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<front>
<journal-meta>
<journal-id journal-id-type="nlm-ta">PLoS ONE</journal-id>
<journal-id journal-id-type="publisher-id">plos</journal-id>
<journal-id journal-id-type="pmc">plosone</journal-id>
<journal-title-group>
<journal-title>PLOS ONE</journal-title>
</journal-title-group>
<issn pub-type="epub">1932-6203</issn>
<publisher>
<publisher-name>Public Library of Science</publisher-name>
<publisher-loc>San Francisco, CA USA</publisher-loc>
</publisher>
</journal-meta>
<article-meta>
<article-id pub-id-type="doi">10.1371/journal.pone.0254228</article-id>
<article-id pub-id-type="publisher-id">PONE-D-21-03769</article-id>
<article-categories>
<subj-group subj-group-type="heading">
<subject>Research Article</subject>
</subj-group>
<subj-group subj-group-type="Discipline-v3">
<subject>Medicine and health sciences</subject><subj-group><subject>Medical conditions</subject><subj-group><subject>Cerebrovascular diseases</subject><subj-group><subject>Stroke</subject></subj-group></subj-group></subj-group></subj-group><subj-group subj-group-type="Discipline-v3">
<subject>Medicine and health sciences</subject><subj-group><subject>Neurology</subject><subj-group><subject>Cerebrovascular diseases</subject><subj-group><subject>Stroke</subject></subj-group></subj-group></subj-group></subj-group><subj-group subj-group-type="Discipline-v3">
<subject>Medicine and health sciences</subject><subj-group><subject>Vascular medicine</subject><subj-group><subject>Stroke</subject></subj-group></subj-group></subj-group><subj-group subj-group-type="Discipline-v3">
<subject>Medicine and health sciences</subject><subj-group><subject>Medical conditions</subject><subj-group><subject>Infectious diseases</subject><subj-group><subject>Viral diseases</subject><subj-group><subject>COVID 19</subject></subj-group></subj-group></subj-group></subj-group></subj-group><subj-group subj-group-type="Discipline-v3">
<subject>Medicine and health sciences</subject><subj-group><subject>Medical conditions</subject><subj-group><subject>Cerebrovascular diseases</subject><subj-group><subject>Stroke</subject><subj-group><subject>Ischemic stroke</subject></subj-group></subj-group></subj-group></subj-group></subj-group><subj-group subj-group-type="Discipline-v3">
<subject>Medicine and health sciences</subject><subj-group><subject>Neurology</subject><subj-group><subject>Cerebrovascular diseases</subject><subj-group><subject>Stroke</subject><subj-group><subject>Ischemic stroke</subject></subj-group></subj-group></subj-group></subj-group></subj-group><subj-group subj-group-type="Discipline-v3">
<subject>Medicine and health sciences</subject><subj-group><subject>Vascular medicine</subject><subj-group><subject>Stroke</subject><subj-group><subject>Ischemic stroke</subject></subj-group></subj-group></subj-group></subj-group><subj-group subj-group-type="Discipline-v3">
<subject>Engineering and technology</subject><subj-group><subject>Transportation</subject></subj-group></subj-group><subj-group subj-group-type="Discipline-v3">
<subject>Medicine and health sciences</subject><subj-group><subject>Health care</subject><subj-group><subject>Patients</subject></subj-group></subj-group></subj-group><subj-group subj-group-type="Discipline-v3">
<subject>Engineering and technology</subject><subj-group><subject>Transportation</subject><subj-group><subject>Ambulances</subject></subj-group></subj-group></subj-group><subj-group subj-group-type="Discipline-v3">
<subject>Medicine and health sciences</subject><subj-group><subject>Epidemiology</subject><subj-group><subject>Pandemics</subject></subj-group></subj-group></subj-group><subj-group subj-group-type="Discipline-v3">
<subject>Biology and life sciences</subject><subj-group><subject>Neuroscience</subject><subj-group><subject>Cognitive science</subject><subj-group><subject>Cognitive psychology</subject><subj-group><subject>Academic skills</subject><subj-group><subject>Literacy</subject></subj-group></subj-group></subj-group></subj-group></subj-group></subj-group><subj-group subj-group-type="Discipline-v3">
<subject>Biology and life sciences</subject><subj-group><subject>Psychology</subject><subj-group><subject>Cognitive psychology</subject><subj-group><subject>Academic skills</subject><subj-group><subject>Literacy</subject></subj-group></subj-group></subj-group></subj-group></subj-group><subj-group subj-group-type="Discipline-v3">
<subject>Social sciences</subject><subj-group><subject>Psychology</subject><subj-group><subject>Cognitive psychology</subject><subj-group><subject>Academic skills</subject><subj-group><subject>Literacy</subject></subj-group></subj-group></subj-group></subj-group></subj-group></article-categories>
<title-group>
<article-title>Pre-hospital causes for delayed arrival in acute ischemic stroke before and during the COVID-19 pandemic: A study at two stroke centers in Egypt</article-title>
<alt-title alt-title-type="running-head">Pre-hospital causes for delayed arrival in acute ischemic stroke before and during the COVID-19 pandemic</alt-title>
</title-group>
<contrib-group>
<contrib contrib-type="author" xlink:type="simple">
<name name-style="western">
<surname>Aref</surname>
<given-names>Hany M.</given-names>
</name>
<role content-type="https://casrai.org/credit/">Conceptualization</role>
<role content-type="https://casrai.org/credit/">Data curation</role>
<role content-type="https://casrai.org/credit/">Formal analysis</role>
<role content-type="https://casrai.org/credit/">Investigation</role>
<role content-type="https://casrai.org/credit/">Methodology</role>
<xref ref-type="aff" rid="aff001"/>
</contrib>
<contrib contrib-type="author" corresp="yes" xlink:type="simple">
<contrib-id authenticated="true" contrib-id-type="orcid">https://orcid.org/0000-0001-6154-6806</contrib-id>
<name name-style="western">
<surname>Shokri</surname>
<given-names>Hossam</given-names>
</name>
<role content-type="https://casrai.org/credit/">Conceptualization</role>
<role content-type="https://casrai.org/credit/">Data curation</role>
<role content-type="https://casrai.org/credit/">Formal analysis</role>
<role content-type="https://casrai.org/credit/">Investigation</role>
<role content-type="https://casrai.org/credit/">Methodology</role>
<role content-type="https://casrai.org/credit/">Software</role>
<role content-type="https://casrai.org/credit/">Supervision</role>
<role content-type="https://casrai.org/credit/">Writing – original draft</role>
<role content-type="https://casrai.org/credit/">Writing – review &amp; editing</role>
<xref ref-type="corresp" rid="cor001">*</xref>
<xref ref-type="aff" rid="aff001"/>
</contrib>
<contrib contrib-type="author" xlink:type="simple">
<name name-style="western">
<surname>Roushdy</surname>
<given-names>Tamer M.</given-names>
</name>
<role content-type="https://casrai.org/credit/">Conceptualization</role>
<role content-type="https://casrai.org/credit/">Formal analysis</role>
<role content-type="https://casrai.org/credit/">Investigation</role>
<role content-type="https://casrai.org/credit/">Methodology</role>
<role content-type="https://casrai.org/credit/">Writing – original draft</role>
<role content-type="https://casrai.org/credit/">Writing – review &amp; editing</role>
<xref ref-type="aff" rid="aff001"/>
</contrib>
<contrib contrib-type="author" xlink:type="simple">
<contrib-id authenticated="true" contrib-id-type="orcid">https://orcid.org/0000-0003-1444-4254</contrib-id>
<name name-style="western">
<surname>Fathalla</surname>
<given-names>Fatma</given-names>
</name>
<role content-type="https://casrai.org/credit/">Formal analysis</role>
<role content-type="https://casrai.org/credit/">Methodology</role>
<role content-type="https://casrai.org/credit/">Writing – original draft</role>
<role content-type="https://casrai.org/credit/">Writing – review &amp; editing</role>
<xref ref-type="aff" rid="aff001"/>
</contrib>
<contrib contrib-type="author" xlink:type="simple">
<contrib-id authenticated="true" contrib-id-type="orcid">https://orcid.org/0000-0003-0430-6528</contrib-id>
<name name-style="western">
<surname>El Nahas</surname>
<given-names>Nevine M.</given-names>
</name>
<role content-type="https://casrai.org/credit/">Conceptualization</role>
<role content-type="https://casrai.org/credit/">Data curation</role>
<role content-type="https://casrai.org/credit/">Formal analysis</role>
<role content-type="https://casrai.org/credit/">Funding acquisition</role>
<role content-type="https://casrai.org/credit/">Methodology</role>
<role content-type="https://casrai.org/credit/">Software</role>
<role content-type="https://casrai.org/credit/">Writing – original draft</role>
<role content-type="https://casrai.org/credit/">Writing – review &amp; editing</role>
<xref ref-type="aff" rid="aff001"/>
</contrib>
</contrib-group>
<aff id="aff001"><addr-line>Neurology Department, Faculty of Medicine, Ain Shams University, Cairo, Egypt</addr-line></aff>
<contrib-group>
<contrib contrib-type="editor" xlink:type="simple">
<name name-style="western">
<surname>Barboza</surname>
<given-names>Miguel A.</given-names>
</name>
<role>Editor</role>
<xref ref-type="aff" rid="edit1"/>
</contrib>
</contrib-group>
<aff id="edit1"><addr-line>Hospital Dr. Rafael A. Calderón Guardia, CCSS, COSTA RICA</addr-line></aff>
<author-notes>
<fn fn-type="conflict" id="coi001">
<p>The authors have declared that no competing interests exist.</p>
</fn>
<corresp id="cor001">* E-mail: <email xlink:type="simple">hossam.shokri@med.asu.edu.eg</email></corresp>
</author-notes>
<pub-date pub-type="epub">
<day>14</day>
<month>7</month>
<year>2021</year>
</pub-date>
<pub-date pub-type="collection">
<year>2021</year>
</pub-date>
<volume>16</volume>
<issue>7</issue>
<elocation-id>e0254228</elocation-id>
<history>
<date date-type="received">
<day>3</day>
<month>2</month>
<year>2021</year>
</date>
<date date-type="accepted">
<day>23</day>
<month>6</month>
<year>2021</year>
</date>
</history>
<permissions>
<copyright-year>2021</copyright-year>
<copyright-holder>Aref et al</copyright-holder>
<license xlink:href="http://creativecommons.org/licenses/by/4.0/" xlink:type="simple">
<license-p>This is an open access article distributed under the terms of the <ext-link ext-link-type="uri" xlink:href="http://creativecommons.org/licenses/by/4.0/" xlink:type="simple">Creative Commons Attribution License</ext-link>, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.</license-p>
</license>
</permissions>
<self-uri content-type="pdf" xlink:href="info:doi/10.1371/journal.pone.0254228"/>
<abstract>
<sec id="sec001">
<title>Background</title>
<p>In the current study we investigated the causes of pre-hospital delay as this can compromise the patient’s chance to receive thrombolytic therapy and thus impact stroke outcome.</p>
</sec>
<sec id="sec002">
<title>Methods</title>
<p>We surveyed 254 patients regarding reasons for delayed and early arrival to hospital after acute ischemic stroke. The survey was performed over five months, spanning a period pre- and during COVID-19 (between December 7, 2019 and May 10, 2020).</p>
</sec>
<sec id="sec003">
<title>Results</title>
<p>A total of 71.2% of patients arrived beyond four hours of onset of ischemic stroke. The commonest cause for delay pre-Covid-19 was receiving treatment in a non-stroke hospital, while that during COVID-19 was fear of infection and lock down issues. Not realizing the urgency of the condition and stroke during sleep were common in both periods. Early arrival because of the patient’s previous experience with stroke accounted for approximately 25% of cases in both periods. The effect of media was more evident during COVID-19, accounting for 47.7% of cases.</p>
