Welcome to American First Finance, your trusted partner for financial solutions. If you're here, you're likely a valued customer seeking to log in to your account. This guide will walk you through the login process, troubleshoot common issues, and introduce you to the features awaiting you within your account.
Before we dive in, let's ensure you're using the correct platform. American First Finance offers both a web portal and a mobile app for your convenience. This guide will cover both, so you can choose the method that best suits you.
Logging In via the Web Portal
The web portal is a convenient option if you're using a computer or tablet. Here's how to log in:
1. Visit the American First Finance website and click on the 'Login' button at the top right corner of the homepage.
Forgotten Username or Password
If you've forgotten your username or password, don't worry. Here's how to retrieve them:
1. Click on the 'Forgot Username/Password' link below the login fields.
2. Enter your registered email address and follow the instructions sent to your inbox.
Two-Factor Authentication
For added security, American First Finance uses two-factor authentication. Here's how it works:
1. After entering your username and password, you'll be prompted to enter a verification code sent to your registered mobile number.
2. Enter the code and click 'Verify' to access your account.
Logging In via the Mobile App
The mobile app is perfect for managing your finances on the go. Here's how to log in:
1. Download and install the American First Finance app from the App Store or Google Play Store.
2. Open the app and tap on the 'Login' button.
Biometric Login
For a quick and secure login, you can use biometric authentication. Here's how:
1. After entering your username and password, tap on the 'Biometric Login' option.
2. Place your finger on the fingerprint scanner or look at the camera for facial recognition.
Push Notifications
Enable push notifications to stay updated on your account activities. Here's how:
1. After logging in, go to your profile settings.
2. Toggle on the 'Push Notifications' option to receive real-time updates.
Now that you're logged in, explore your account to manage your finances, view statements, and pay bills. If you have any questions or need further assistance, don't hesitate to contact our customer support team. Happy banking!