Genuine Connections Inc (Genuine Connections”, “we”, “us”, or “our”) have created this privacy policy (“Privacy Policy”) in order to describe to you our practices regarding the Personal Information (defined below) we collect from Users. It applies to all Personal Information collected on the Genuine Connections website, mobile applications (each, an “Application”), content, products, and related services (collectively, the Genuine Connections Platform”).

Your access to and use of the Genuine Connections Platform are subject to the Genuine Connections Terms of Use and the practices described in this Privacy Policy. Please make sure that you have carefully read and understand the Terms of Use and this Privacy Policy before you use our Services. Capitalized terms not defined in this Privacy Policy will have the meaning ascribed to them in the Terms of Use. By using our Services, you accept the Terms of Use and the practices described in this Privacy Policy. If you do not feel comfortable with the practices described in this policy or the terms set forth in the Terms of Use, you must not access or use the Genuine Connections Platform.

COLLECTION AND USE OF PERSONAL INFORMATION

When you use our Services, we may collect or receive Personal Information about you to provide our services and operate our business. The types of Personal Information that we may collect about you, and how we use it are:

• User Profile Information: In general, the Personal Information we gather enables us to provide the Services to you. You provide certain Personal Information when you sign up for our Services, including your full name, email address, phone number, gender, password, and photographs.
  
  
• Location-Based Information: We periodically collect location-based information through the Application, when the Application is in the foreground. Your location information is necessary for the provision of Services. For example, it is used to find events near you, to determine if you are in an area that we service, and to determine how far away you are from one of your matches (no less than one mile is displayed for safety).
  
  
• Device Information: When you download the Application, we automatically collect your device type, your wireless carrier, and a device ID and we associate this with your Personal Information.
  For diagnostic and statistical purposes and to administer our Services, our servers (which may be hosted by a third party service provider) collect information from you, including your browser type, operating system, Internet Protocol (“IP”) address (a number that is automatically assigned to your computer when you use the Internet), domain name, and/or a date/time stamp for your visit.
  
  
• Use Information: As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, operating system, and date/time stamp. We use this information to analyze trends, administer the Services, and better tailor our Services to our users’ needs.
  
  
• Cookies: “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
  
  
• Analytics Services: We may receive reports from Google Analytics on an individual or aggregate basis. We use the information we get from Analytics Services to improve our Platform.

DATA RETENTION AND STORAGE

• Retention: We retain User profile, transaction, and other information for as long as a User maintains their Genuine Connections account. We retain transaction information such as rides and payments for at least seven years to ensure we can perform legitimate business functions, such as accounting for tax obligations.
  
  
• Changing Personal Information: You may review, update, or correct the Personal Information in your account by editing your account or contacting us.
  

YOUR RIGHTS REGARDING YOUR DATA

• Right to Delete: You have the right to request that we delete the Personal Information we have collected from you, and to direct our service providers do the same.
  
  
• Submitting Requests: You may submit a Request to Know the specific pieces of Personal Information we have collected about you in the last 12 months, or a Request to Delete, by emailing us at support@lovescanapp.com.
  
  
• Responding to Requests: We will confirm receipt of your request within 10 days from receipt. We will use commercially reasonable efforts to honor your request within 45 days from receipt. All requests must be verified to ensure that the person making the request is the consumer about whom we have collected information.
  
  
• Right to Non-Discrimination: We will not discriminate against any User who exercises these Rights.

SECURITY

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

LINKS TO OTHER SITES

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

CHILDREN’S PRIVACY

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

NOTIFICATION OF CHANGES

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. This policy is effective as of 2020-01-01

CONTACT US

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@lovescanapp.com.