</sec>
<sec id="sec004">
<title>Conclusion</title>
<p>Pre-hospital delay secondary to misperception of the urgency of stroke and management in a non-stroke hospital reflect the lack of awareness among the public and medical staff. This concept is emphasized by early arrival secondary to previous experience with stroke and the pronounced effect of media in the time of COVID-19.</p>
</sec>
</abstract>
<funding-group>
<funding-statement>The author(s) received no specific funding for this work.</funding-statement>
</funding-group>
<counts>
<fig-count count="0"/>
<table-count count="5"/>
<page-count count="11"/>
</counts>
<custom-meta-group>
<custom-meta id="data-availability">
<meta-name>Data Availability</meta-name>
<meta-value>All relevant data are within the paper and its <xref ref-type="sec" rid="sec017">Supporting Information</xref> files.</meta-value>
</custom-meta>
<custom-meta id="outbreaks">
<meta-name>Outbreaks</meta-name>
<meta-value>COVID-19</meta-value>
</custom-meta>
</custom-meta-group>
</article-meta>
</front>
<body>
<sec id="sec005" sec-type="intro">
<title>Introduction</title>
<p>The concept of “time is brain” has been introduced over the past two decades to highlight the importance of salvaging brain tissue as early as possible after acute ischemic stroke (AIS) [<xref ref-type="bibr" rid="pone.0254228.ref001">1</xref>]. Early management of AIS is a multifactorial process that includes in-hospital as well as pre-hospital factors.</p>
<p>Before 2015, only 13.2% of eligible patients arriving to our hospital received reperfusion therapies for stroke [<xref ref-type="bibr" rid="pone.0254228.ref002">2</xref>]. It was found that 66.7% of patients arrived beyond the time window for thrombolysis. This pre-hospital delay was attributable to a lack of knowledge about the existence of intervention for acute stroke in 71.7% of cases, while in-hospital delay was mostly because of unavailability of recombinant tissue plasminogen activator (rtPA) in 56.5% of cases. Accordingly, in 2016, an action plan was implemented in order to improve in-hospital factors. This action plan resulted in reimbursement for thrombolysis services by Ministry Of Health (MOH) in 2016. Consequently, the rate of reperfusion therapy administered increased to 94.6% in eligible patients, and door to needle time was reduced from 68 minutes to 40 minutes, together with improvement in patients’ outcomes [<xref ref-type="bibr" rid="pone.0254228.ref002">2</xref>–<xref ref-type="bibr" rid="pone.0254228.ref005">5</xref>].</p>
<p>However, the improvement in in-hospital stroke service was not accompanied by an equal reduction in pre-hospital delay. Consequently, only 16% of the total number of stroke patients presenting to our hospitals received thrombolytic therapy [<xref ref-type="bibr" rid="pone.0254228.ref003">3</xref>]. Similar findings have been reported by other centers that attribute the prolongation of “onset to needle time” to pre-hospital delay [<xref ref-type="bibr" rid="pone.0254228.ref006">6</xref>, <xref ref-type="bibr" rid="pone.0254228.ref007">7</xref>].</p>
<p>COVID-19 has impacted stroke care in different countries. In some areas, many stroke units were re-organized and neurologists re-allocated to treat COVID-19 patients, while others adopted a stroke triage protocol to maintain an effective stroke service. However, most centers reported delayed patient arrival beyond the window for acute treatment that was attributed to fear of infection [<xref ref-type="bibr" rid="pone.0254228.ref008">8</xref>, <xref ref-type="bibr" rid="pone.0254228.ref009">9</xref>].</p>
<p>Consequently, in the current study we attempted to explore causes of pre-hospital delay that interfere with optimum stroke service. This can be the first step in planning strategies for modifying these causes and further increasing the rate of utilization of thrombolytic therapy; thus, improving patients’ outcomes.</p>
<p>Previous studies have investigated causes of pre-hospital delay; however, to the best of our knowledge this is the first study that also explores reasons for delay during a pandemic period.</p>
</sec>
<sec id="sec006" sec-type="materials|methods">
<title>Methods</title>
<p>This study received approval from the Ethics Committee at Ain Shams University, Faculty of Medicine. This is a cross-sectional survey of a prospective cohort of all acute stroke patients admitted between December 7, 2019 and May 10, 2020. All patients were diagnosed clinically and confirmed by diffusion-weighted magnetic resonance imaging (MRI) study. The study was conducted after the approval of the hospital and faculty of medicine IRB. Patients were recruited from two stroke centers of Ain Shams University Hospitals in Cairo. Both are accredited stroke centers [<xref ref-type="bibr" rid="pone.0254228.ref010">10</xref>] and serve a catchment area of approximately 6.5 million people.</p>
<p>Within two days of admission, a survey (<xref ref-type="table" rid="pone.0254228.t001">Table 1</xref>) was administered to the patient, or relative who brought the patient to hospital if the patient’s condition would not allow. Inclusion criteria were all types of stroke, subjects who agreed to give informed consent, and those who were certain of the time of stroke onset. Patients were excluded if they were reluctant to complete the questionnaire or were unsure of the data requested.</p>
<table-wrap id="pone.0254228.t001" position="float">
<object-id pub-id-type="doi">10.1371/journal.pone.0254228.t001</object-id>
<label>Table 1</label> <caption><title>Prehospital delay questionnaire.</title></caption>
<alternatives>
<graphic id="pone.0254228.t001g" mimetype="image" position="float" xlink:href="info:doi/10.1371/journal.pone.0254228.t001" xlink:type="simple"/>
<table>
<colgroup>
<col align="left" valign="middle"/>
<col align="left" valign="middle"/>
<col align="left" valign="middle"/>
<col align="left" valign="middle"/>
</colgroup>
<tbody>
<tr>
<td align="left"><bold>Patients name</bold></td>
<td align="left" colspan="3"/>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"><bold>Patient ID</bold></td>
<td align="left" colspan="3" style="background-color:#CCCCCC"/>
</tr>
<tr>
<td align="left"><bold>age</bold></td>
<td align="left" colspan="3"/>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"><bold>Gender</bold></td>
<td align="left" style="background-color:#CCCCCC">male</td>
<td align="left" colspan="2" style="background-color:#CCCCCC">female</td>
</tr>
<tr>
<td align="left"><bold>Date of stroke onset</bold></td>
<td align="left"/>
<td align="left">Time of stroke onset</td>
<td align="left"/>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"><bold>Date of hospital arrival</bold></td>
<td align="left" style="background-color:#CCCCCC"/>
<td align="left" style="background-color:#CCCCCC">Time of hospital arrival</td>
<td align="left" style="background-color:#CCCCCC"/>
</tr>
<tr>
<td align="left"><bold>Onset to door in min.</bold></td>
<td align="left" colspan="3"/>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"><bold>Residency</bold></td>
<td align="left" style="background-color:#CCCCCC">rural</td>
<td align="left" style="background-color:#CCCCCC">Urban</td>
<td align="left" style="background-color:#CCCCCC"/>
</tr>
<tr>
<td align="left"><bold>Average distance from hospital in km.</bold></td>
<td align="left" colspan="3"/>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"><bold>Type of stroke</bold></td>
<td align="left" style="background-color:#CCCCCC">Ischemic</td>
<td align="left" style="background-color:#CCCCCC">hemorrhagic</td>
<td align="left" style="background-color:#CCCCCC"/>
</tr>
<tr>
<td align="left"><bold>NIHSS on admission</bold></td>
<td align="left" colspan="3"/>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"><bold>Type of management</bold></td>
<td align="left" style="background-color:#CCCCCC">Reperfusion (rtPA)</td>
<td align="left" style="background-color:#CCCCCC">Thrombectomy</td>
<td align="left" style="background-color:#CCCCCC">conservative</td>
</tr>
<tr>
<td align="left"><bold>Education of care giver</bold></td>
<td align="left">illiterate</td>
<td align="left">Read and write</td>
<td align="left">High school</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"/>
<td align="left" style="background-color:#CCCCCC">university</td>
<td align="left" style="background-color:#CCCCCC">postgraduate</td>
<td align="left" style="background-color:#CCCCCC"/>
</tr>
<tr>
<td align="left"><bold>Education of patient</bold></td>
<td align="left">illiterate</td>
<td align="left">Read and write</td>
<td align="left">High school</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"/>
<td align="left" style="background-color:#CCCCCC">university</td>
<td align="left" style="background-color:#CCCCCC">postgraduate</td>
<td align="left" style="background-color:#CCCCCC"/>
</tr>
<tr>
<td align="left" colspan="4">    <bold>Risk factors</bold></td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"/>
<td align="left" style="background-color:#CCCCCC">Smoking</td>
<td align="left" style="background-color:#CCCCCC">yes</td>
<td align="left" style="background-color:#CCCCCC">no</td>
</tr>
<tr>
<td align="left"/>
<td align="left">DM</td>
<td align="left">yes</td>
<td align="left">no</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"/>
<td align="left" style="background-color:#CCCCCC">Hypertension</td>
<td align="left" style="background-color:#CCCCCC">yes</td>
<td align="left" style="background-color:#CCCCCC">no</td>
</tr>
<tr>
<td align="left"/>
<td align="left">Dyslipidemia</td>
<td align="left">yes</td>
<td align="left">no</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"/>
<td align="left" style="background-color:#CCCCCC">Ischemic heart</td>
<td align="left" style="background-color:#CCCCCC">yes</td>
<td align="left" style="background-color:#CCCCCC">no</td>
</tr>
<tr>
<td align="left"/>
<td align="left">Previous stroke</td>
<td align="left">Yes</td>
<td align="left">no</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"><bold>Degree of orientation regarding stroke symptoms</bold></td>
<td align="left" style="background-color:#CCCCCC">oriented</td>
<td align="left" style="background-color:#CCCCCC">Not oriented that these symptoms belong to stroke</td>
<td align="left" style="background-color:#CCCCCC"/>
</tr>
<tr>
<td align="left" colspan="4">    <bold>Causes of delay in patients come to hospital after 4 and half hours</bold></td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"/>
<td align="left" colspan="3" style="background-color:#CCCCCC">Waiting for symptoms to go away</td>
</tr>
<tr>
<td align="left"/>
<td align="left" colspan="3">Not realizing the urgency of seeking medical help</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"/>
<td align="left" colspan="3" style="background-color:#CCCCCC">Stroke while sleeping</td>
</tr>
<tr>
<td align="left"/>
<td align="left" colspan="3">Not able to call for help</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"/>
<td align="left" colspan="3" style="background-color:#CCCCCC">Taking medicine and waiting for it to take effect</td>
</tr>
<tr>
<td align="left"/>
<td align="left" colspan="3">Calling doctor to come to the home</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"/>
<td align="left" colspan="3" style="background-color:#CCCCCC">Seek medical help at another hospital</td>
</tr>
<tr>
<td align="left" colspan="4">    <bold>Causes of early arrival to hospital in patients come within window</bold></td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"/>
