Contact Indiana E-ZPass by Phone: Numbers and Services
Indiana's E-ZPass system, managed by the Indiana Department of Transportation (INDOT), offers a convenient way to pay tolls without stopping. If you have questions about your account, need to update your information, or want to report a lost or damaged tag, you can reach out to their customer service team. Here's a comprehensive guide on Indiana E-ZPass phone numbers and the services they offer.
Indiana E-ZPass Main Phone Number
The primary phone number for Indiana E-ZPass is:
1-888-765-1175
This number is available 24/7 for automated account information and customer service during business hours. You can use this number to:
- Check your account balance
- Update your vehicle or license plate information
- Report a lost or damaged tag
- Make a payment
- Get general information about the Indiana E-ZPass system
Indiana E-ZPass Customer Service Hours
Live customer service agents are available Monday through Friday, from 7:00 AM to 7:00 PM EST. On weekends and holidays, you can still reach an automated system for account information and to make payments.
Indiana E-ZPass Mailing Address
While not a phone number, it's essential to have the mailing address for sending correspondence or payments:
Indiana E-ZPass
P.O. Box 7700
Indianapolis, IN 46207-7700
Special Phone Numbers for Indiana E-ZPass
For specific needs, Indiana E-ZPass provides additional phone numbers:
| Service | Phone Number |
|---|---|
| Spanish-speaking customer service | 1-888-765-1175 (press 5 for Spanish) |
| Hearing impaired customer service | 1-800-662-4357 (TTY) |
| Fleet account customer service | 1-888-765-1175 (press 2 for Fleet) |
Indiana E-ZPass Mobile App and Online Services
In addition to phone numbers, Indiana E-ZPass offers a mobile app and online services for account management. You can:
- Check your account balance
- View and pay your bills
- Update your vehicle or license plate information
- Report a lost or damaged tag
To access these services, visit the Indiana E-ZPass website or download the mobile app from the App Store or Google Play.
