PRIVACY POLICY
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PRIVACY POLICY
Last updated June 16, 2020
Thank you for choosing to be part of our community at OPUN (“Company”, “we”, “us”, or
our”). We are committed to protecting your personal information and your right to privacy. If
you have any questions or concerns about our policy, or our practices with regards to your
personal information, please contact us at privacy@opun.ai.
When you visit our website opun.ai or opun.app or mobile application, and use our services,
you trust us with your personal information. We take your privacy very seriously. In
this privacy policy, we seek to explain to you in the clearest way possible what information
we collect, how we use it and what rights you have in relation to it. We hope you take some
time to read through it carefully, as it is important. If there are any terms in this privacy
policy that you do not agree with, please discontinue use of our Sites or Apps and our
services.
This privacy policy applies to all information collected through our website (such
as opun.ai/opun.app), mobile application, ("Apps"), and/or any related services, sales,
marketing or events (we refer to them collectively in this privacy policy as the "Services").
Please read this privacy policy carefully as it will help you make informed decisions
about sharing your personal information with us.
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Table of Contents
1. WHAT INFORMATION DO WE COLLECT? .................................................................................................. 3
2. HOW DO WE USE YOUR INFORMATION? ................................................................................................. 4
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE? .......................................................................... 5
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES? ............................................................... 6
5. DO WE USE GOOGLE MAPS? ..................................................................................................................... 6
6. HOW LONG DO WE KEEP YOUR INFORMATION? ..................................................................................... 6
7. HOW DO WE KEEP YOUR INFORMATION SAFE? ....................................................................................... 7
8. DO WE COLLECT INFORMATION FROM MINORS? .................................................................................... 7
9. WHAT ARE YOUR PRIVACY RIGHTS? ......................................................................................................... 8
10. DATA BREACH ......................................................................................................................................... 9
11. CONTROLS FOR DO-NOT-TRACK FEATURES ............................................................................................ 9
12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? .............................................................. 9
13. DO WE MAKE UPDATES TO THIS POLICY? ............................................................................................. 10
14. HOW CAN YOU CONTACT US ABOUT THIS POLICY? ............................................................................. 10
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1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when registering at
the Services or Apps, expressing an interest in obtaining information about us or our
products and services, when participating in activities on the Services or Apps (such as
posting messages in our online forums) or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us
and the Services or Apps, the choices you make and the products and features you use.
The personal information we collect can include the following:
Publicly Available Personal Information. We collect first name, last name, and
nickname; email addresses; phone numbers; birth date and other similar data.
Personal Information Provided by You. We collect data about health, medical records,
; data held by a hospital or doctor; and other similar data.
All personal information that you provide to us must be true, complete and accurate, and
you must notify us of any changes to such personal information.
Information collected through our Apps
In Short: We may collect information regarding your geo-location, mobile device, push
notifications, when you use our apps.
If you use our Apps, we may also collect the following information:
Geo-Location Information. We may request access or permission to and track
location-based information from your mobile device, either continuously or while you
are using our mobile application, to provide location-based services. If you wish to
change our access or permissions, you may do so in your device's settings.
Mobile Device Access. We may request access or permission to certain features
from your mobile device, including your mobile
device's bluetooth, camera, microphone, sms messages, and other features. If you
wish to change our access or permissions, you may do so in your device's settings.
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Push Notifications. We may request to send you push notifications regarding your
account or the mobile application. If you wish to opt-out from receiving these types of
communications, you may turn them off in your device's settings.
Information collected from other sources
In Short: We may collect limited data from Testing Agencies, Health Care Providers , and
other outside sources.
We may obtain information about your Health Status, Test Results from other sources, such
as testing agencies, clinical lab, drive thru Testing camps, as well as from other third
parties. Examples of the information we receive from other sources include: Health Status
and/or Testing results. We will inform you about the source of information and the type of
information and the type of information we have collected about you within a reasonable
period after obtaining the personal data, but at the latest within one month.
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business
interests, the fulfillment of our contract with you, compliance with our legal obligations,
and/or your consent.
We use personal information collected via our Services or Apps for a variety of business
purposes described below. We process your personal information for these purposes in
reliance on our legitimate business interests, in order to enter into or perform a contract with
you, with your consent, and/or for compliance with our legal obligations. We indicate the
specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
To facilitate account creation, logon, and account recovery process. If you
choose to link your account with us to a third party account (such as your Google or
Facebook account), we use the information you allowed us to collect from those third
parties to facilitate account creation and logon process for the performance of the
contract.
To deliver services to the user. We may use your information to provide you with
the requested service.
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3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to provide you
with services, to protect your rights, or to fulfill business obligations.
We may process or share data based on the following legal basis:
Consent: We may process your data if you have given us specific consent to use
your personal information in a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to
achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we
may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required
to do so in order to comply with applicable law, governmental requests, a judicial
proceeding, court order, or legal process, such as in response to a court order or a
subpoena (including in response to public authorities to meet national security or law
enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary
to investigate, prevent, or take action regarding potential violations of our policies,
suspected fraud, situations involving potential threats to the safety of any person and
illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in
the following situations:
Business Transfers. We may share or transfer your information in connection with, or
during negotiations of, any merger, sale of company assets, financing, or acquisition of all
or a portion of our business to another company.
Third-Party Advertisers. We will NOT use third-party advertising companies to serve
ads when you visit the Services or Apps.
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4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your
information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to
access or store information. Specific information about how we use such technologies and
how you can refuse certain cookies is set out in our Cookie Policy.
