Bathroom Heater Recall New Zealand
This number could rise due to the 28,000 recalled units known to still be in New Zealand homes. We recommend that you check the make and model of any wall-mounted bathroom heaters in your home and/or properties. If your bathroom heaters are Serene-branded models, please see our advice below.
In April 2024, WorkSafe's Energy Safety have extended their clampdown on Serene wall mounted bathroom heaters that do not meet New Zealand safety standards. Energy Safety published a prohibition notice for the sale (including an offer to sell), and use (including installation) of the Serene Classic S2068 wall mounted bathroom heater, pursuant. Energy Safety has extended its clampdown on Serene wall mounted bathroom heaters, which don't meet New Zealand's safety standards.
This now involves the following Serene models: S2068, S207T, and S2069. The Ministry of Business, Innovation and Employment (MBIE) reminds New Zealanders to check their bathrooms for a potentially dangerous recalled heater. Serene bathroom heaters - urgent safety recall 13 March 2025 Ministry of Business, Innovation and Employment (MBIE) still have an active recall notice for the Serene S2068 bathroom heater and encourage electrical workers to continue to look out for them.
Since May 2024, the S2068 Serene Bathroom Heaters have been recalled after they were found to have a defect by WorkSafe NZ. This defect resulted in a number of fires - at least two of which have occurred since the recall was first issued - and it is now illegal to use the heater, the Ministry of Business, Innovation and Employment (MBIE) said. The manufacturer of this heater closed their business in New Zealand, which means MBIE has had to work directly with several retailers to issue voluntary recall notices.
"Instead of the actual manufacturer issuing a recall, retailers who sold the heaters have been encouraged to voluntarily recall them," Caplin says. The Ministry of Business, Innovation and Employment (MBIE) urges New Zealanders to check their bathrooms for a potentially dangerous recalled heater. In May 2024, all S2068 Serene bathroom heaters were recalled after the heaters were found to have a defect by WorkSafe NZ, which has resulted in a number of fires.
It is now illegal to use this. Following WorkSafe prohibition notice on Serene S2068 wall mounted bathroom heaters, MBIE has worked with suppliers to recall this product from the New Zealand market. Serene S2069 Model Serene S2069 wall mounted bathroom heaters imported, purchased, or installed after June 2018 have had their approval withdrawn.
This confirms they cannot be legally sold in New Zealand. Serene S2069 heaters are non.