Are you a TracFone user looking to manage your calls more efficiently? TracFone offers a feature called 'Call Divert' that allows you to redirect incoming calls to another number. This guide will walk you through the process of setting up call divert on your TracFone device.
Understanding Call Divert on TracFone
Call Divert, also known as Call Forwarding, is a service that lets you forward incoming calls to another number. This can be particularly useful if you have a separate number for business or personal use, or if you want to ensure you never miss a call when you're out of coverage.
Before You Start
- Ensure your TracFone device is active and has sufficient airtime.
- Know the number you want to divert calls to.
- Understand that call divert may incur additional charges, depending on your plan and the number you're diverting to.
How to Set Up Call Divert on TracFone
Setting up call divert on your TracFone device is a straightforward process. Here's a step-by-step guide:
Using the TracFone App
- Download and open the TracFone app on your device.
- Tap on 'My Account' and then 'Manage Features'.
- Select 'Call Divert' and follow the prompts to set up the feature.
Using Your TracFone Device
- Dial *72 from your TracFone device.
- When prompted, enter the number you want to divert calls to, followed by the pound key (#).
- Press the 'Send' or 'Call' button to confirm.
Managing Your Call Divert Settings
Once you've set up call divert, you can manage your settings easily. Here's how:
Using the TracFone App
- Open the TracFone app and go to 'My Account' > 'Manage Features'.
- Tap on 'Call Divert' to view or change your settings.
Using Your TracFone Device
- Dial *72 again to turn off call divert.
- To change the number calls are diverted to, dial *72 followed by the new number and the pound key (#).
Troubleshooting Call Divert Issues
If you're having trouble with call divert, here are a few things you can check:
| Issue | Solution |
|---|---|
| Calls aren't being diverted. | Ensure you've set up call divert correctly and that the number you're diverting to is active. |
| You're receiving error messages. | Check your airtime balance and ensure your device is active. If the issue persists, contact TracFone customer service. |