5. DO WE USE GOOGLE MAPS?
In Short: Yes, we use Google Maps for the purpose of providing better service.
This website, mobile application, uses Google Maps APIs. You may find the Google Maps
APIs Terms of Service here. To better understand Google’s Privacy Policy, please refer to
this link.
By using our Maps API Implementation, you agree to be bound by Google’s Terms of
Service. By using our implementation of the Google Maps APIs, you agree to allow us to
gain access to information about you and non-personally identifiable information (such as
location). We will be collecting the following information:
location details
For a full list of what we use information for, please see the previous section titled "HOW
DO WE USE YOUR INFORMATION?" and WILL YOUR INFORMATION BE SHARED
WITH ANYONE?
The Maps APIs that we use store and access cookies and other information on your
devices. If you are a user currently in the European Economic Area (EU countries, Iceland,
Liechtenstein and Norway), please take a look at our EU User Consent Policy.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined
in this privacy policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes
set out in this privacy policy, unless a longer retention period is required or permitted by law
(such as tax, accounting or other legal requirements). No purpose in this policy will require
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us keeping your personal information for longer than the period of time in which users have
an account with us.
When we have no ongoing legitimate business need to process your personal information,
we will either delete or anonymize it, or, if this is not possible (for example, because your
personal information has been stored in backup archives), then we will securely store your
personal information and isolate it from any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational
and technical security measures.
We have implemented appropriate technical and organizational security measures designed
to protect the security of any personal information we process. However, please also
remember that we cannot guarantee that the internet itself is 100% secure. Although we will
do our best to protect your personal information, transmission of personal information to and
from our Services or Apps is at your own risk. You should only access the services within a
secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of
age.
We do not knowingly solicit data from or market to children under 18 years of age. By using
the Services or Apps, you represent that you are at least 18 or that you are the parent or
guardian of such a minor and consent to such minor dependent’s use of
the Services or Apps. If we learn that personal information from users less than 18 years of
age has been collected, we will deactivate the account and take reasonable measures to
promptly delete such data from our records. If you become aware of any data we have
collected from children under age 18, please contact us at privacy@opun.ai.
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9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area, you have rights that
allow you greater access to and control over your personal information. You may review,
change, or terminate your account at any time.
In some regions (like the European Economic Area), you have certain rights under
applicable data protection laws. These may include the right (i) to request access and
obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to
restrict the processing of your personal information; and (iv) if applicable, to data portability.
In certain circumstances, you may also have the right to object to the processing of your
personal information. To make such a request, please use the contact details provided
below. We will consider and act upon any request in accordance with applicable data
protection laws.
If we are relying on your consent to process your personal information, you have the right to
withdraw your consent at any time. Please note however that this will not affect the
lawfulness of the processing before its withdrawal.
If you are resident in the European Economic Area and you believe we are unlawfully
processing your personal information, you also have the right to complain to your local data
protection supervisory authority. You can find their contact details
here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you have questions or comments about your privacy rights, you may email us
at privacy@opun.ai.
Account Information
If you would at any time like to review or change the information in your account or
terminate your account, you can:
Log into your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and
information from our active databases. However, some information may be retained in our
files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our
Terms of Use and/or comply with legal requirements.
Access your account settings and update preferences.
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10. DATA BREACH
A privacy breach occurs when there is unauthorized access to or collection, use, disclosure
or disposal of personal information. You will be notified about data breaches
when OPUN believes you are likely to be at risk or serious harm. For example, a data
breach may be likely to result in serious financial harm or harm to your mental or physical
well-being. In the event that OPUN becomes aware of a security breach which has resulted
or may result in unauthorized access, use or disclosure of personal information OPUN will
promptly investigate the matter and notify the applicable Supervisory Authority not later than
72 hours after having become aware of it, unless the personal data breach is unlikely to
result in a risk to the rights and freedoms of natural persons.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a
Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference
not to have data about your online browsing activities monitored and collected. No uniform
technology standard for recognizing and implementing DNT signals has been finalized. As
such, we do not currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard for online
tracking is adopted that we must follow in the future, we will inform you about that practice
in a revised version of this privacy policy.
12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding
access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our
users who are California residents to request and obtain from us, once a year and free of
charge, information about categories of personal information (if any) we disclosed to third
parties for direct marketing purposes and the names and addresses of all third parties with
which we shared personal information in the immediately preceding calendar year. If you
are a California resident and would like to make such a request, please submit your request
in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with
the Services or Apps, you have the right to request removal of unwanted data that you
publicly post on the Services or Apps. To request removal of such data, please contact us
using the contact information provided below, and include the email address associated
with your account and a statement that you reside in California. We will make sure the data
is not publicly displayed on the Services or Apps, but please be aware that the data may not
be completely or comprehensively removed from our systems.
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13. DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be indicated
by an updated “Revised” date and the updated version will be effective as soon as it is
accessible. If we make material changes to this privacy policy, we may notify you either by
prominently posting a notice of such changes or by directly sending you a notification. We
encourage you to review this privacy policy frequently to be informed of how we are
protecting your information.
14. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may contact our Data Protection
Officer (DPO), by email at dpo@opun.ai.
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM
YOU?
Based on the laws of some countries, you may have the right to request
access to the personal information we collect from you, change that
information, or delete it in some circumstances. To review, update, or delete
your personal information, please use Profile feature in the App. If any
questions please email to privacy@opun.ai and we will respond to your
request within 30 days.