If you're a Whirlpool Cabrio washer owner, you may have heard about the recent recall affecting certain models. This article provides a comprehensive guide to help you understand the recall, its causes, and what you need to do to ensure your safety and the longevity of your appliance.
Understanding the Whirlpool Cabrio Washer Recall
The Whirlpool Cabrio washer recall, announced in late 2021, involves around 515,000 units sold in the United States and Canada. The recall is due to a safety issue that could potentially lead to fires. Whirlpool has stated that they have received 50 reports of incidents, including 16 reports of fires, but no injuries have been reported.
Causes of the Recall
The recall is due to a manufacturing defect in the washer's electronic control board. This defect can cause the board to overheat, posing a fire hazard. The affected models are top-loading washers with certain serial numbers, manufactured between October 2017 and February 2020.
Affected Models and Serial Numbers
To determine if your Whirlpool Cabrio washer is part of the recall, you'll need to locate its serial number. This can be found on the back of the washer, near the bottom. Once you have the serial number, you can use Whirlpool's recall lookup tool to check if your model is affected.
Models Affected by the Recall
- Whirlpool Cabrio top-loading washers with model numbers WFW9TLEXZ, WFW9TLEXV, WFW9TLEXW, WFW9TLEXY, WFW9TLEZ, WFW9TLEXV, WFW9TLEXW, WFW9TLEXY, WFW8TLEXZ, WFW8TLEXV, WFW8TLEXW, WFW8TLEXY, WFW7TLEXZ, WFW7TLEXV, WFW7TLEXW, WFW7TLEXY, WFW6TLEXZ, WFW6TLEXV, WFW6TLEXW, WFW6TLEXY, WFW5TLEXZ, WFW5TLEXV, WFW5TLEXW, WFW5TLEXY, WFW4TLEXZ, WFW4TLEXV, WFW4TLEXW, WFW4TLEXY, WFW3TLEXZ, WFW3TLEXV, WFW3TLEXW, WFW3TLEXY, WFW2TLEXZ, WFW2TLEXV, WFW2TLEXW, WFW2TLEXY, WFW1TLEXZ, WFW1TLEXV, WFW1TLEXW, WFW1TLEXY, WFW9TLEXZ, WFW9TLEXV, WFW9TLEXW, WFW9TLEXY, WFW8TLEXZ, WFW8TLEXV, WFW8TLEXW, WFW8TLEXY, WFW7TLEXZ, WFW7TLEXV, WFW7TLEXW, WFW7TLEXY, WFW6TLEXZ, WFW6TLEXV, WFW6TLEXW, WFW6TLEXY, WFW5TLEXZ, WFW5TLEXV, WFW5TLEXW, WFW5TLEXY, WFW4TLEXZ, WFW4TLEXV, WFW4TLEXW, WFW4TLEXY, WFW3TLEXZ, WFW3TLEXV, WFW3TLEXW, WFW3TLEXY, WFW2TLEXZ, WFW2TLEXV, WFW2TLEXW, WFW2TLEXY, WFW1TLEXZ, WFW1TLEXV, WFW1TLEXW, WFW1TLEXY
What to Do If Your Washer is Recalled
If your Whirlpool Cabrio washer is part of the recall, it's crucial to take immediate action to ensure your safety. Whirlpool has stated that they will provide a free in-home repair to fix the defect. Here are the steps you need to take:
Contact Whirlpool
First, contact Whirlpool's customer service line at 1-800-272-0550. They will guide you through the process and schedule a free in-home repair at your earliest convenience.
Stop Using the Washer
Until the repair is completed, it's essential to stop using the recalled washer to prevent any potential fire hazards. If you need to do laundry, you can use another washer or contact a local laundry service.
Register Your Washer
If you haven't already, register your washer with Whirlpool. This will ensure you receive any future recall notices or safety updates. You can register your washer on Whirlpool's website or by calling their customer service line.
Frequently Asked Questions
Q: How long will the repair take?
A: The repair should take approximately 3 hours to complete. However, the exact time may vary depending on your location and the availability of a technician.
Q: Will I be charged for the repair?
A: No, Whirlpool will cover the cost of the repair. You will not be charged for any parts or labor.
Q: Can I perform the repair myself?
A: No, this repair should be performed by a qualified technician. Attempting to repair the washer yourself could void any warranties and may cause further damage or injury.
In summary, the Whirlpool Cabrio washer recall affects a significant number of top-loading washers sold in the United States and Canada. If your washer is part of the recall, it's crucial to contact Whirlpool immediately to schedule a free in-home repair. By taking prompt action, you can ensure your safety and the longevity of your appliance.
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