Hello @Tbow100, welcome to the Community! I'm sorry to hear your Fire TV Stick is stuck on the logo. Here's some troubleshooting you can try to fix this issue: Restart your Fire TV device. Use the power cord or adapter included with your device to plug the Fire TV device.
This ensures Fire TV has access to enough power. NOT plug it on a USB port on your TV. Let the device sit for 25 min.
Learn to fix your Amazon Firestick or Fire TV device when not working or when it won't turn on due to power issues. Troubleshoot no power and system issues when device is not booting. Solutions for startup failure and device malfunction problems.
Troubleshoot Fire TV Stick problems with video, audio, Wi-Fi, & more Is your Fire Stick suddenly giving you problems? If your Fire Stick won't turn on, has a blank screen, gets stuck on the Amazon logo, isn't responding to your remote, is. Quick solutions for Fire Stick issues like black screens, loading failures, and Wi. Is your Amazon Fire TV Stick having Wi-Fi issues? Here's a list of the most common Fire TV Stick problems, and how to troubleshoot and fix each bug or glitch.
Remote Not Working Reset the remote by removing and reinserting batteries. Re-pair using the Fire TV app if needed. Buffering or Lagging Clear app cache: Settings > Applications > Manage Installed Applications > Clear Cache.
Reduce video quality to match your internet speed. Wi-Fi Issues Restart your router. Go to Settings > Network, forget the network, and reconnect.
Place the Firestick. Why Is My Firestick Not Working? Fire TV Remote Fix Guide It's easy to panic when a smart device doesn't work, but I've put together the best ways to get your Firestick working again. If your Amazon Fire TV Stick is not working, showing a black screen, or has apps not loading, here's what you can do to fix them.
An Amazon Fire TV Stick can be an amazing streaming device-until it stops working. If your streaming experience is interrupted, your device isn't turning on, or you have other problems with your streaming stick, we have a few troubleshooting tips you can use to possibly fix your issues. In conclusion, if you find that your Fire TV is not working, there are several troubleshooting tips and solutions you can try.
These include checking your internet connection, restarting the device, making sure the remote is working properly, and updating the software.