Check Fraud
Check fraud occurs when an unauthorized person uses someone else's checks , or images of a check , to make unauthorized purchases or withdrawals. Check fraud: Scammers steal, or forge checks to make unauthorized transactions.
Any change in the writing on a check made without the authority of the drawer or any other party to the check , such as an endorser, is considered an alteration.
Report a scam, fraud, loss or theft
If you see a transaction you don't recognise on your card or account, or if you've made a payment and you think it may have been a scam, contact us immediately.

How Do Banks Investigate Unauthorized Transactions Explained
If the transaction is confirmed as unauthorized , you'll typically get a full refund. If the bank believes you authorized the transaction or were negligent (like sharing your PIN), they might deny the claim.
Unauthorized transactions are any bank account transactions that the account holder did not approve of. It could be a payment that was mistakenly charged to your account, but it could also indicate fraudulent activity.
How to Dispute an Unauthorized Transaction Explained
Have you ever checked your bank statement and spotted a charge you didn't make? It's unsettling, right? Unauthorized transactions can happen to anyone, whether it's a small mystery purchase or a big fraudulent charge. The good news? You can dispute these transactions and often get your money back.
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