Welcome to Your New 1 by 1 Doorbell: A Comprehensive Setup and Usage Guide
Congratulations on your new 1 by 1 Doorbell! This sleek, smart device is designed to enhance your home security and convenience. This manual will guide you through the setup process, key features, and troubleshooting tips to ensure you get the most out of your 1 by 1 Doorbell.
Unboxing and Initial Setup
Upon receiving your 1 by 1 Doorbell, you'll find the following items in the box:
- 1 by 1 Doorbell
- Mounting bracket
- Screws and wall plugs
- Power adapter (if wired)
- User manual
Before you begin, ensure you have a stable Wi-Fi connection and your smartphone is ready for the 1 by 1 Home app, available on both iOS and Android.

Wired or Wireless Installation
The 1 by 1 Doorbell offers both wired and wireless installation options. Choose the one that best suits your needs:
- Wired: Connects to your existing doorbell wiring for continuous power and charging.
- Wireless: Runs on rechargeable batteries, offering flexibility and easy installation.
Setting Up the 1 by 1 Doorbell
Follow these steps to set up your 1 by 1 Doorbell:
- Download and open the 1 by 1 Home app.
- Create an account or log in to your existing one.
- Tap on the '+' icon to add a new device.
- Scan the QR code on the bottom of your 1 by 1 Doorbell or manually enter the device ID.
- Follow the in-app instructions to complete the setup process, including connecting to your Wi-Fi network.
Mounting the Doorbell
Once your 1 by 1 Doorbell is set up, mount it using the provided bracket and screws. Ensure it's securely fastened and within reach of your doorbell button.

Key Features of the 1 by 1 Doorbell
The 1 by 1 Doorbell is packed with features to enhance your home security and convenience:
HD Video and Night Vision
Capture clear, detailed video with the 1080p HD camera, even in low light conditions, thanks to the built-in night vision.
Two-Way Audio
Communicate with visitors at your doorstep using the built-in microphone and speaker, allowing you to greet guests or deter unwanted visitors.
Motion Detection and Activity Zones
Customize motion detection settings and create activity zones to focus on specific areas, reducing false alerts and preserving battery life.
Real-Time Notifications and Cloud Storage
Receive instant notifications on your smartphone whenever motion is detected or the doorbell is pressed. Store and access your video recordings securely in the cloud with a 1 by 1 Home subscription.
Integration with Smart Home Devices
The 1 by 1 Doorbell is compatible with popular smart home platforms, allowing you to connect it with your existing devices for seamless integration and enhanced functionality.
Troubleshooting Common Issues
While the 1 by 1 Doorbell is designed for seamless operation, you may encounter minor issues. Here are some troubleshooting tips to help you resolve common problems:
| Issue | Solution |
|---|---|
| Poor Wi-Fi connection | Move your router closer to the 1 by 1 Doorbell, or consider using a Wi-Fi extender to improve signal strength. |
| Battery drainage (wireless version) | Adjust motion detection settings, create activity zones, or reduce the frequency of firmware updates to conserve battery life. |
| No video or audio | Check your internet connection, ensure the 1 by 1 Doorbell is powered on, and restart the device if necessary. |
If you're still experiencing issues, don't hesitate to contact 1 by 1 Home customer support for further assistance.
Congratulations on successfully setting up and familiarizing yourself with your new 1 by 1 Doorbell! Enjoy the peace of mind and convenience it brings to your home. Happy monitoring!