Privacy Policy for Text Message Marketing

Effective Date: 06 April 2025

At Red Owl Coffee Company we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you opt in to receive text messages from us.

1. Information We Collect
When you sign up to receive text messages, we may collect:
- Your mobile phone number (if provided)
- Your name 
- Communication preferences
- Any interactions with our messages (e.g., replies, link clicks)

We do not sell or share your information with third parties for their own marketing purposes.

2. How We Use Your Information
We use your information to:
- Send you marketing promotions, updates, and offers
- Send transactional information (e.g., order confirmations, reminders)
- Improve our messaging and customer service

3. Message Frequency
Message frequency will vary based on your interactions but will generally not exceed 10 messages per month. You can opt out at any time.

4. Opting Out
You may opt out of receiving text messages at any time by replying STOP. You will receive a final confirmation message, and no further texts will be sent.

5. Data Rates and Charges
Message and data rates may apply depending on your mobile carrier and plan. We are not responsible for any charges incurred.

6. Data Security
We use industry-standard measures to protect your information. However, no method of transmission over the Internet or via mobile communication is 100% secure.

7. Third-Party Services
We may use third-party service providers to send messages. These services are bound by strict confidentiality agreements and are not permitted to use your data for other purposes.

8. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

9. Contact Us
If you have any questions or concerns about this policy, contact us at:
Red Owl Coffee
michael@redowlmail.com