<td align="left" colspan="3" style="background-color:#CCCCCC">Oriented with stroke symptoms from media (type: TV. Radio. Social media, newspaper)</td>
</tr>
<tr>
<td align="left"/>
<td align="left" colspan="3">Oriented with stroke symptoms previous experience self or relative</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"/>
<td align="left" colspan="3" style="background-color:#CCCCCC">Oriented with therapeutic window from media (type: TV. Radio. Social media, newspaper))</td>
</tr>
<tr>
<td align="left"/>
<td align="left" colspan="3">Oriented with therapeutic window previous experience (self, acquaintance)</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"/>
<td align="left" colspan="3" style="background-color:#CCCCCC">Referral from physician clinic</td>
</tr>
<tr>
<td align="left"/>
<td align="left" colspan="3">Referral from hospital</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"/>
<td align="left" colspan="3" style="background-color:#CCCCCC">Knows the presence of hospital with stroke service nearby</td>
</tr>
<tr>
<td align="left" colspan="4"><bold>Method of transportation</bold></td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"/>
<td align="left" colspan="3" style="background-color:#CCCCCC">Private car</td>
</tr>
<tr>
<td align="left"/>
<td align="left" colspan="3">Ambulance</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"><bold>Referred from other hospital to us</bold></td>
<td align="left" colspan="2" style="background-color:#CCCCCC">Yes</td>
<td align="left" style="background-color:#CCCCCC">no</td>
</tr>
<tr>
<td align="left"><bold>Received any ttt prior to arrival</bold></td>
<td align="left" colspan="2">Yes</td>
<td align="left">no</td>
</tr>
</tbody>
</table>
</alternatives>
</table-wrap>
<p>The survey was conducted through a unified questionnaire and was performed under supervision of two authors (<xref ref-type="table" rid="pone.0254228.t001">Table 1</xref>). Patients were assigned to two groups: delayed or early hospital arrival. The former group was asked about causes of delayed arrival and the latter about causes of early arrival. The mode of transportation to hospital was reported. Additionally, time of hospital arrival, risk factors, and severity of stroke measured by the National Institute of Health Stroke Scale (NIHSS) were reported from the SITS registry adopted by our stroke centers.</p>
<p><italic>The time of stroke onset</italic> was defined as the time when the patient or relative first noticed neurological deficits suggestive of stroke. <italic>The time of arrival to hospital</italic> was defined as the time the physician at our stroke center first encountered the patient. <italic>The time delay</italic> was the difference between onset and arrival [<xref ref-type="bibr" rid="pone.0254228.ref011">11</xref>], and <italic>delayed hospital arrival</italic> was defined as greater than four hours from stroke onset.</p>
<p>The initial design of this study was to investigate the causes of delayed versus early hospital arrival in general. However, the COVID-19 pandemic ensued during the study, so the aim was extended to include a comparison between causes pre- and during the pandemic. The first case of COVID-19 was announced by the Ministry of Health in Egypt on February 15, 2020; therefore, two time intervals were studied: December 7 to February 14 (pre- COVID-19) and February 15 to May 10 (post- COVID-19).</p>
<p>Statistical analysis was done using SPSS© version 16 (SPSS Inc., Chicago, USA). The Shapiro-Wilks test was performed to test the normality of continuous data distribution. Continuous data (age, onset to door time, admission NIHSS and average distance from hospital) were presented as median and range for skewed data, whereas categorical data (gender, time of arrival [early versus late arrival], education of care giver and patient, hypertension, diabetes, dyslipidemia, smoking, ischemic heart disease, previous stroke, method of transportation, type of stroke and type of management) were presented as frequencies. Regarding bivariate analysis, Mann–Whitney U test and Kruskal–Wallis test were used to compare continuous variables that were not normally distributed with nominal independent variables (time in relation to COVID-19 versus age, onset to door, admission NIHSS and average distance from hospital), method of transportation versus onset to door, and education of care giver and patient versus onset to door time). Chi square test was used for comparison of nominal data (time in relation to COVID-19 versus gender). Fisher’s exact test was used if &gt;20% of the cells in any crosstabulation had an expected count of ≤5 (time in relation to COVID-19 versus type of stroke, type of management, causes of pre-hospital delay and causes of early hospital arrival within window). Pearson’s correlation coefficient was used to measure the linear correlation between two continuous variables (admission NIHSS versus onset to door time). P &lt; 0.05 was considered statistically significant.</p>
</sec>
<sec id="sec007" sec-type="results">
<title>Results</title>
<sec id="sec008">
<title>Descriptive analysis of the studied sample: (<xref ref-type="table" rid="pone.0254228.t002">Table 2</xref>)</title>
<p>A total of 304 patients were admitted through the emergency department during the entire study period (December 7 to May 10). Fifty patients were excluded either due to unidentified time of stroke onset or refraining from participation in the study (33 patients in the pre-COVID and 17 during COVID period). This study included 254 patients. In the pre-COVID period (69 days), 118 cases (46.5%) were recruited with an average of 13 patients per week, while in the COVID period 136 cases (53.5%) were recruited (85 days), with an average of 12.5 patients per week. The age range for the entire group of 254 patients was 55–68 years with a median of 61 years, and males representing 60.6%.</p>
<table-wrap id="pone.0254228.t002" position="float">
<object-id pub-id-type="doi">10.1371/journal.pone.0254228.t002</object-id>
<label>Table 2</label> <caption><title>Clinical characteristics of the study subjects and comparison before and during COVID-19 time.</title></caption>
<alternatives>
<graphic id="pone.0254228.t002g" mimetype="image" position="float" xlink:href="info:doi/10.1371/journal.pone.0254228.t002" xlink:type="simple"/>
<table>
<colgroup>
<col align="left" valign="middle"/>
<col align="left" valign="middle"/>
<col align="left" valign="middle"/>
<col align="left" valign="middle"/>
</colgroup>
<thead>
<tr>
<th align="left" rowspan="2">Variables</th>
<th align="left" colspan="3">Number = 254</th>
</tr>
<tr>
<th align="left" colspan="3" style="background-color:#FFFFFF">Frequency (percentage)</th>
</tr>
</thead>
<tbody>
<tr>
<td align="left" style="background-color:#CCCCCC"><bold>Age (years)</bold><xref ref-type="table-fn" rid="t002fn001">*</xref></td>
<td align="left" colspan="3" style="background-color:#CCCCCC">61 (55–68)</td>
</tr>
<tr>
<td align="left" style="background-color:#FFFFFF"><bold>Males</bold><xref ref-type="table-fn" rid="t002fn002">**</xref></td>
<td align="left" colspan="3" style="background-color:#FFFFFF">154 (60.6)</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"><bold>Delayed / early arrival</bold><xref ref-type="table-fn" rid="t002fn002">**</xref></td>
<td align="left" colspan="3" style="background-color:#CCCCCC">181 (71.3) /73 (28.7)</td>
</tr>
<tr>
<td align="left" style="background-color:#FFFFFF"><bold>Education of care giver</bold><xref ref-type="table-fn" rid="t002fn002">**</xref></td>
<td align="left" colspan="3" style="background-color:#FFFFFF"/>
</tr>
<tr>
<td align="left" style="background-color:#FFFFFF">    <bold>Illiterate</bold></td>
<td align="left" colspan="3" style="background-color:#FFFFFF">43 (16.9)</td>
</tr>
<tr>
<td align="left" style="background-color:#FFFFFF">    <bold>Read and write</bold></td>
<td align="left" colspan="3" style="background-color:#FFFFFF">55 (21.7)</td>
</tr>
<tr>
<td align="left" style="background-color:#FFFFFF">    <bold>High school</bold></td>
<td align="left" colspan="3" style="background-color:#FFFFFF">68 (26.8)</td>
</tr>
<tr>
<td align="left" style="background-color:#FFFFFF">    <bold>University</bold></td>
<td align="left" colspan="3" style="background-color:#FFFFFF">32 (12.6)</td>
</tr>
<tr>
<td align="left" style="background-color:#FFFFFF">    <bold>Postgraduate</bold></td>
<td align="left" colspan="3" style="background-color:#FFFFFF">56 (22)</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"><bold>Education of patient</bold><xref ref-type="table-fn" rid="t002fn002">**</xref></td>
<td align="left" colspan="3" style="background-color:#CCCCCC"/>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC">    <bold>Illiterate</bold></td>
<td align="left" colspan="3" style="background-color:#CCCCCC">60 (23.6)</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC">    <bold>Read and write</bold></td>
<td align="left" colspan="3" style="background-color:#CCCCCC">63 (24.8)</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC">    <bold>High school</bold></td>
<td align="left" colspan="3" style="background-color:#CCCCCC">62 (24.4)</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC">    <bold>University</bold></td>
<td align="left" colspan="3" style="background-color:#CCCCCC">25 (9.8)</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC">    <bold>Postgraduate</bold></td>
<td align="left" colspan="3" style="background-color:#CCCCCC">44 (17.3)</td>
</tr>
<tr>
<td align="left" style="background-color:#FFFFFF"><bold>Hypertension</bold><xref ref-type="table-fn" rid="t002fn002">**</xref></td>
<td align="left" colspan="3" style="background-color:#FFFFFF">160 (63)</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"><bold>Diabetes</bold><xref ref-type="table-fn" rid="t002fn002">**</xref></td>
<td align="left" colspan="3" style="background-color:#CCCCCC">125 (49.2)</td>
</tr>
<tr>
<td align="left" style="background-color:#FFFFFF"><bold>Dyslipidemia</bold><xref ref-type="table-fn" rid="t002fn002">**</xref></td>
<td align="left" colspan="3" style="background-color:#FFFFFF">57 (22.4)</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"><bold>Smoking</bold><xref ref-type="table-fn" rid="t002fn002">**</xref></td>
<td align="left" colspan="3" style="background-color:#CCCCCC">83 (32.7)</td>
</tr>
<tr>
<td align="left" style="background-color:#FFFFFF"><bold>Ischemic heart disease</bold><xref ref-type="table-fn" rid="t002fn002">**</xref></td>
<td align="left" colspan="3" style="background-color:#FFFFFF">75 (29.5)</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"><bold>Previous stroke</bold><xref ref-type="table-fn" rid="t002fn002">**</xref></td>
<td align="left" colspan="3" style="background-color:#CCCCCC">51 (20.1)</td>
</tr>
<tr>
<td align="left" style="background-color:#FFFFFF"><bold>Private transportation vs. Ambulance</bold><xref ref-type="table-fn" rid="t002fn002">**</xref></td>
<td align="left" colspan="3" style="background-color:#FFFFFF">234 (92.1%), 20 (7.9%)</td>
</tr>
<tr>
<td align="left" rowspan="2" style="background-color:#FFFFFF"/>
<td align="left" style="background-color:#FFFFFF"><bold>Before COVID-19</bold></td>
<td align="left" style="background-color:#FFFFFF"><bold>During COVID-19</bold></td>
<td align="left" rowspan="2" style="background-color:#FFFFFF"><bold>P VALUE</bold></td>
</tr>
<tr>
<td align="left" style="background-color:#FFFFFF"><bold>N = 118 (46.5%)</bold></td>
