Sustainability Accounting Standards Board (SASB) Index
| Customer Privacy | Information links | Pages | |
|---|---|---|---|
| FN-CF-220a.1 |
Number of account holders whose information is used for secondary purposes. |
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| FN-CF-220a.2 |
Total amount of monetary losses as a result of legal proceedings associated with customer privacy. |
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| Data Security | Information links | Pages | |
|---|---|---|---|
| FN-CB-230a.1,FN-CF-230a.1 |
(1) Number of data breaches, (2) percentage involving personally identifiable information (PII), (3) number of account holders affected.
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| FN-CF-230a.2 |
Card-related fraud losses from (1) card-not-present fraud and (2) card-present and other fraud. |
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| FN-CB-230a.2,FN-CF-230a.3 |
Description of approach to identifying and addressing data security risks.
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| Access & Affordability | Information links | Pages | |
|---|---|---|---|
| FN-CB-240a.1 |
(1) Number and (2) amount of loans outstanding qualified to programs designed to promote small business and community development. |
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| FN-CB-240a.2 |
(1) Number and (2) amount of past due and nonaccrual loans qualified to programs designed to promote small business and community development.
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| FN-CB-240a.3 |
Number of no-cost retail checking accounts provided to previously unbanked or underbanked customers.
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| FN-CB-240a.4 |
Number of participants in financial literacy initiatives for unbanked, underbanked, or underserved customers.
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| Selling Practices & Product Labeling | Information links | Pages | |
|---|---|---|---|
| FN-MF-270a.3 |
Total amount of monetary losses as a result of legal proceedings associated with communications to customers or remuneration of loan originators. |
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| FN-CF-270a.4 |
(1) Number of complaints filed with the Consumer Financial Protection Bureau (CFPB), (2) percentage with monetary or non-monetary relief, (3) percentage disputed by consumer, (4) percentage that resulted in investigation by the CFPB. |
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| FN-MF-270b.3 |
Description of policies and procedures for ensuring nondiscriminatory mortgage origination. |
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| Product Design & Lifecycle Management | Information links | Pages | |
|---|---|---|---|
| FN-CB-410a.2 |
Description of approach to incorporation of environmental, social, and governance (ESG) factors in credit analysis. |
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| Business Ethics & Competitive Behaviour | Information links | Pages | |
|---|---|---|---|
| FN-CB-510a.1 |
Total amount of monetary losses as a result of legal proceedings associated with fraud, insider trading, anti-trust, anti-competitive behavior, market manipulation, malpractice, or other related financial industry laws or regulations.
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| Systemic Risk Management | Information links | Pages | |
|---|---|---|---|
| FN-CB-550a.1 |
Global Systemically Important Bank (G-SIB) score, by category.
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| FN-CB-550a.2 |
Description of approach to incorporation of results of mandatory and voluntary stress tests into capital adequacy planning, long-term corporate strategy, and other business activities.
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| Activity Metrics | Information links | Pages | |
|---|---|---|---|
| FN-CB-000.A |
(1) Number and (2) value of checking and savings accounts by segment: (a) personal and (b) small business.
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| FN-MF-000.A |
(1) Number and (2) value of mortgages originated by category: (a) residential and (b) commercial. |
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| FN-CB-000.B |
(1) Number and (2) value of loans by segment: (a) personal, (b) small business, and (c) corporate.
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| FN-CF-000.B |
Number of (1) credit card accounts and (2) pre-paid debit card accounts. |
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| FN-MF-000.B |
(1) Number and (2) value of mortgages purchased by category: (a) residential and (b) commercial. |
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