Oriental Trading Refund Policy: Full Guide to Returns & Refunds

At Oriental Trading, customer satisfaction drives every transaction—backed by a clear and fair refund policy designed to simplify returns and ensure trust.

Understanding the Oriental Trading Refund Policy

Oriental Trading offers a transparent refund policy allowing customers to return eligible items within 30 days of delivery. Refunds are issued via the original payment method, with exceptions for opened or personalized products. The process requires documenting purchase details and following specific shipping guidelines to ensure eligibility.

Eligibility and Timing for Refunds

To qualify, products must remain in original packaging with tags intact and unused. Refunds are processed within 5–7 business days after return confirmation. Certain categories like perishables or custom-made items may be excluded. Customers are encouraged to review the full policy before ordering to avoid delays.

How to Initiate a Refund

Begin by contacting Oriental Trading’s customer service with proof of purchase and return authorization. Pack the item securely, ship it back using the provided label, and track the return. Once received, our team reviews the condition and processes the refund promptly, keeping you informed at every step.

With Oriental Trading’s straightforward refund policy, returns and refunds are designed to be simple and reliable. Shop with confidence—your satisfaction is our priority. For assistance or questions, reach out today to explore your return options.

Customer Service must authorize refunds and returns in advance. Returned items must be shipped back within 30 days from the date that the return has been authorized. All products must be returned with original labels affixed.

Returns must include the name of the original purchaser. Refunds will exclude shipping and handling fees. Gift Cards Oriental Trading Coupons Email Sign-Up SMS Text Sign-Up What is Fun Rewards+? Customer Service Contact Us Help & FAQ Order Tracking Order Form Return Policy Shipping Information Shopping Cart International Orders Sales Tax Notices Tax Exemption ADA Compliance Email Preferences About Us Company Information How We Give Back Employment.

Oriental Trading Return Policy If you have received items that you are not satisfied with, please call our Customer Service Department at 1-800-348-6483 to initiate an exchange or credit. If you prefer, you may email: orders@oriental.com. Canadian customers please call 1.

You can also contact Oriental Trading via phone at 800-875-8480 or via email on custserv@oriental.com Service hours are Monday-Friday 7AM-9PM CST, and Saturday-Sunday 8AM-8PM CS Please consider the following general requirements for returns: Please consider the following general requirements for returns. The webpage is for sale. Buy it today!

Explore Party Ideas Crafting Ideas Wedding Ideas Classroom Ideas Religious Ideas Quick Links Oriental Trading Company MindWare Our Brand About Fun365 Our Family of Brands 100% Happiness Guarantee Affiliate Program Customer Support Contact Us Help & FAQ Order Tracking Return Policy Shipping Information Sales Tax Notices Tax Exemption ADA Compliance Email Preferences Safe & Secure Shopping. If you're unsatisfied for any reason, just give us a ring at 800-875-8480 or email custserv@oriental.com within 30 days of purchase. We'll make things right with a hassle.

No, Oriental Trading does not offer free returns & exchanges. We researched this on Jun 7, 2023. Check Oriental Trading's website to see if they have updated their free returns & exchanges policy since then.

General Requirements For Returns: Requests must be made within 30 days from the day the order is placed. Customer Service must authorize refunds and returns in advance. Returned items must be shipped back within 30 days from the date that the return has been authorized.

All products must be returned with original labels affixed. Returns must include the name of the original purchaser. Refunds.

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