<td align="left" style="background-color:#FFFFFF">N = 136 (53.5%)</td>
</tr>
<tr>
<td align="left" style="background-color:#BFBFBF"><bold>Age (years)<xref ref-type="table-fn" rid="t002fn001">*</xref></bold></td>
<td align="left" style="background-color:#BFBFBF">60 (55–68)</td>
<td align="left" style="background-color:#BFBFBF">62 (54–68)</td>
<td align="left" style="background-color:#BFBFBF"><bold>0.56</bold></td>
</tr>
<tr>
<td align="left" style="background-color:#FFFFFF"><bold>Male</bold><xref ref-type="table-fn" rid="t002fn002">**</xref></td>
<td align="left" style="background-color:#FFFFFF">61 (51.7)</td>
<td align="left" style="background-color:#FFFFFF">93 (68.4)</td>
<td align="left" style="background-color:#FFFFFF"><bold>0.007</bold></td>
</tr>
<tr>
<td align="left" style="background-color:#BFBFBF"><bold>Onset to door (minutes)<xref ref-type="table-fn" rid="t002fn001">*</xref></bold></td>
<td align="left" style="background-color:#BFBFBF">540 (180–2160)</td>
<td align="left" style="background-color:#BFBFBF">480 (180–1215)</td>
<td align="left" style="background-color:#BFBFBF"><bold>0.29</bold></td>
</tr>
<tr>
<td align="left" style="background-color:#FFFFFF"><bold>Type of stroke</bold><xref ref-type="table-fn" rid="t002fn002">**</xref></td>
<td align="left" style="background-color:#FFFFFF"/>
<td align="left" style="background-color:#FFFFFF"/>
<td align="left" rowspan="4" style="background-color:#FFFFFF"><bold>0.002</bold></td>
</tr>
<tr>
<td align="left" style="background-color:#FFFFFF">    <bold>ischemic</bold></td>
<td align="left" style="background-color:#FFFFFF">96 (81.4)</td>
<td align="left" style="background-color:#FFFFFF">125 (91.9)</td>
</tr>
<tr>
<td align="left" style="background-color:#FFFFFF">    <bold>hemorrhagic</bold></td>
<td align="left" style="background-color:#FFFFFF">22 (18.6)</td>
<td align="left" style="background-color:#FFFFFF">8 (5.9)</td>
</tr>
<tr>
<td align="left" style="background-color:#FFFFFF">    <bold>TIA</bold></td>
<td align="left" style="background-color:#FFFFFF">0 (0)</td>
<td align="left" style="background-color:#FFFFFF">3 (2.2)</td>
</tr>
<tr>
<td align="left" style="background-color:#BFBFBF"><bold>Type of management</bold><xref ref-type="table-fn" rid="t002fn002">**</xref></td>
<td align="left" style="background-color:#BFBFBF"/>
<td align="left" style="background-color:#BFBFBF"/>
<td align="left" rowspan="5" style="background-color:#BFBFBF"><bold>0.38</bold></td>
</tr>
<tr>
<td align="left" style="background-color:#BFBFBF">    <bold>conservative</bold></td>
<td align="left" style="background-color:#BFBFBF">98 (83.1)</td>
<td align="left" style="background-color:#BFBFBF">101 (74.3)</td>
</tr>
<tr>
<td align="left" style="background-color:#BFBFBF">    <bold>rtPA</bold></td>
<td align="left" style="background-color:#BFBFBF">17 (14.4)</td>
<td align="left" style="background-color:#BFBFBF">31 (22.8)</td>
</tr>
<tr>
<td align="left" style="background-color:#BFBFBF">    <bold>rtPA and thrombectomy</bold></td>
<td align="left" style="background-color:#BFBFBF">2 (1.7)</td>
<td align="left" style="background-color:#BFBFBF">3 (2.2)</td>
</tr>
<tr>
<td align="left" style="background-color:#BFBFBF">    <bold>thrombectomy</bold></td>
<td align="left" style="background-color:#BFBFBF">1 (0.8)</td>
<td align="left" style="background-color:#BFBFBF">1 (0.7)</td>
</tr>
<tr>
<td align="left" style="background-color:#FFFFFF"><bold>Admission NIHSS<xref ref-type="table-fn" rid="t002fn001">*</xref></bold></td>
<td align="left" style="background-color:#FFFFFF">6 (4–9)</td>
<td align="left" style="background-color:#FFFFFF">8 (6–11)</td>
<td align="left" style="background-color:#FFFFFF"><bold>&lt;0.001</bold></td>
</tr>
<tr>
<td align="left" style="background-color:#BFBFBF"><bold>Average distance from hospital (km)<xref ref-type="table-fn" rid="t002fn001">*</xref></bold></td>
<td align="left" style="background-color:#BFBFBF">20 (10–31)</td>
<td align="left" style="background-color:#BFBFBF">20 (10–30)</td>
<td align="left" style="background-color:#BFBFBF"><bold>0.35</bold></td>
</tr>
</tbody>
</table>
</alternatives>
<table-wrap-foot>
<fn id="t002fn001"><p>*median (interquartile range).</p></fn>
<fn id="t002fn002"><p>**no. (percentage).</p></fn>
</table-wrap-foot>
</table-wrap>
<p>Ischemic stroke was the main type of stroke in 87% of patients, while 11.8% of patients presented with hemorrhagic stroke, and 1.2% presented with transient ischemic attack (TIA). The most frequent risk factor was hypertension in 63% of patients, while 49.2% had diabetes, 32.7% were smokers, 29.5% had ischemic heart disease, 22.4% had dyslipidemia, and 20.1% reported a previous stroke.</p>
<p>The number of patients with delayed arrival was 181, while those with early arrival was 73. The overall median onset to door time was 480 minutes with a range of 180–1440 minutes. Median NIHSS was 8 (5–10). Distance from the hospital had a median of 20 kilometers.</p>
<p>As for the type of management, 78.3% received conservative medical treatment in the form of antiplatelets, while 21.7% received revascularization therapy.</p>
<p>The level of education varied among caregivers and patients. Among caregivers, 26.8% received high school education, 22% had post graduate degree, 21.7% could read and write, 16.9% were illiterate, and 12.6% were university graduates. Among patients, 24.8% could read and write, 24.4% had high school education, 23.6% were illiterate, 17.3% had postgraduate degree, and 9.8% were university graduates.</p>
<p>Transportation by private car was the predominant mode of transfer in up to 92.1% of cases.</p>
</sec>
<sec id="sec009">
<title>Comparison of patients’ characteristics before COVID-19 and during COVID-19</title>
<p>The demographics of the study population were analyzed comparatively before and during COVID-19. There was no significant difference in age of patients presenting in either period. However, there was a remarkable preponderance of ischemic stroke and TIAs during COVID with less hemorrhagic events. The median onset to door time was less during COVID time than pre-COVID (480 minutes versus 540 minutes, respectively). Total cases receiving reperfusion therapy were greater during COVID (25.7%) versus pre-COVID (17.1%). The degree of severity was significantly more in the COVID time than before COVID, with a median of 8 and 6, respectively. P &lt; 0.001 (<xref ref-type="table" rid="pone.0254228.t002">Table 2</xref>).</p>
</sec>
<sec id="sec010">
<title>Causes of pre-hospital delay before and during the COVID-19 pandemic</title>
<p>Comparison of causes of pre-hospital delay before and during the COVID-19 pandemic showed that fear of COVID and delay because of lock down issues were two novel causes, representing 12% and 8.7%, respectively. When combined, both causes accounted for 20.7% i.e., approximately 20% of causes in the COVID period; thus, other causes seemed to be relatively reduced. Meanwhile, the most common cause of delay in the pre-COVID period was receiving medical help in another hospital before coming to our center (27%), while during the COVID period this cause came in fourth place (15.2%). Waiting for symptoms to go away, not realizing the urgency of the condition, and stroke during sleep were important causes in both periods (<xref ref-type="table" rid="pone.0254228.t003">Table 3</xref>).</p>
<table-wrap id="pone.0254228.t003" position="float">
<object-id pub-id-type="doi">10.1371/journal.pone.0254228.t003</object-id>
<label>Table 3</label> <caption><title>Causes of pre-hospital delay before and during COVID-19 pandemic.</title></caption>
<alternatives>
<graphic id="pone.0254228.t003g" mimetype="image" position="float" xlink:href="info:doi/10.1371/journal.pone.0254228.t003" xlink:type="simple"/>
<table>
<colgroup>
<col align="left" valign="middle"/>
<col align="left" valign="middle"/>
<col align="left" valign="middle"/>
<col align="left" valign="middle"/>
</colgroup>
<thead>
<tr>
<th align="left"/>
<th align="left">Before COVID-19 (N = 89)</th>
<th align="left">During COVID-19 (N = 92)</th>
<th align="left">P value</th>
</tr>
</thead>
<tbody>
<tr>
<td align="left" style="background-color:#CCCCCC"><bold>Stroke while sleeping (%)</bold></td>
<td align="left" style="background-color:#CCCCCC">16 (18)</td>
<td align="left" style="background-color:#CCCCCC">18 (19.6)</td>
<td align="left" style="background-color:#CCCCCC">0.8</td>
</tr>
<tr>
<td align="left"><bold>Not realizing the urgency of seeking medical help (%)</bold></td>
<td align="left">20 (22.5)</td>
<td align="left">16 (17.4)</td>
<td align="left">0.3</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"><bold>Waiting for symptoms to go away (%)</bold></td>
<td align="left" style="background-color:#CCCCCC">14 (15.7)</td>
<td align="left" style="background-color:#CCCCCC">15 (16.3)</td>
<td align="left" style="background-color:#CCCCCC">0.9</td>
</tr>
<tr>
<td align="left"><bold>Receiving medical help in another hospital</bold><xref ref-type="table-fn" rid="t003fn001">*</xref> <bold>(%)</bold></td>
<td align="left">24 (27)</td>
<td align="left">14 (15.2)</td>
<td align="left">0.05</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"><bold>COVID fear (%)</bold></td>
<td align="left" style="background-color:#CCCCCC">NA</td>
<td align="left" style="background-color:#CCCCCC">11 (12)</td>
<td align="left" style="background-color:#CCCCCC">NA</td>
</tr>
<tr>
<td align="left"><bold>Transportation / lock down</bold>* <bold>(%)</bold></td>
<td align="left">NA</td>
<td align="left">8 (8.7)</td>
<td align="left">NA</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"><bold>Taking medicine and waiting for it to take effect (%)</bold></td>
<td align="left" style="background-color:#CCCCCC">8 (9)</td>
<td align="left" style="background-color:#CCCCCC">5 (5.4)</td>
<td align="left" style="background-color:#CCCCCC">0.3</td>
</tr>
<tr>
<td align="left"><bold>Not able to call for help (%)</bold></td>
<td align="left">4 (4.5)</td>
<td align="left">3 (3.3)</td>
<td align="left">0.7</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"><bold>Calling doctor to come to the home (%)</bold></td>
<td align="left" style="background-color:#CCCCCC">3 (3.4)</td>
<td align="left" style="background-color:#CCCCCC">2 (2.2)</td>
<td align="left" style="background-color:#CCCCCC">0.6</td>
</tr>
</tbody>
</table>
</alternatives>
<table-wrap-foot>
<fn id="t003fn001"><p>*refers to non-stroke medical service.</p></fn>
<fn id="t003fn002"><p>NA = not appropriate.</p></fn>
</table-wrap-foot>
</table-wrap>
</sec>
<sec id="sec011">
<title>Causes of early hospital arrival within window before and during COVID-19 pandemic</title>
<p>On the other hand, during COVID time, patients/relatives gave more positive responses to questions about knowledge of stroke symptoms. This increased orientation was ascribed to information from television, social media, and newspapers. Therefore, causes of early hospital arrival revealed significantly more orientation about stroke symptoms from media during COVID time compared to pre-COVID (47.7% and 10.3%, respectively; p: &lt; 0.001). Referral from another hospital was remarkably less during COVID, accounting for 4.5% compared to 27.6% pre-COVID (p &lt; 0.001). Orientation with therapeutic window secondary to previous experience was greater pre-COVID (10.3%) compared with during COVID (4.5%). The commonest cause for early arrival was the patient’s previous experience with stroke. This accounted for approximately 25% of cases in both time periods (<xref ref-type="table" rid="pone.0254228.t004">Table 4</xref>).</p>
