Building a framework for open research skills at the University of York

This case study describes the development of an open research skills framework at the University of York. The framework responds to a need for more comprehensive training, clarity and understanding around open research practices across disciplines at York, in line with the University’s commitment to the long-term development of an open research culture. The framework was developed by Library, Archives and Learning Services (LALS) in partnership with practitioners from different disciplines across the University’s research community. We summarize the background of open research activities at York since 2020, describe how the project was initiated and progressed during the summer of 2022, then provide an overview of the framework itself including areas for future development and consideration. We conclude with some early indicators of usage and reflections on the project, and we hope that this case study will prove useful for research support staff who may be considering developing a similar framework for their own institution.


Background
Open research can be defined broadly as an approach to scholarly research practice in which plans and outputs are made freely available at the point of need for others to access, reuse and reproduce.The principles and underlying methods of open research have been thoroughly explored elsewhere, with commitments and activities in the UK higher education sector led by funders such as UK Research and Innovation (UKRI) 1 and Wellcome, 2 alongside grassroots initiatives such as the UK Reproducibility Network (UKRN). 3Open research signals a fundamental shift in research practices and culture which has resulted in the formation of new communities of practice and researcher-led networks in certain disciplines.This shift has also necessitated a step change in the types of training and guidance provided by university library research support and scholarly communications teams.
The University of York published its open research statement in the summer of 2020, praising the values of open research and offering a central commitment to the long-term development of an open research culture in support of our strategic vision as a university for the public good. 4Strategic guidance for this commitment is provided by the Open Research Strategy Group and enacted in partnership with our communities of practice by the Open Research Operations Group.Both cross-institutional groups include Library, Archives and Learning Services (LALS) staff amongst their members, and our library-based Open Research Team has had a key role in delivering on the University's commitments by encouraging practitioners to explore the potential of opening up all stages of their research life cycle.
An informal survey was launched soon after the publication of the University's open research statement, seeking to assess existing levels of awareness and engagement amongst the York research community. 5The response to this survey was far from comprehensive but provided insight into different levels of experience across some disciplines and roles.The main barriers to open research practice were identified as lack of training, clarity and understanding, particularly for research support staff, students and respondents from the Arts and Humanities faculty.A preliminary Open Research Practical Guide was created by the Open Research Team using Springshare LibGuides in response to recommendations made in the survey.The guide was accompanied by an introductory online training session named 'Open Research Principles and Practice', which was offered through the University's central researcher training programme.
The York Open Research Advocates network was established in January 2021 to help foster engagement in different areas, and today consists of over 30 members from a wide range of roles and across all three academic faculties. 6The Advocates network was involved in developing and delivering our first York Open Research Awards in May-June 2021, which was followed by another successful round of awards in 2022. 7These awards schemes have so far recognized a total of 28 projects and initiatives across a variety of disciplines that encourage dialogue, reflection and broader thinking about open research.We have also run numerous discipline-focused open research events which have highlighted a range of research projects and practices, helping to launch discussions between members of our community. 8

Initiating the project
The task of developing a formalized skills framework was included in the Open Research Operations Group action plan in February 2021 with a proposed deadline to launch by September that year.A scoping session took place online in May, facilitated by colleagues who had previously developed a Staff Digital Skills Framework for the University. 9During this session the Operations Group discussed the context of open research at York and briefly appraised a selection of existing open research frameworks, programmes, training courses and other resources.The session unfortunately did not allow itself enough time to thoroughly evaluate each example and intended follow-up work was fragmented due to staff changes and other priorities amidst the ongoing Covid-19 pandemic.
Progress was made in early 2022 when LALS secured a share of Research England funding in support of enhancing research culture, which had been offered to all higher education providers in England and recognized 'furthering open research practices' as an area for potential investment. 10This provided the impetus to recruit a project co-ordinator to join the Open Research Team for a period of 12 weeks, overseeing the development and delivery of a framework in time for the 2022/23 academic year.The role was advertised through the University's internship service, enabling us to target early career researchers (ECRs) as practitioners with recent experience and an interest in developing further knowledge around open research.A concept summary document was drafted to outline the intentions of the framework project concisely, as shown in Table 1:   13 Only ten responses were received, but these were useful in terms of re-establishing the need for a framework and identifying key areas that needed to be addressed.Follow-up conversations were arranged by the Project Co-ordinator with selected respondents and two productive online sessions were held with the Advocates network in order to collect their thoughts and feedback on the framework proposal.These discussions offered us insight into personal experiences and perceptions of open research from different perspectives, whilst also highlighting some issues that were beyond the scope of the framework but worth exploring in future.
The case for a skills framework was also made during a series of breakout discussions on future plans at our well-received 'Open Research at York: Two Years On' event in July 2022. 14

