Airbnb Toilet Not Working

The last day of the stay the shower and toilet backed up, they didn't tell me, my 71 year old mother went to clean and started the washer it backed up into the tub and toilet. I contacted the guest who said- not our fault- a problem with your plumbing. Then gave me all 1 star reviews and said shower didn't work on the last day.

We had a non working stove for our whole stay and AirBNB contacted the host on our behalf (because the host stopped responding to us) and we were compensated 20%. AirBNB advised us to only open a ticket with AirBNB after we checked out because the host was getting annoyed that we wanted a working stove. Good luck.

Get help from Airbnb to resolve the issue Though we always want hosts and guests to work things out directly if they can, we know it's not always possible. If your host is unable to resolve the issue, doesn't respond at all, or declines your refund request, just let us know, click or tap Get Help from the reservation page. This Airbnb vacation rental in London has a big problem: No working toilet.

So why won't Airbnb and the host send a refund to the guest? Tonight, the toilet in my bathroom started running nonstop, and also, I couldn't flush the toilet. I googled how to fix attempted it and all the suggested fixes online didn't work.

I ended up shutting off the toilet water valve to avoid a huge amount of waste water from the running. I did tell the guest what happened and apologized. toilet did not work and had to have an emergency plumber come out at 9pm now the sink isn't working and it's almost 12am and we're just waiting for them to fix things sewage all over the bathroom floor [USA].

Host thought an apology was acceptable for a non working toilet 28-07-2023 10:14 PM We recently had an Airbnb and upon arrival at 1830hrs we discovered that the main apartment toilet was not working and only the toilet in our en. Customer: Hi, I am in an airbnb and the toilet is not flushing properly. it was weak when i moved in but it barely functions now.

I would like to get help assesing whether or not it's necessary for me to get professional help. The apartment has one bathroom with a toilet. Now it seems that the toilet stoped working on the second morning.

They have been helping them self's by pouring water into the tank and the flushing the toilet. Since it was the new years holidays I could not get a plumber to fix the problem. They contacted me and have asked for a refund.

Send a message (by airbnb) saying that the problem with the pluming system was caused by them, since you did not have previous guest, and because of it you are sending a money request for the plumber. Send the money request, make sure you upload the receipt. And explain everything what the plumber found inside the toilet.

They will most likely refuse to pay, then you escalate the issue to.