<table-wrap id="pone.0254228.t004" position="float">
<object-id pub-id-type="doi">10.1371/journal.pone.0254228.t004</object-id>
<label>Table 4</label> <caption><title>Causes of early hospital arrival within the window before and during COVID-19 pandemic.</title></caption>
<alternatives>
<graphic id="pone.0254228.t004g" mimetype="image" position="float" xlink:href="info:doi/10.1371/journal.pone.0254228.t004" xlink:type="simple"/>
<table>
<colgroup>
<col align="left" valign="middle"/>
<col align="left" valign="middle"/>
<col align="left" valign="middle"/>
<col align="left" valign="middle"/>
</colgroup>
<thead>
<tr>
<th align="left" rowspan="2"/>
<th align="left">Before COVID-19 (N = 29)</th>
<th align="left">During COVID-19 (N = 44)</th>
<th align="left" rowspan="2">P value</th>
</tr>
<tr>
<th align="left" style="background-color:#FFFFFF">Frequency (%)</th>
<th align="left" style="background-color:#FFFFFF">Frequency (%)</th>
</tr>
</thead>
<tbody>
<tr>
<td align="left" style="background-color:#CCCCCC"><bold>Oriented with stroke symptoms from media (type: TV, radio, social media, newspaper)</bold></td>
<td align="left" style="background-color:#CCCCCC">3 (10.3)</td>
<td align="left" style="background-color:#CCCCCC">21 (47.7)</td>
<td align="left" style="background-color:#CCCCCC"><bold>&lt;0.001</bold></td>
</tr>
<tr>
<td align="left" style="background-color:#FFFFFF"><bold>Oriented with stroke symptoms, previous experience self or relative</bold></td>
<td align="left" style="background-color:#FFFFFF">7 (24.1)</td>
<td align="left" style="background-color:#FFFFFF">11 (25)</td>
<td align="left" style="background-color:#FFFFFF">0.8</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"><bold>Oriented with therapeutic window from media (type: TV, radio, social media, newspaper)</bold></td>
<td align="left" style="background-color:#CCCCCC">1 (3.4)</td>
<td align="left" style="background-color:#CCCCCC">1 (2.3)</td>
<td align="left" style="background-color:#CCCCCC">0.5</td>
</tr>
<tr>
<td align="left" style="background-color:#FFFFFF"><bold>Oriented with therapeutic window previous experience (self, acquaintance)</bold></td>
<td align="left" style="background-color:#FFFFFF">3 (10.3)</td>
<td align="left" style="background-color:#FFFFFF">2 (4.5)</td>
<td align="left" style="background-color:#FFFFFF">0.07</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"><bold>Referral from physician clinic</bold><xref ref-type="table-fn" rid="t004fn001">*</xref></td>
<td align="left" style="background-color:#CCCCCC">4 (13.8)</td>
<td align="left" style="background-color:#CCCCCC">4 (9.1)</td>
<td align="left" style="background-color:#CCCCCC">0.2</td>
</tr>
<tr>
<td align="left" style="background-color:#FFFFFF"><bold>Referral from hospital</bold><xref ref-type="table-fn" rid="t004fn001">*</xref></td>
<td align="left" style="background-color:#FFFFFF">8 (27.6)</td>
<td align="left" style="background-color:#FFFFFF">2 (4.5)</td>
<td align="left" style="background-color:#FFFFFF"><bold>&lt;0.001</bold></td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"><bold>Knows the presence of hospital with stroke service nearby</bold></td>
<td align="left" style="background-color:#CCCCCC">3 (10.3)</td>
<td align="left" style="background-color:#CCCCCC">3 (6.8)</td>
<td align="left" style="background-color:#CCCCCC">0.3</td>
</tr>
</tbody>
</table>
</alternatives>
<table-wrap-foot>
<fn id="t004fn001"><p>*Referral here indicates immediate referral without attempting any management.</p></fn>
</table-wrap-foot>
</table-wrap>
</sec>
<sec id="sec012">
<title>Correlation between onset to door time versus method of transportation, education and admission NIHSS</title>
<p>Although the correlation was not significant, transportation by private cars showed a lower onset to door time than that by ambulance (<xref ref-type="table" rid="pone.0254228.t005">Table 5</xref>). The level of education of care giver or patient showed no correlation with onset to door time, although there was a tendency toward being lower if there was postgraduate education. Finally, NIHSS showed a negative yet non-significant correlation with onset to door time (<xref ref-type="table" rid="pone.0254228.t005">Table 5</xref>).</p>
<table-wrap id="pone.0254228.t005" position="float">
<object-id pub-id-type="doi">10.1371/journal.pone.0254228.t005</object-id>
<label>Table 5</label> <caption><title>Correlation between onset to door time versus method of transportation, education, and admission NIHSS.</title></caption>
<alternatives>
<graphic id="pone.0254228.t005g" mimetype="image" position="float" xlink:href="info:doi/10.1371/journal.pone.0254228.t005" xlink:type="simple"/>
<table>
<colgroup>
<col align="left" valign="middle"/>
<col align="left" valign="middle"/>
<col align="left" valign="middle"/>
<col align="left" valign="middle"/>
</colgroup>
<thead>
<tr>
<th align="left">Variables</th>
<th align="left">Onset to door time (min)</th>
<th align="left">P value</th>
<th align="left"/>
</tr>
</thead>
<tbody>
<tr>
<td align="left" style="background-color:#CCCCCC"><bold>Method of transportation</bold></td>
<td align="left" style="background-color:#CCCCCC"/>
<td align="left" style="background-color:#CCCCCC"/>
<td align="left" rowspan="3" style="background-color:#CCCCCC"><bold>Mann–Whitney Test</bold></td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC">    <bold>Private car</bold></td>
<td align="left" style="background-color:#CCCCCC">480 (180–1440)</td>
<td align="left" rowspan="2" style="background-color:#CCCCCC">0.6</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC">    <bold>Ambulance</bold></td>
<td align="left" style="background-color:#CCCCCC">630 (270–2160)</td>
</tr>
<tr>
<td align="left"><bold>Education of care giver</bold></td>
<td align="left"/>
<td align="left" rowspan="6">0.4</td>
<td align="left" rowspan="2"><bold>Kruskal–Wallis Test</bold></td>
</tr>
<tr>
<td align="left" style="background-color:#FFFFFF">    <bold>illiterate</bold></td>
<td align="left" style="background-color:#FFFFFF">480 (270–1680)</td>
</tr>
<tr>
<td align="left">    <bold>read and write</bold></td>
<td align="left">480 (180–1680)</td>
<td align="left"/>
</tr>
<tr>
<td align="left" style="background-color:#FFFFFF">    <bold>high school</bold></td>
<td align="left" style="background-color:#FFFFFF">600 (150–1642)</td>
<td align="left" style="background-color:#FFFFFF"/>
</tr>
<tr>
<td align="left" style="background-color:#FFFFFF">    <bold>university</bold></td>
<td align="left" style="background-color:#FFFFFF">540 (255–1800)</td>
<td align="left" style="background-color:#FFFFFF"/>
</tr>
<tr>
<td align="left" style="background-color:#FFFFFF"><bold>postgraduate</bold></td>
<td align="left" style="background-color:#FFFFFF">420 (120–720)</td>
<td align="left" style="background-color:#FFFFFF"/>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC"><bold>Education of patient</bold></td>
<td align="left" style="background-color:#CCCCCC"/>
<td align="left" rowspan="6" style="background-color:#CCCCCC">0.6</td>
<td align="left" rowspan="6" style="background-color:#CCCCCC"><bold>Kruskal–Wallis Test</bold></td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC">    <bold>illiterate</bold></td>
<td align="left" style="background-color:#CCCCCC">435 (210–1590)</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC">    <bold>read and write</bold></td>
<td align="left" style="background-color:#CCCCCC">540 (135–2160)</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC">    <bold>high school</bold></td>
<td align="left" style="background-color:#CCCCCC">480 (180–1590)</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC">    <bold>university</bold></td>
<td align="left" style="background-color:#CCCCCC">660 (360–1740)</td>
</tr>
<tr>
<td align="left" style="background-color:#CCCCCC">    <bold>postgraduate</bold></td>
<td align="left" style="background-color:#CCCCCC">420 (150–720)</td>
</tr>
</tbody>
</table>
</alternatives>
</table-wrap>
</sec>
</sec>
<sec id="sec013" sec-type="conclusions">
<title>Discussion</title>
<p>This study used a questionnaire, completed by patients or their relatives, to derive causes of delayed versus early hospital arrival; thus, reflecting their perspective of onset to door delay.</p>
<p>Among the important causes of delayed presentation to hospital in the pre-COVID-19 period, were unawareness of urgency of the condition and waiting for symptoms to resolve, together accounting for 37.7%. A previous Egyptian study showed that lack of patients’ or relatives’ knowledge about stroke symptoms, or about the availability of an acute intervention, accounted for 57% of causes of delay [<xref ref-type="bibr" rid="pone.0254228.ref002">2</xref>].</p>
<p>Another Indian study reported that 52% did not perceive the need for medical attention, and 53.5% waited for symptoms to resolve [<xref ref-type="bibr" rid="pone.0254228.ref012">12</xref>]. Two causes can impact awareness of the seriousness of stroke: the level of education and the influence of media. We found that the least time delay was seen in the group of relatives and patients with postgraduate education. This group showed the minimum onset to hospital time, as low as two hours in some cases. Unexpectedly, despite the variability of educational systems and socioeconomic level of different countries, the frequency of lack of awareness and “wait and watch” was similarly reported by other groups in India, Switzerland, China, Egypt, and the United Kingdom (UK) [<xref ref-type="bibr" rid="pone.0254228.ref012">12</xref>–<xref ref-type="bibr" rid="pone.0254228.ref016">16</xref>].</p>
<p>It might seem counter-intuitive that going to another hospital first accounted for both delayed and early arrival. This is explained by a linguistic difference in the questionnaire where “receiving medical help in another hospital” (<xref ref-type="table" rid="pone.0254228.t004">Table 4</xref>) refers to receiving medical service in stroke non-ready hospitals which caused treatment delay, while “referral from another hospital or physician” (<xref ref-type="table" rid="pone.0254228.t005">Table 5</xref>) denotes immediate referral to our stroke center without attempting any intervention thus saving time. This immediate referral from another health facility resulted in early arrival because our university hospital is located within the reach of several governmental and private hospitals where physicians have been oriented with the urgency of thrombolysis for AIS through communication with our stroke team. “Multiple consultations of stroke non-ready hospitals” were reported as delaying hospital arrival in Egypt [<xref ref-type="bibr" rid="pone.0254228.ref015">15</xref>], as well as visiting the family doctor which caused 24% of delays in Switzerland [<xref ref-type="bibr" rid="pone.0254228.ref013">13</xref>], and seeking advice in another hospital in Turkey [<xref ref-type="bibr" rid="pone.0254228.ref011">11</xref>]. Wake-up stroke was also among the significant causes of delay and accounted for 18% of delay. Song et al (2015) similarly found that early arrival was associated with daytime stroke onset [<xref ref-type="bibr" rid="pone.0254228.ref017">17</xref>].</p>
