Buyer
Traveler
Sender
General
How does PeykYar work?
You create a shipping request, set your budget, and verified travelers can make offers. Once you accept an offer, your payment goes into Trustap escrow. The funds are only released when you confirm successful delivery.
Which countries can I shop from?
PeykYar supports any country where a verified traveler is available. Availability depends on posted trips from travelers.
Who pays customs duty?
The buyer (shipper) is responsible for customs/import duty. Travelers may be required to present the package at customs, but fees must be settled by the buyer.
Can a traveler refuse after accepting my request?
In rare cases (e.g., visa issues, canceled trip), a traveler may cancel. If that happens, your funds remain safe in escrow until you reassign another traveler.
When do I pay?
Payment is made once you accept a traveler’s offer. The money stays in escrow until you confirm delivery.
How do I pay?
Payments are handled via Trustap, supporting secure card transactions.
How will my item reach me?
The traveler will hand it over at the agreed meeting point or deliver it to your specified address (depending on what’s agreed in the offer).
Will the traveler open my package?
No, travelers cannot open sealed packages. The only exceptions: (1) if customs officers at the airport require inspection, or (2) at the handover if both parties agree to check contents before confirming delivery.
What about package insurance?
Your payment is insured through escrow. For expensive/fragile items, you can purchase extra insurance, but escrow protects you from paying unless delivery is confirmed.
How is a traveler verified?
All travelers must complete ID verification (KYC) via Stripe, link a valid payment method, and maintain good standing on PeykYar.
What if my item is delivered damaged or incomplete?
You should inspect the item at handover. If it’s damaged/incomplete, you can refuse to confirm delivery. Funds will stay in escrow until PeykYar support resolves the dispute.
What if the traveler doesn’t show up?
If a traveler fails to deliver, you can reassign your request. Funds remain safe in escrow.
Can I cancel my request?
Yes. If no traveler has accepted yet, cancellation is free. If you cancel after confirming a traveler, cancellation fees may apply.