Canceling Planet Fitness Membership: A Step-by-Step Guide
So, you've decided to cancel your Planet Fitness membership. Whether you've found a new gym that better suits your needs, or you've decided to work out at home, the process of canceling your membership is straightforward. This guide will walk you through the process, ensuring you understand the steps and any potential fees involved.
Understanding Your Planet Fitness Membership
Before you cancel, it's essential to understand the terms of your membership. Planet Fitness offers two main types of memberships: the Classic membership and the Black Card membership. The Classic membership is a month-to-month contract, while the Black Card membership is a 12-month contract. Understanding the length of your commitment will help you anticipate any cancellation fees.
Cancellation Fees
Planet Fitness charges a cancellation fee for both membership types. For the Classic membership, the fee is $58, while for the Black Card membership, it's $25. These fees are charged per year of membership, so if you've been a member for more than a year, you may be charged multiple times.
How to Cancel Your Planet Fitness Membership
Option 1: Canceling In-Person
If you prefer to cancel your membership in person, you can visit any Planet Fitness location. Here are the steps to follow:
- Visit any Planet Fitness club during their business hours.
- Ask to speak with a manager or a member of the staff.
- Inform them that you wish to cancel your membership.
- Provide them with your full name, address, and membership ID number.
- Sign a cancellation form. Ensure you receive a copy for your records.
Once you've completed these steps, your membership will be canceled, and you'll receive a confirmation email.
Option 2: Canceling by Mail
If you prefer to cancel your membership by mail, you can follow these steps:
- Write a letter stating that you wish to cancel your Planet Fitness membership.
- Include your full name, address, phone number, and membership ID number in the letter.
- Mail the letter to Planet Fitness' corporate office at the following address:
| Planet Fitness | 1 Planet Fitness Way |
| Hampton, NH 03842 | Attn: Cancellations |
Include a self-addressed, stamped envelope with your letter to ensure you receive a confirmation of your cancellation.
Option 3: Canceling by Phone
Planet Fitness also offers the option to cancel your membership over the phone. Here's how:
- Call Planet Fitness' customer service line at 1-844-880-7180.
- Provide the customer service representative with your full name, address, and membership ID number.
- Inform them that you wish to cancel your membership.
- Confirm the cancellation and ensure you receive a confirmation number.
Once you've completed these steps, your membership will be canceled, and you'll receive a confirmation email.
Finalizing Your Cancellation
After canceling your membership, it's essential to ensure that your last payment has been processed and that your account has been closed. You can do this by checking your bank statements or contacting Planet Fitness' customer service. If you've paid for the current month but haven't used the gym, you may be eligible for a prorated refund.
Canceling your Planet Fitness membership doesn't have to be a complicated process. By understanding your membership terms and following the steps outlined above, you can cancel your membership with ease. Whether you choose to cancel in person, by mail, or by phone, ensure you receive a confirmation of your cancellation to avoid any future charges.