<p>On the other hand, orientation with stroke because of past experience with stroke and awareness of the therapeutic interventions lead to early arrival. This correlates with previous reports that attribute this to a sense of urgency of the condition because of past experience with stroke [<xref ref-type="bibr" rid="pone.0254228.ref006">6</xref>, <xref ref-type="bibr" rid="pone.0254228.ref007">7</xref>]. Contrary to that, several other studies found that a history of previous stroke did not result in early presentation to hospital [<xref ref-type="bibr" rid="pone.0254228.ref013">13</xref>, <xref ref-type="bibr" rid="pone.0254228.ref014">14</xref>, <xref ref-type="bibr" rid="pone.0254228.ref018">18</xref>, <xref ref-type="bibr" rid="pone.0254228.ref019">19</xref>].</p>
<p>However, orientation with stroke from different forms of media accounted for only 10% of cases of early arrival in pre-COVID-19 time. This raises the demand on media to have a more effective role in stroke awareness as pointed out by Li et al (2019) who emphasized the importance of media in raising public awareness about stroke [<xref ref-type="bibr" rid="pone.0254228.ref014">14</xref>]. Because of the lack of awareness regarding the urgency of the condition, even the severity of stroke did not seem to drive patients or relatives to seek immediate medical help. NIHSS did not show a significant correlation with onset to door. Other studies reported a significant correlation attributable to the alarming nature of severe stroke symptoms [<xref ref-type="bibr" rid="pone.0254228.ref018">18</xref>].</p>
<p>Regarding mode of transportation to hospital, our findings showed that using private cars for transportation to hospital largely outnumbered the use of ambulance service and usually resulted in earlier arrival. This correlates with other Egyptian studies [<xref ref-type="bibr" rid="pone.0254228.ref015">15</xref>, <xref ref-type="bibr" rid="pone.0254228.ref020">20</xref>]. Although there was a non-significant difference in time delay between both modes of transportation, we observed that the minimum time needed by private car versus ambulance was 3 hours versus 4.5 hours, which infers that using an ambulance can result in arrival to hospital beyond the therapeutic window. Contrary to our findings, several other studies found that transportation by ambulance service was more common and was associated with earlier arrival [<xref ref-type="bibr" rid="pone.0254228.ref013">13</xref>, <xref ref-type="bibr" rid="pone.0254228.ref017">17</xref>, <xref ref-type="bibr" rid="pone.0254228.ref021">21</xref>]. This may reflect the perception of the Egyptian public as it relates to the ambulance service being inefficient or unreliable.</p>
<p>When comparing the causes of delayed arrival before and during COVID-19, two new causes emerged: fear of contracting infection and lock down issues. This was reflected as increased stroke severity on presentation during COVID time, since less severe cases might refrain from presenting to hospital as has been previously reported [<xref ref-type="bibr" rid="pone.0254228.ref022">22</xref>]. However, these new causes of delayed presentation did not negatively impact the total number of stroke cases admitted to our center. This differs from other studies from China and New York in which all acute emergencies, including stroke cases, have declined out of fear of contracting infection [<xref ref-type="bibr" rid="pone.0254228.ref023">23</xref>, <xref ref-type="bibr" rid="pone.0254228.ref024">24</xref>]. In this context, it is worth mentioning that our cases were recruited until May 10. At that time, the incidence curve for COVID-19 cases in Egypt was not at the peak.</p>
<p>On the other hand, lock down had a positive impact on the onset to door time, which was slightly less during COVID-19. This might be because of the availability of relatives and low traffic during lock down. This consequently led to an increased frequency of reperfusion therapy (thrombolysis, thrombolysis with thrombectomy and thrombectomy) by 8.8% during COVID-19 time.</p>
<p>Regarding the various reasons for early hospital arrival, familiarity with stroke symptoms from the media strikingly increased to 47.7% during COVID-19 time, with an increase of 37.4% more than before. Most media highlighted the possible relationship between COVID-19 and stroke, which might have increased public awareness of stroke symptoms. Also, among causes of early arrival was that referrals from other non-stroke ready hospitals significantly decreased as patients came directly to our center instead of seeking help elsewhere, as most governmental hospitals were publicly announced as COVID-19 hospitals. Familiarity with stroke because of previous experience seems to be a constant cause of early presentation, accounting for approximately 25% of causes in both time periods.</p>
</sec>
<sec id="sec014" sec-type="conclusions">
<title>Conclusion</title>
<p>Pre-hospital delay secondary to misperception of the urgency of stroke and management in non-stroke ready hospitals reflected a lack of public and medical staff awareness. This concept is emphasized by findings that previous experience with stroke prompted an early arrival, and by the pronounced effect of media on awareness in the time of COVID-19.</p>
</sec>
<sec id="sec015">
<title>Recommendations</title>
<p>A media campaign is required to raise public awareness of the urgency of stroke symptoms and of the availability of effective intervention during a specific time window.</p>
<p>In order to respond more promptly and effectively within the treatment window of AIS, stroke centers need to incorporate the Egyptian ambulance services in the management pathway of acute stroke. This can be achieved by educational programs, as well as by implementing a telecommunication system between the ambulance services and hospitals with specialized stroke services.</p>
</sec>
<sec id="sec016">
<title>Strengths and limitations of the study</title>
<p>Our study has some strengths and limitations. The strengths include the prospective design. This is the first study that spans two different lifetime conditions i.e., pre- and during COVID-19 pandemic. Also, the study was performed in two accredited stroke centers that serve a large catchment area with all therapeutic facilities.</p>
<p>Among the limitations is that the original study design was changed because of the outbreak of COVID-19; therefore, we had to divide the patients into two groups and study each separately. This resulted in a relatively small number of patients in each group. Also, our findings cannot be generalized because the period of study was short, spanning only five months. However, we found it plausible to study the early impact of COVID-19 on stroke in the first few months of the epidemic.</p>
</sec>
<sec id="sec017" sec-type="supplementary-material">
<title>Supporting information</title>
<supplementary-material id="pone.0254228.s001" mimetype="application/vnd.openxmlformats-officedocument.spreadsheetml.sheet" position="float" xlink:href="info:doi/10.1371/journal.pone.0254228.s001" xlink:type="simple">
<label>S1 Data</label>
<caption>
<title>Master sheet (minimal data set).</title>
<p>(XLSX)</p>
</caption>
</supplementary-material>
</sec>
</body>
<back>
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<p>
<named-content content-type="letter-date">16 Mar 2021</named-content>
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<p>PONE-D-21-03769</p>
<p>Pre-hospital causes for delayed arrival in acute ischemic stroke before and during the COVID-19 pandemic: A study at two stroke centers in Egypt</p>
<p>PLOS ONE</p>
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<p>Reviewer #1: It was my pleasure to read and review the manuscript: “Pre-hospital causes for delayed arrival in acute ischemic stroke before and during the COVID-19 pandemic: A study at two stroke centers in Egypt” a paper where the different causes of delayed arrival of patients with acute ischemic stroke during a five-month period pre and during de COVID-10 pandemic were analyze and compared.</p>
<p>Before considering this manuscript for publication, I have some comments to add:</p>
<p>Abstract:</p>
<p>Nothing to add</p>
<p>Introduction:</p>
<p>I understand the current situation of pre-hospital care in terms of acute ischemic stroke in Egypt, with the current introduction, but all these paragraphs could be summarized in two, giving special attention to all variables related to patients’ outcome after acute care.</p>
<p>Also, seems relevant to include information regarding the situation of stroke (or medical emergencies) delays after the outbreak of COVID-19 Pandemic in your region or related publications in this topic, as you are comparing both periods, and I cannot see the justification of this behavior in the rationale of your study. This also should be clearly stated in the last paragraph, when adding the main objective of the study.</p>
<p>Methods:</p>
<p>- You have to check the dates in the manuscript because you write that the first COVID’19 case in Egypt was “February 2019”, I assume this was a mistake.</p>
<p>-I suggest to include inclusion and exclusion criteria of your study.</p>
<p>- No information regarding IRB approval protocols are included in your manuscript.</p>
<p>- The survey is a critical part of your study in terms of plausible explanations for delay causes for acute management. I suggest to include the variables and questions for the survey ( a table could be adequate, in this part, instead in the supplementary section).</p>
<p>- Statistical analysis: I suggest to clarify outcome variables for your study, and those included as covariates.</p>
<p>Results:</p>
<p>-I suggest to unify table 1 and 2; both can include the basic variables for the pre-pandemic and trans-pandemic periods</p>
<p>-The section Causes of early hospital arrival within window before and during COVID-19 pandemic is not clear; I can’t find a clear definition for the word “orientation” in terms of the explanation for causes related to early arrival. I suggest to rephrase this section, as I couldn’t understand it.</p>
<p>-I can’t find a clear association among level of education and NIHSS severity…. Is this a relevant finding?? Or seems like a spurious association from the statistical analysis; if you consider this relevant, I suggest to justify a lot in the discussion section, if not, these results seem irrelevant.</p>
<p>Discussion:</p>
<p>-No clear explanation according to previous literature was done in terms of awareness of stroke as an explanatory variable for delay to consultation, at least from what I can read in this section; this should be analyzed since the first approach from your survey, and who is the responsible for this “not adequate awareness” if present.</p>
<p>-Many sections of the discussion are isolated, and no clear association in terms of explanation for the finding on each section were done. I suggest to follow the same order from your paragraphs, when discussing your findings and respective literature support (references).</p>
<p>-You should add a paragraph stating the limitations of your study.</p>
<p>Reviewer #2: Previous question:</p>
<p>The sample size is quite small and have different analyses that could be ineffective for the study objective .</p>
<p>However is a big effort and a good article for describe the barriers, also is a short period to determinate real differences with the pandemic period.</p>
<p>1. Abstract: Methods: it is important to mention wich period of the year, because not all months have the same number of cases of covid-19</p>
<p>Conclusion:</p>
<p>About this subject</p>
<p>Oriented with therapeutic window from media (type: TV. Radio. Social media, newspaper)) pre covid 3.4% during covid 2.3% valor p 0.5</p>
<p>The conclusion said pronounced effect of media in the time of COVID-19. However in the table 4, during COVID was less than the period before -COVID</p>