Developing the framework
With the collected feedback and ideas from our research community at hand, the Project Co-ordinator set about drafting a framework with the intention of directly replacing our existing Practical Guide.The potential issues relating to LibGuides have been discussed elsewhere, 15 but we decided to stick with that platform as our guides are still the main route through which we provide specialized, in-depth advice and support for researchers and other user groups.They are easy to maintain and update and can be copied by external LibGuides users through the Community Guides list (all of our guides are Creative Commons Attribution-NonCommercial-ShareAlike licensed to enable reuse and adaptation).
The Project Co-ordinator structured the guide around a home page and three sections: benefits of open research, open research life cycle and open research community.We initially planned to present these sections as one long page to ensure that users do not miss any relevant information, but were advised that separate, shorter pages would be easier to navigate.Some other structural elements were removed from the draft guide to assist readability for different sized screens and essential accessibility measures such as 'alt text' and use of headings were taken into consideration.The guide utilizes the University's recommended fonts and colour palette whilst incorporating a set of cheerful and relevant illustrations from Pixabay which are licensed appropriately for reuse.
Here we address the content and development of each section in detail:

This section introduces the framework, explains its purpose and includes key information defining open research terminology ('open research' or 'open science'
).The page introduces the Open Research Team and the training sessions we provide using a mapped box which features on several other guides for researchers.A feed from the York Open Research Twitter account is embedded on the page as this is one of the main channels through which we communicate updates on our services and promote the activities and outputs of our research community. 16

Benefits of open research
This section categorizes benefits for the researcher and their work, the research community and wider society.The descriptions of each benefit are limited to three key bullet points and references to sources are provided for those who wish to read further.Research projects from practitioners at York have been added as case studies to illustrate each area and these examples cover practices across all three of our academic faculties, emphasizing the benefits of open research for all disciplines.Our initial plan was for this section to include an interactive element such as a wheel illustration to help visualize the life cycle of practices (see Figure 1).We soon realized that this may be difficult to implement in LibGuides and would present accessibility and navigation issues, so we instead opted for two sequential columns and linear heading images for each stage (see Figure 2).

Open research community
This final section details the variety of practitioner-led groups and initiatives that we are aware of across the University, and which form the basis of a burgeoning community where open research-related issues and practices can be discussed.The section initially focused on established groups in the Sciences faculty, but the addition of repositories and student-run open access journals in the Arts and Humanities and Social Sciences faculties has ensured a more balanced representation of activities across disciplines.We will continue to add new groups and initiatives to this section when these emerge and as our community of practice becomes better established.

