Period for requesting refunds: You must request a refund within 28 days of buying the label, but Pirate Ship will automatically request refunds for unused labels if you forget 😉 Auto-refunds: To about our automatic refund process, take a look at our article: How do Auto-Refunds work? Carriers may dispose of packages with refunded labels: Carriers have systems in place to ensure all postage is paid for. If a label with a refund request is used, you risk your package being disposed of by the carrier. For instance, if you hand UPS a package with a refunded label, UPS will route the package to an Overgoods location.
Pirate Ship auto-refunds any unused labels after 28 days The auto-refund period: Similar to USPS labels, Pirate Ship will also auto-refund any UPS labels you create but don't use after 28 days. Once this happens, you won't be able to print the label anymore. Does Pirate Ship offer stamps or USPS Mail Services? Labels for package services only: Pirate Ship only offers postage for shipping packages, not for mailing letters, postcards, or flats.
Get stamps at the Post Office: Need some stamps? Your local Post Office should be able to help you with any mailing needs! You can't edit a label once you've purchased it on Pirate Ship Labels can't be edited after you buy them: There is no way to edit labels you've already created. Once you've bought a label, it is valid postage, and any changes to the label might make the postage you paid for the wrong amount. Additional resources How do I contact Pirate Ship? Can I get a refund if I make a mistake or don't need a label anymore? How do auto-refunds work? Can I get my account balance refunded to my payment method? Use our live chat or email support to talk with a pirate about all your USPS and UPS shipping issues we're here to lend a helping hand, or at least a hook! Auto-refunds for USPS labels Refunds go to your Account Balance: Once a refund has been requested automatically, the credit will be returned to your Pirate Ship account balance, where it'll be used against your next purchase.
yep! I had to get a refund for shipping labels a couple of times and all of them went thru earlier than 30 days (at most 5 days). it usually doesn't take that long to process. also pirate ship customer service is really good imo, if you need to reach out to them for anything they're very responsive and helpful.
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