<p>2.The result should be given in both modalities (Number and Percentages)</p>
<p>3. The analysis about the distance from the hospital should be given in two separates groups, as the methods said with differences between delayed arrival and early arrival and explore statistical significance.</p>
<p>4. In the results:</p>
<p>Comparison of patients’ characteristics before COVID-19 and during COVID-19 time:</p>
<p>- The median time onset door was less, but should said if this time difference was statistical significance</p>
<p>Causes of early hospital arrival within window before and during COVID-19 pandemic:</p>
<p>- Had orientation window therapeutic a statistical significances?</p>
<p>Discussion:</p>
<p>"The type of management showed no significant difference between both time periods. However, it is noticeable that reperfusion therapy (thrombolysis, thrombolysis with thrombectomy and thrombectomy) increased by 8.8% during COVID-19 time, probably due to earlier arrival."</p>
<p>This paragraph is unclear and they don´t mention before any analysis before about treatment. Also the early arrival was 73 patients wich is less than delayed.</p>
<p>References:</p>
<p>References are incomplete. an has different format</p>
<p>Example Reference number 5</p>
<p>**********</p>
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<p>Reviewer #1: No</p>
<p>Reviewer #2: <bold>Yes: </bold>Diana Manrique-Otero</p>
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<supplementary-material id="pone.0254228.s002" mimetype="application/vnd.openxmlformats-officedocument.wordprocessingml.document" position="float" xlink:href="info:doi/10.1371/journal.pone.0254228.s002" xlink:type="simple">
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<sub-article article-type="author-comment" id="pone.0254228.r002">
<front-stub>
<article-id pub-id-type="doi">10.1371/journal.pone.0254228.r002</article-id>
<title-group>
<article-title>Author response to Decision Letter 0</article-title>
</title-group>
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<p>
<named-content content-type="author-response-date">8 Apr 2021</named-content>
</p>
<p>Review by Plos 1</p>
<p>Pre-hospital causes for delayed arrival in acute ischemic stroke before and during the COVID-19 pandemic: A study at two stroke centers in Egypt</p>
<p>Authors: we would like to express our gratitude to the reviewers for a meticulous revision and succinate corrections that would make the article much more sound. Here we give answers to all of their valuable comments which were all considered and highlighted yellow in the article.</p>
<p>Reviewer #1: It was my pleasure to read and review the manuscript: “Pre-hospital causes for delayed arrival in acute ischemic stroke before and during the COVID-19 pandemic: A study at two stroke centers in Egypt” a paper where the different causes of delayed arrival of patients with acute ischemic stroke during a five-month period pre and during de COVID-10 pandemic were analyze and compared.</p>
<p>Before considering this manuscript for publication, I have some comments to add:</p>
<p>Abstract:</p>
<p>Nothing to add</p>
<p>Introduction:</p>
<p>I understand the current situation of pre-hospital care in terms of acute ischemic stroke in Egypt, with the current introduction, but all these paragraphs could be summarized in two, giving special attention to all variables related to patients’ outcome after acute care. </p>
<p>The paragraphs were summarized</p>
<p>Also, seems relevant to include information regarding the situation of stroke (or medical emergencies) delays after the outbreak of COVID-19 Pandemic in your region or related publications in this topic, as you are comparing both periods, and I cannot see the justification of this behavior in the rationale of your study. This also should be clearly stated in the last paragraph, when adding the main objective of the study.</p>
<p>Two references added </p>
<p>Methods:</p>
<p>- You have to check the dates in the manuscript because you write that the first COVID’19 case in Egypt was “February 2019”, I assume this was a mistake. </p>
<p>This was corrected. The first case was actually announced 15th February 2020 not 2019. </p>
<p>-I suggest to include inclusion and exclusion criteria of your study. Done</p>
<p>- No information regarding IRB approval protocols are included in your manuscript. Added</p>
<p>- The survey is a critical part of your study in terms of plausible explanations for delay causes for acute management. I suggest to include the variables and questions for the survey ( a table could be adequate, in this part, instead in the supplementary section). </p>
<p>Added as a figure.</p>
<p>- Statistical analysis: I suggest to clarify outcome variables for your study, and those included as covariates. </p>
<p>done</p>
<p>Results:</p>
<p>-I suggest to unify table 1 and 2; both can include the basic variables for the pre-pandemic and trans-pandemic periods.   done</p>
<p>-The section Causes of early hospital arrival within window before and during COVID-19 pandemic is not clear; I can’t find a clear definition for the word “orientation” in terms of the explanation for causes related to early arrival. I suggest to rephrase this section, as I couldn’t understand it. Clarified </p>
<p>-I can’t find a clear association among level of education and NIHSS severity…. Is this a relevant finding?? Or seems like a spurious association from the statistical analysis; if you consider this relevant, I suggest to justify a lot in the discussion section, if not, these results seem irrelevant. </p>
<p>We agree that NIHSS is actually irrelevant to level of education. The correlation in table 4 is between onset to door time versus method of transportation, education and admission NIHSS. Maybe we need to re-phrase the table title to be ‘Correlation between onset to door time and each of method of transportation, education and admission NIHSS.’  if you find this clearer we can change the table title.</p>
<p>Discussion:</p>
<p>-No clear explanation according to previous literature was done in terms of awareness of stroke as an explanatory variable for delay to consultation, at least from what I can read in this section; this should be analyzed since the first approach from your survey, and who is the responsible for this “not adequate awareness” if present.</p>
<p> A previous study conducted in Egypt for the causes of delayed acute treatment was added.</p>
<p>-Many sections of the discussion are isolate, and no clear association in terms of explanation for the finding on each section were done. I suggest to follow the same order from your paragraphs, when discussing your findings and respective literature support (references). </p>
<p>Editing of discussion was revised to be more coherent.</p>
<p>-You should add a paragraph stating the limitations of your study. Limitations added.</p>
<p>Reviewer #2: Previous question:</p>
<p>The sample size is quite small and have different analyses that could be ineffective for the study objective .</p>
<p>However is a big effort and a good article for describe the barriers, also is a short period to determinate real differences with the pandemic period.</p>
<p>1. Abstract: Methods: it is important to mention wich period of the year, because not all months have the same number of cases of covid-19 .</p>
<p>The time was specified in the methods section of the body, we also added it also to the abstract.</p>
<p>Conclusion:</p>
<p>About this subject</p>
<p>Oriented with therapeutic window from media (type: TV. Radio. Social media, newspaper)) pre covid 3.4% during covid 2.3% valor p 0.5</p>
<p>The conclusion said pronounced effect of media in the time of COVID-19. However in the table 4, during COVID was less than the period before -COVID</p>
<p>This conclusion about “the pronounced effect of media” refers to the effect of media on orientation with stroke symptoms (not therapeutic window) that was 10.3% pre and 47.7% during COVID; p=&lt;0.001. But we agree that there was no significant effect of media on awareness about therapeutic window. Actually, during COVID the media started to relate vascular disorders, including stroke, to COVID complications, that’s why the public became aware of symptoms rather than rtPA.</p>
<p>2.The result should be given in both modalities (Number and Percentages) done</p>
<p>3. The analysis about the distance from the hospital should be given in two separates groups, as the methods said with differences between delayed arrival and early arrival and explore statistical significance. Added to results</p>
<p>Early arrival median distance (IQR)= 20 (10-30), late arrival median distance (IQR)= 20 (10-35) (p value= 0.12) </p>
<p>4. In the results:</p>
<p>Comparison of patients’ characteristics before COVID-19 and during COVID-19 time:</p>
<p>- The median time onset door was less, but should said if this time difference was statistical significance</p>
<p> the p value is O.29  and highlighted yellow in table 1</p>
<p>Causes of early hospital arrival within window before and during COVID-19 pandemic:</p>
<p>- Had orientation window therapeutic a statistical significances? It was not statistically significant p=0.5. highlighted yellow in table 3</p>
<p>Discussion:</p>
<p>"The type of management showed no significant difference between both time periods. However, it is noticeable that reperfusion therapy (thrombolysis, thrombolysis with thrombectomy and thrombectomy) increased by 8.8% during COVID-19 time, probably due to earlier arrival." </p>
<p>This paragraph is unclear and they don´t mention before any analysis before about treatment. </p>
<p>In the results section we mentioned  “Total cases receiving reperfusion therapy were more during COVID 25.7% versus 17.1% in pre-COVID time” (highlighted yellow). the difference between them is 8.8% as stated in discussion.</p>
<p>Also the early arrival was 73 patients wich is less than delayed. </p>
<p>Here we do not refer to the total number of patients who arrived early, but we mean that arrival was earlier due to shorter onset to door during COVID (median: 480 min ) than before COVID (median: 540 min) which might explain the higher frequency of reperfusion therapy.  </p>
<p>References:</p>
<p>References are incomplete. an has different format</p>
<p>Example Reference number 5 corrected</p>
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<label>Attachment</label>
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<p>Submitted filename: <named-content content-type="submitted-filename">Response to Reviewers.docx</named-content></p>
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</sub-article>
<sub-article article-type="editor-report" id="pone.0254228.r003" specific-use="decision-letter">
<front-stub>
<article-id pub-id-type="doi">10.1371/journal.pone.0254228.r003</article-id>
<title-group>
<article-title>Decision Letter 1</article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name name-style="western">
<surname>Barboza</surname>
<given-names>Miguel A.</given-names>
</name>
<role>Academic Editor</role>
</contrib>
</contrib-group>
<permissions>
<copyright-year>2021</copyright-year>
<copyright-holder>Miguel A. Barboza</copyright-holder>
<license xlink:href="http://creativecommons.org/licenses/by/4.0/">
<license-p>This is an open access article distributed under the terms of the <ext-link ext-link-type="uri" xlink:href="http://creativecommons.org/licenses/by/4.0/" xlink:type="simple">Creative Commons Attribution License</ext-link>, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.</license-p>
