Returning Your E-ZPass Tag in New Jersey: A Step-by-Step Guide
If you're a New Jersey E-ZPass user who no longer needs your transponder, or if you've moved out of state, returning your E-ZPass tag is a straightforward process. This guide will walk you through the steps, ensuring a smooth and efficient experience.
Understanding the E-ZPass Return Process
Before you begin, it's essential to understand that returning your E-ZPass tag does not automatically cancel your account. You must also notify the E-ZPass Group Customer Service to close your account. Failing to do so may result in continued billing for tolls incurred even after you've returned your tag.
Preparing to Return Your E-ZPass Tag
Before returning your E-ZPass tag, ensure you have the following information handy:
- Your E-ZPass account number
- The tag's serial number (located on the back of the tag)
- Your current mailing address
Returning Your E-ZPass Tag by Mail
The most convenient method to return your E-ZPass tag is by mail. Here's how:
- Place your E-ZPass tag in a secure envelope.
- Write "Return E-ZPass Tag" on the envelope.
- Include a note with your account number, the tag's serial number, and your current mailing address.
- Mail the envelope to the following address:
New Jersey E-ZPass Customer Service
P.O. Box 155
Trenton, NJ 08625-0155
Returning Your E-ZPass Tag In-Person
If you prefer to return your E-ZPass tag in person, you can do so at any of the following locations:
| Location | Address |
|---|---|
| New Jersey Turnpike Authority | 1 Turnpike Plaza, Woodbridge, NJ 07095 |
| South Jersey Transportation Authority | 1000 New Jersey Avenue, West Deptford, NJ 08096 |
Closing Your E-ZPass Account
After returning your E-ZPass tag, it's crucial to close your account to avoid further billing. You can do this by contacting the E-ZPass Group Customer Service at 1-888-AUTO-TOLL (1-888-288-6865) or by visiting their website (E-ZPass NJ).
Frequently Asked Questions
Here are some common questions and answers about returning your E-ZPass tag:
- What happens to my prepaid toll balance after I return my E-ZPass tag?
- Any remaining balance in your account will be refunded to you after your account is closed. Ensure you provide your current mailing address when returning your tag to receive your refund.
- Can I transfer my E-ZPass tag to someone else?
- No, E-ZPass tags are not transferable. The recipient would need to apply for a new tag and open a new account.
