comfortable testing or replacing any of the components, or if the issue persists after you've tried the troubleshooting steps, it's best to call a professional appliance repair technician.
Remember, safety is paramount when dealing with appliances. Always unplug your microwave before you start any troubleshooting or repair work. If you're not sure about any of the steps, don't hesitate to call a professional.