Contacting Postmates by Phone: A Step-by-Step Guide
If you're having trouble with your Postmates account or need assistance with a delivery, contacting the company's customer support team via phone is a convenient option. Here's a step-by-step guide on how to do so.
Why Contact Postmates by Phone?
While Postmates offers various support channels, including email and online chat, sometimes a phone call is the quickest and most effective way to resolve an issue. Whether you're experiencing problems with a delivery, need help with your account, or have questions about their services, reaching out to Postmates by phone can provide a faster resolution.
Postmates Phone Number
To contact Postmates by phone, you'll need to know their customer support phone number. As of my last update, their primary phone number is:

- 855-722-3680
- (available 24/7)
Understanding Postmates' Phone Support Hours
While Postmates' customer support is available 24/7, it's essential to understand their phone support hours for more complex issues. Typically, the support team is most active during the following times:
- Monday to Friday: 9:00 AM - 5:00 PM (PST)
- Saturdays and Sundays: 10:00 AM - 4:00 PM (PST)
Preparing for Your Call
Before making a phone call to Postmates, gather the necessary information to help the support team assist you more efficiently. This includes:
- Your Postmates account information (username or phone number)
- The issue or question you're facing (be as specific as possible)
- Any relevant details about the issue, such as the order number or delivery date
Step-by-Step Instructions
To contact Postmates by phone, follow these steps:
- Dial the Postmates phone number: 855-722-3680
- Follow the automated prompts to select your preferred language and choose the reason for your call
- Wait on hold or enter the live support queue (average wait times vary)
- When connected with a support agent, provide them with the necessary information and describe your issue or question in detail
- Work with the support agent to resolve your issue or answer your question
Postmates Phone Call Etiquette
To ensure a smooth and productive conversation with the support team, keep the following tips in mind:
- Be clear and concise when explaining your issue or question
- Listen attentively to the support agent's instructions or explanations
- Take notes on any agreements or solutions discussed during the call
- Be patient and respectful of the support agent's time
What to Expect After Your Call
After speaking with a Postmates support agent, you can expect:
- A resolution to your issue or an answer to your question
- Confirmation of any agreed-upon actions or next steps
- A follow-up email or text with a summary of the conversation and any relevant information