This article describes how to configure and manage SharedVoicemailforAuto Attendants and Call Queues. SharedVoicemailis a specialized type ofvoicemailthat allowsmultipleusersto access a singlevoicemailinbox.
Call queues allow for a sharedphoneline to ring one or more people (call routing), have avoicemailbox, setofficehours, a call wait/ringing time, call handling options, and a set greeting. The sections below outline the steps for those who have access to a call queue can take to manage incoming calls andvoicemailas well as configure many of the settings for the call queue.
You can configure Avaya IPOfficeVoicemailPro settings using theVoicemailPro Client. This client allows you to customize theVoicemailPro server, program actions forusersandhunt groups, andsetupvoicemailactions triggered by short codes. For generalsystempreferences, you can access them from the Administration menu in the mainVoicemailPro window, then select Preferences and the ...
ConfigureVoicemailConfigureVoicemailYou can configure the internal or externalphonenumber or URL for thevoicemailsystem. If you use an externalvoicemailservice, the number must include any digits required to dial out and any required area code. Before you begin Access thephoneadministration web page. See Access thePhoneWeb Interface.
VoicemailsetupLearn how tosetup yourvoicemailandadditionalvoicemailboxes by following the instructions below, by using the detaileduserguide or viewing the video.
Explore the AvayaVoicemailProConfiguration/Exercises guide for IPOfficesystems. Learn tosetup auto attendants, managevoicemail,andconfigure telephony for Avaya Digital and IPphones.WithAI Chat & PDF Download.
