Sustainability Accounting Standards Board (SASB) 2025 Index

Customer Privacy Information links Pages
FN-CF-220a.1

Number of account holders whose information is used for secondary purposes.

FN-CF-220a.2

Total amount of monetary losses as a result of legal proceedings associated with customer privacy.

Data Security Information links Pages
FN-CF-230a.1,FN-CB-230a.1
(1) Number of data breaches, (2) percentage that are personal data breaches, (3) number of account holders affected.
FN-CF-230a.2

Card-related fraud losses from (1) card-not-present fraud and (2) card-present and other fraud.

FN-CF-230a.3,FN-CB-230a.2
Description of approach to identifying and addressing data security risks.
Access & Affordability Information links Pages
FN-CB-240a.1

(1) Number and (2) amount of loans outstanding that qualify for programmes designed to promote small business and community development.

FN-CB-240a.2
(1) Number and (2) amount of past due and nonaccrual loans or loans subject to forbearance that qualify for programmes designed to promote small business and community development.
FN-CB-240a.3
Number of no-cost retail checking accounts provided to previously unbanked or underbanked customers.
FN-CB-240a.4
Number of participants in financial literacy initiatives for unbanked, underbanked, or underserved customers.
Selling Practices & Product Labeling Information links Pages
FN-MF-270a.3

Total amount of monetary losses as a result of legal proceedings associated with communications to customers or remuneration of loan originators.

FN-CF-270a.4

(1) Number of customer complaints filed, (2) percentage with monetary or non-monetary relief.

FN-CF-270a.5

Total amount of monetary losses as a result of legal proceedings associated with selling and servicing of products.

FN-MF-270b.3

Description of policies and procedures for ensuring non-discriminatory mortgage origination

Product Design & Lifecycle Management Information links Pages
FN-CB-410a.2

Description of approach to incorporation of environmental, social, and governance (ESG) factors in credit analysis.

Physical Impacts of Climate Change Information links Pages
FN-MF-450a.3

Description of how climate change and other environmental risks are incorporated into mortgage origination and underwriting.

Business Ethics & Competitive Behaviour Information links Pages
FN-CB-510a.1
Total amount of monetary losses as a result of legal proceedings associated with fraud, insider trading, antitrust, anti-competitive behavior, market manipulation, malpractice, or other related financial industry laws or regulations.
FN-CB-510a.2
Description of whistleblower policies and procedures.
Systemic Risk Management Information links Pages
FN-CB-550a.1
Global Systemically Important Bank (G-SIB) score, by category.
FN-CB-550a.2

Description of approach to integrate results of mandatory and voluntary stress tests into capital adequacy planning, long-term corporate strategy, and other business activities.

Activity Metrics Information links Pages
FN-CB-000.A
(1) Number and (2) value of checking and savings accounts by segment: (a) personal and (b) small business.
FN-MF-000.A

(1) Number and (2) value of mortgages originated by category: (a) residential and (b) commercial.

FN-CB-000.B
(1) Number and (2) value of loans by segment: (a) personal, (b) small business, and (c) corporate.
FN-CF-000.B

Number of (1) credit card accounts and (2) pre-paid debit card accounts.

FN-MF-000.B

(1) Number and (2) value of mortgages purchased by category: (a) residential and (b) commercial.