</license>
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<meta-value>1</meta-value>
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<p>
<named-content content-type="letter-date">17 May 2021</named-content>
</p>
<p>PONE-D-21-03769R1</p>
<p>Pre-hospital causes for delayed arrival in acute ischemic stroke before and during the COVID-19 pandemic: A study at two stroke centers in Egypt</p>
<p>PLOS ONE</p>
<p>Dear Dr. Shokri,</p>
<p>Thank you for submitting your manuscript to PLOS ONE. After careful consideration, we feel that it has merit but does not fully meet PLOS ONE’s publication criteria as it currently stands. Therefore, we invite you to submit a revised version of the manuscript that addresses the points raised during the review process.</p>
<p>The authors addressed all the requested comments and suggestions from reviewers, but there are some minor issues that should be evaluated by the authors before considering this manuscript suitable for publication</p>
<p><italic><bold>1. There are several grammatical mistakes throughout the manuscript, therefore English editing services are highly required.</bold></italic></p>
<p><italic><bold>2. When reading the abstract, Background doesn't reflect the purpose of the study; if you are stating that the rationale of the study is to evaluate causes for pre-hospital delay in acute stroke cases seeking for acute revascularization, knowing that your group previously studied this condition seem interesting for the introduction section, but does not explain the reason why you are performing the study. I suggest to re-write te background, and also CLEARLY state that the objective of the present study is to investigate the above-mentioned delay BEFORE and AFTER the COVID-19 outbreak.</bold></italic></p>
<p><italic><bold>3. Please adhere to Plos One guidelines in terms of tables and figures. Delete colors from columns and rows, and explain abbreviations used. Please erase final markup inside table's text (see table 2)</bold></italic></p>
<p><italic><bold>4. P value in table 2 refers to...?? There several variables compared among themselves, and only a P value, and I cannot see the correspondance of it; also, if you are intending to show association among both periods, I think that you should add p values comparing each one of the variables</bold></italic></p>
<p><italic><bold>5. Table 4: I feel that the last column is irrelevant; you could add a superscript explaining the statistical analysis you used. Admission NIHSS result in this table seems odd; I can't understand what you are intending to prove if the comparison is Onset-to-door time and NIHSS... If you are proving that higher of lower NIHSS could increase the delay in terms of consultation, this analysis should be better in a scatter plot, outside this table; if you intend to analyze NIHSS as categories, you should explain since the Methods section, how you manage this variable; as the correlation was negative, I see irrelevant to add this information in a table or a figure.</bold></italic></p>
<p><italic><bold>6. I don't understand the reason why the questionnaire was generated as a figure; It's a table, and this could be sent as a normal Word format document. </bold></italic></p>
<p>Please submit your revised manuscript by Jul 01 2021 11:59PM. If you will need more time than this to complete your revisions, please reply to this message or contact the journal office at <email xlink:type="simple">plosone@plos.org</email>. When you're ready to submit your revision, log on to <ext-link ext-link-type="uri" xlink:href="https://www.editorialmanager.com/pone/" xlink:type="simple">https://www.editorialmanager.com/pone/</ext-link> and select the 'Submissions Needing Revision' folder to locate your manuscript file.</p>
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</body>
</sub-article>
<sub-article article-type="author-comment" id="pone.0254228.r004">
<front-stub>
<article-id pub-id-type="doi">10.1371/journal.pone.0254228.r004</article-id>
<title-group>
<article-title>Author response to Decision Letter 1</article-title>
</title-group>
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<p>
<named-content content-type="author-response-date">28 May 2021</named-content>
</p>
<p>1. There are several grammatical mistakes throughout the manuscript, therefore English editing services are highly required.</p>
<p>Done </p>
<p>2. When reading the abstract, Background doesn't reflect the purpose of the study; if you are stating that the rationale of the study is to evaluate causes for pre-hospital delay in acute stroke cases seeking for acute revascularization, knowing that your group previously studied this condition seem interesting for the introduction section, but does not explain the reason why you are performing the study. I suggest to re-write te background, and also CLEARLY state that the objective of the present study is to investigate the above-mentioned delay BEFORE and AFTER the COVID-19 outbreak.</p>
<p>Done </p>
<p>3. Please adhere to Plos One guidelines in terms of tables and figures. Delete colors from columns and rows, and explain abbreviations used. Please erase final markup inside table's text (see table 2)</p>
<p>Done </p>
<p>4. P value in table 2 refers to...?? There several variables compared among themselves, and only a P value, and I cannot see the correspondance of it; also, if you are intending to show association among both periods, I think that you should add p values comparing each one of the variables</p>
<p>Done </p>
<p>5. Table 4: I feel that the last column is irrelevant; you could add a superscript explaining the statistical analysis you used. Admission NIHSS result in this table seems odd; I can't understand what you are intending to prove if the comparison is Onset-to-door time and NIHSS... If you are proving that higher of lower NIHSS could increase the delay in terms of consultation, this analysis should be better in a scatter plot, outside this table; if you intend to analyze NIHSS as categories, you should explain since the Methods section, how you manage this variable; as the correlation was negative, I see irrelevant to add this information in a table or a figure.</p>
<p>Done </p>
<p>6. I don't understand the reason why the questionnaire was generated as a figure; It's a table, and this could be sent as a normal Word format document. </p>
<p>Done</p>
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<front-stub>
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<title-group>
<article-title>Decision Letter 2</article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name name-style="western">
<surname>Barboza</surname>
<given-names>Miguel A.</given-names>
</name>
<role>Academic Editor</role>
</contrib>
</contrib-group>
<permissions>
<copyright-year>2021</copyright-year>
<copyright-holder>Miguel A. Barboza</copyright-holder>
<license xlink:href="http://creativecommons.org/licenses/by/4.0/">
<license-p>This is an open access article distributed under the terms of the <ext-link ext-link-type="uri" xlink:href="http://creativecommons.org/licenses/by/4.0/" xlink:type="simple">Creative Commons Attribution License</ext-link>, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.</license-p>
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</front-stub>
<body>
<p>
<named-content content-type="letter-date">23 Jun 2021</named-content>
</p>
<p>Pre-hospital causes for delayed arrival in acute ischemic stroke before and during the COVID-19 pandemic: A study at two stroke centers in Egypt</p>
<p>PONE-D-21-03769R2</p>
<p>Dear Dr. Shokri,</p>
<p>We’re pleased to inform you that your manuscript has been judged scientifically suitable for publication and will be formally accepted for publication once it meets all outstanding technical requirements.</p>
<p>Within one week, you’ll receive an e-mail detailing the required amendments. When these have been addressed, you’ll receive a formal acceptance letter and your manuscript will be scheduled for publication.</p>
<p>An invoice for payment will follow shortly after the formal acceptance. To ensure an efficient process, please log into Editorial Manager at <ext-link ext-link-type="uri" xlink:href="http://www.editorialmanager.com/pone/" xlink:type="simple">http://www.editorialmanager.com/pone/</ext-link>, click the 'Update My Information' link at the top of the page, and double check that your user information is up-to-date. If you have any billing related questions, please contact our Author Billing department directly at <email xlink:type="simple">authorbilling@plos.org</email>.</p>
<p>If your institution or institutions have a press office, please notify them about your upcoming paper to help maximize its impact. If they’ll be preparing press materials, please inform our press team as soon as possible -- no later than 48 hours after receiving the formal acceptance. Your manuscript will remain under strict press embargo until 2 pm Eastern Time on the date of publication. For more information, please contact <email xlink:type="simple">onepress@plos.org</email>.</p>
<p>Kind regards,</p>
<p>Miguel A. Barboza, MD, MSc</p>
<p>Academic Editor</p>
<p>PLOS ONE</p>
<p>Additional Editor Comments (optional):</p>
<p>Reviewers' comments:</p>
</body>
</sub-article>
<sub-article article-type="editor-report" id="pone.0254228.r006" specific-use="acceptance-letter">
<front-stub>
<article-id pub-id-type="doi">10.1371/journal.pone.0254228.r006</article-id>
<title-group>
<article-title>Acceptance letter</article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name name-style="western">
<surname>Barboza</surname>
<given-names>Miguel A.</given-names>
</name>
<role>Academic Editor</role>
</contrib>
</contrib-group>
<permissions>
<copyright-year>2021</copyright-year>
<copyright-holder>Miguel A. Barboza</copyright-holder>
<license xlink:href="http://creativecommons.org/licenses/by/4.0/">
<license-p>This is an open access article distributed under the terms of the <ext-link ext-link-type="uri" xlink:href="http://creativecommons.org/licenses/by/4.0/" xlink:type="simple">Creative Commons Attribution License</ext-link>, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.</license-p>
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<body>
<p>
<named-content content-type="letter-date">1 Jul 2021</named-content>
</p>
<p>PONE-D-21-03769R2 </p>
<p>Pre-hospital causes for delayed arrival in acute ischemic stroke before and during the COVID-19 pandemic: A study at two stroke centers in Egypt </p>
<p>Dear Dr. Shokri:</p>
<p>I'm pleased to inform you that your manuscript has been deemed suitable for publication in PLOS ONE. Congratulations! Your manuscript is now with our production department. </p>
<p>If your institution or institutions have a press office, please let them know about your upcoming paper now to help maximize its impact. If they'll be preparing press materials, please inform our press team within the next 48 hours. Your manuscript will remain under strict press embargo until 2 pm Eastern Time on the date of publication. For more information please contact <email xlink:type="simple">onepress@plos.org</email>.</p>
<p>If we can help with anything else, please email us at <email xlink:type="simple">plosone@plos.org</email>. </p>
<p>Thank you for submitting your work to PLOS ONE and supporting open access. </p>
<p>Kind regards, </p>
<p>PLOS ONE Editorial Office Staff</p>
<p>on behalf of</p>
<p>Dr. Miguel A. Barboza  </p>
<p>Academic Editor</p>
<p>PLOS ONE</p>
</body>
</sub-article>
</article>