General Manager Longo Toyota: Leading Innovation and Customer Excellence

At Toyota Longo, General Manager Longo stands at the forefront of shaping a customer-first culture, driving operational excellence, and steering strategic growth in one of the region’s most trusted automotive brands.

General Manager Longo embodies Toyota Longo’s commitment to quality, innovation, and community engagement. With over a decade of experience in automotive operations and leadership, he champions initiatives that enhance service delivery, streamline customer journeys, and foster long-term loyalty. His strategic vision bridges corporate excellence with local market needs.

Under his leadership, Toyota Longo has introduced transformative programs—from enhanced digital sales platforms to personalized vehicle maintenance plans—ensuring customers receive seamless, proactive experiences. By leveraging data-driven insights and feedback loops, General Manager Longo ensures every innovation aligns with real customer needs and evolving market trends.

Recognizing people as Toyota Longo’s greatest asset, General Manager Longo fosters a collaborative, inclusive environment where teams thrive. Through targeted training, recognition programs, and open communication channels, he empowers staff to deliver exceptional service consistently, turning every interaction into a brand-defining moment.

General Manager Longo’s leadership at Toyota Longo exemplifies how strategic vision and people-first leadership create lasting value. For customers and professionals alike, his impact underscores Toyota Longo’s role as a leader in automotive excellence—driving progress, trust, and growth. Discover how his leadership shapes tomorrow’s automotive experience.

From our low-pressure sales staff to our knowledgeable service advisors, these are the team members who make Longo Toyota work. In November 2018, Doug was named President & General Manager of Longo Toyota, PMG's largest dealership and the #1 Volume Toyota dealer in the World since 1967. Doug oversees the day-to-day operations of Longo Toyota including sales, service, parts & accessories, collision repair, marketing, guest service and training.

Longo Toyota's President & General Manager is Doug Eroh. Other executives include Paul Kim, Digital/Fleet/Lease Retention Director; Kary Loefler, Guest Relations Director and 1 others. See the full leadership team at Craft.

In today's episode of Inside Automotive, we're catching up with Doug Eroh, the President and General Manager of Longo Toyota and the President of Penske Motor Group. Doug recently celebrated the grand opening of a stunning new showroom, and we'll dive into the details. We'll also explore how inventory levels are shaping up, discuss electrification, and look at used car prices for this.

Longo Toyota employs 249 employees. The Longo Toyota management team includes Paul Le Blanc (Service Director), Randal Schlosser (Internet Sales Manager), and Hovig Baghdassarian (Finance Manager). General Manager at Longo Toyota/Scion Experience: Longo Toyota/Scion Location: Rancho Cucamonga.

View Chip Wilson's profile on LinkedIn, a professional community of 1 billion members. In this episode, I'm speaking with Doug Eroh, President and GM of Longo Toyota This episode is brought to you by: Car Dealership Guy Industry Job Board. Find contact information for Longo Toyota.

Learn about their Retail market share, competitors, and Longo Toyota's email format. As affordability concerns, policy shifts, and consumer preferences evolve, dealers are working to adapt in real time. In today's episode of Inside Automotive, Doug Eroh, president and GM of Longo Toyota and the president of Penske Motor Group, discusses his dealership's sales performance and how his team is staying ahead in a shifting market.

#54 Leadership secrets of the world's #1 Toyota Dealer, Selling 25,000 cars a year, Lease returns crashing in 2024? Doug Eroh, President and GM of Longo Toyota page for Car Dealership Guy Auto Industry Insights Content & News Podcast Live Show.