Mastering Call Forwarding: A Step-by-Step Guide to Turning It On
In today's fast-paced world, staying connected is more important than ever. Whether you're a business owner, a professional, or simply someone who values convenience, call forwarding is an invaluable tool. It allows you to route incoming calls to any number you choose, ensuring you never miss an important call again. In this comprehensive guide, we'll walk you through the process of turning on call forwarding, step by step.
Understanding Call Forwarding
Before we dive into the process, let's ensure we're on the same page. Call forwarding is a service provided by your phone carrier that enables you to redirect incoming calls to another number. This could be your home phone, your office line, or even your mobile device. The benefits are manifold: you can stay connected on the go, ensure important calls are always answered, and even save on roaming charges when traveling.
Before You Start: Check Your Plan
Before you proceed, it's crucial to ensure that call forwarding is included in your phone plan. While many plans come with this feature, some may require an additional subscription. Contacting your carrier's customer service can help clarify this. Also, ensure that the number you're forwarding calls to is active and has sufficient credit or is included in your plan.

For Landline Phones
If you're using a landline phone, the process to turn on call forwarding is relatively straightforward. Here's how you can do it:
- Dial *72 followed by the number you want to forward calls to. For example, if you want to forward calls to 1234567890, dial *721234567890.
- Press the call button or wait for the dial tone.
- You should hear a confirmation message or tone. If not, try again.
- To turn off call forwarding, dial *73.
For Mobile Phones
The process for mobile phones varies slightly depending on your carrier and phone model. Here are general steps that should work for most Android and iOS devices:
- Open your phone's dialer app.
- Dial *72 followed by the number you want to forward calls to.
- Press the call button or wait for the dial tone.
- Follow the on-screen prompts or listen for a confirmation message.
- To turn off call forwarding, dial *73.
Troubleshooting Common Issues
If you're having trouble turning on call forwarding, here are a few common issues and their solutions:

| Issue | Solution |
|---|---|
| Call forwarding isn't working. | Ensure you've dialed the correct code and number. Try again, making sure to include the area code if necessary. |
| I'm hearing a busy signal. | This could indicate that the number you're forwarding to is busy or out of service. Try again later or choose a different number. |
| I'm not hearing a confirmation message. | Some carriers may not provide a confirmation message. Instead, look for a change in your call forwarding settings or try making a test call. |
Maximizing Call Forwarding: Advanced Settings
While the basic process of turning on call forwarding is straightforward, there are advanced settings that can help you get more out of this feature. These include:
- Call Forwarding on Busy: This setting forwards calls when your line is busy.
- Call Forwarding on No Answer: This setting forwards calls when you don't answer after a certain number of rings.
- Call Forwarding on Unconditional: This setting forwards all incoming calls, regardless of whether your line is busy or you answer.
To access these settings, you may need to log into your carrier's online account or contact their customer service. They can guide you through the process of activating these advanced features.
And there you have it! With this comprehensive guide, you're now equipped to turn on call forwarding and stay connected, no matter where you are. Whether you're a busy professional, a frequent traveler, or simply someone who values convenience, call forwarding is a powerful tool that can make your life easier. So go ahead, give it a try, and experience the convenience for yourself.