Launch and future considerations
We launched the framework in time for the 2022 autumn term and publicized it widely through both internal and external communication channels.We delivered a revised online training session based on the framework entitled 'What is open research and why does it matter?' to approximately 30 postgraduate researchers and members of staff in November and January. 18Work has also begun on developing discipline-specific resources in partnership with practitioners which utilize elements of the framework.We plan to focus these on the less-engaged user groups identified in our survey, for example a potential workshop delivered in collaboration with our Humanities Research Centre, and we are encouraging our Advocates to develop their own resources and training using the framework as the network moves towards greater self-governance.
The framework will be adjusted and improved upon by the Open Research Team in response to user feedback and as new open research initiatives and practices develop.We would like to provide more discipline-specific case studies to illustrate all of the practices and benefits mentioned, and we hope that our next round of Open Research Awards will produce more good practice examples that can be embedded.Another area for future consideration is providing bespoke lists of competencies or attributes to help practitioners identify skills gaps and support their progression, which may be particularly beneficial for those who are less engaged with open research practice.
We should also acknowledge that the framework does not address all areas within the conceptual scope of open research.These include considerations relating to research incentives and assessment, equality, diversity and inclusion in research and communicating research effectively to the public.We would like to emphasize that the framework is intended to be an evolving resource (this is why we have not produced a printed version) and will be updated at the point of need to respond to different requirements and emerging practices or issues.We also intend to revisit our earlier appraisal of existing frameworks and consider how these vary in scope and detail to what we have produced.

Conclusion
It is too early to formally assess usage of the new guide, but we have seen an increase from an average of 181 monthly views for the previous guide during the 12 months before the launch, to 484 views in October 2022 and 414 in November (a key point in the year at which new postgraduate researchers may be seeking guidance).See Figure 3.The view count fell to 136 in December, but this was expected because of the winter break and still indicates greater usage than at the same time in previous years.Although far from overwhelming, these numbers are roughly in line with our other Practical Guides for researchers and we hope to sustain this level of interest over time.We also recognize that basic page views are not the most insightful indicator of user engagement, and a more in-depth user experience (UX) exercise or further practitioner discussion sessions may be useful to gather feedback and assess usage at the six or twelve-month review stage.'the framework is intended to be an evolving resource … and will be updated at the point of need to respond to different requirements and emerging practices' is to collaborate with the research community wherever possible in developing effective resources and guidance.Our other recommendation is to make the most of opportunities to recruit student interns who can help deliver such projects with enthusiasm, whilst ensuring that they are fairly remunerated for their work and gain useful knowledge and experience from their involvement.We were only able to fulfil our objectives within such a short timescale thanks to the efforts of the Project Co-ordinator, for whom the project has provided excellent insight into the cross-disciplinary nature of open research at the University and who thoroughly enjoyed working with stakeholders across our research community in developing the framework.
We are keen to see if other institutions choose to adapt our framework or take other interesting approaches in developing their own training and guidance in support of open research.

'
The main barriers to open research practice were identified as lack of training, clarity and understanding' 'This shift has … necessitated a step change in the types of training and guidance provided' This project will… Create a framework aimed at research staff and postgraduate researchers to outline the skills and competencies involved throughout the open research life cycle and to signpost opportunities for training and support at the University of York and elsewhere.Resulting in….A visual model framework with accompanying materials and a communications plan for its implementation and promotion, developed in collaboration with our community of open research practitioners.Which will… Serve as an accessible and engaging guide to open research methods, defining the scope of open research practice as it applies across different disciplines at York and providing an opportunity for consultation with our research community.Solving… The lack of an existing, York-specific framework of this kind or formal mechanism through which training and support can be mapped and gaps identified.To realize… The University's commitment to the values, principles and culture of open research, and in developing an open research community of practice.

Figure 1 .Figure 2 .
Figure 1.Open research life cycle 'wheel', taken from an early draft of the skills framework

Figure 3 .
Figure 3. Guide views for the 12 months up to December 2022

Table 1 .
11tract from Open Research Skills Framework Concept SummaryWe circulated a short use case questionnaire alongside the concept summary to selected groups across the University who already provide research skills training, or who we felt would have an interest in making use of the framework in their areas.This included Chairs of Research Ethics Committees and colleagues involved with our practitioner-led interest groups including the Research Coding Club,11ReproducibiliTea York 12 and Education Researchers for Open Science (EROS).