Landline Phone Doesn't Ring On Incoming Calls
If your landline phone is not ringing, the problem can originate in several different areas, including your landline equipment and your calling features. Follow this landline troubleshooting guide to help you identify the source of the issue. Contact your phone service provider.
If you do get busy tone when calling yourself from the phone and none of the ringtones work on an incoming call then the phone is faulty. While the handset is ringing for an incoming call press the arrow up button repeatedly to select the desired volume. Night/Silent mode is turned on.
Turn it off. Refer to "Night Silent mode". If the "0" button on your telephone has a ringer icon press and hold "0" to turn the ringer ON.
Important. Troubleshooting Landline Incoming Call Issues on Separate Handsets Handsets may fail to ring on incoming calls or show 'not working number' errors despite outgoing calls working. Whether you don't hear a dial tone, can't dial out, or you hear excess static, it can be very frustrating when your landline phone isn't working.
We're here to help! Learn how to troubleshoot your landline phone. Fix phone static, find out why there's no dial tone, fix your outgoing calls, and more.
Calls not getting through to your AT&T Phone or AT&T Phone - Advanced? Try our tips or to get them working. After a few seconds the handset flashes for a missed call even though the caller continues to hear the ringing tone. The incoming calls are listed as missed calls and voicemail is not triggered.
Learn how to troubleshoot common landline phone issues and discover simple steps to reset your phone when needed. Troubleshooting your AT&T landline can feel overwhelmingespecially when the issue is persistent. Fortunately, AT&T provides a variety of support tools and resources that are easy to access and designed to help you find solutions quickly.