How Do I Contact Ipsy Care
For the quickest support, reach out to our dedicated IPSY Care team through our help center. Simply click the pink question mark or the "ASK THE GLAM BOT" button at the bottom of the page. What is your Inquiry about?
How can I track my package?> How do I change my shipping address?> How do I update my billing information?> What do I do if one or more of my products is damaged or missing?> For the best customer care experience, we don't provide phone support. Instead, connect with us through Chat Bot and Email, Twitter, and Facebook Messenger, where we believe we can offer our utmost assistance.
Need More Help? The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Yes, Ipsy has a support contact number and email through which customers can reach them and lounge their complaints. You can call Ipsy on their toll-free number (855) 661-0018 or email: refreshments-support@ipsy.com or partnership@ipsy.com and explain your problem. Right now, we're only set up for email and social media support because we think that we're able to offer our best customer care experience that way.
You can follow and DM us or contact us via our help site (... I just use the email (support@ipsy.com) to message Ipsy CS directly. Sending an email automatically opens a ticket for your issue and CS always emails back within 1-2 business days.
Our goal is to make sure your questions are answered as quickly as possible. Fill out and submit the form below and a member of our customer service team will be in touch.
