Hi all, it's the first time anything gas been stolen from my little apartment, 2 throws, some bedding a roll of bin bags an air freshener and just noticed 2 jars of coffee. I've put a claim in with air bnb but I'm reading reviews here that I've no chance of this being paid out.? I was actually on holiday when the guest stole the items and the cleaners informed me the next day, (this was 10. Yeah, what you see here is just the "petty" items that have been stolen.
We've had a 60" plasma TV magically "walk off" with the guest playing dumb as to what happened to it, a high quality queen sized air mattress, more decorations, utensils, tools, towels, batteries, battery chargers, and consummables than I care to count. By setting clear rules, staying on top of maintenance, and knowing how to use Airbnb's support tools, you can handle damage, theft, or missing items without losing sleep-or future income. Most issues can be resolved quickly if you act fast and document everything.
And if managing all of this feels overwhelming, you don't have to go it alone. If your Airbnb guest stole some items from your Airbnb, make a list of stolen items, make a police report, contact Airbnb, and immediately contact the guest through Airbnb resolution center. Many Airbnb hosts told us, though guests stealing something is very rare, it happens.
Guest steals various items, such as money, jewelry, towels, books, handbags, washcloths, linens, toothpaste, toilet. Do things get stolen from your property? Hell, yes! But what were they and did they take anything of value? Airbnb has something called "Air Cover" which is Airbnb's own protection plan. Airbnb Theft: What Can You Do to Prevent It? If a guest has ever stolen items from your Airbnb property, you know how frustrating and upsetting it can be.
Even if it's not too big a loss, you must replace whatever has been stolen. And if Airbnb theft happens often, the cost of owning a vacation rental will gradually increase over time. So, what can you do to prevent your guests from stealing? The first thing you want to do if you think an Airbnb guest is stealing things is to contact the guest immediately.
You have to do this before your next guest checks in or within 14 days (whichever is first). Has a guest ever stolen from you?! What did they take? It only happened to me once in over 900 reservations, and they took all our bulk supply of TP, paper towels, detergent, and coffee. They refused to pay, but my Airbnb rep sent me the payment almost as soon as they took over the case! What different things have guests stolen from your Airbnb? I'll go first: Probably half a box full of dryer sheets (I had just opened a new large bulk size box and when I returned about half of them were gone- very weird) A brand new room spray from Pier 1 I leave a basket of sample size toiletries guests can take as needed (probably $60 worth).
Airbnb hosts have had guests steal anything from jewelry to washcloths or even TVs right off the wall. If you are an Airbnb host and believe that a guest has stolen property from your rental, there are a few steps you should take to protect yourself and your property. What Happens if an Airbnb Guest Steals?