If you're a H&R Block customer looking to access your account, you've come to the right place. This step-by-step guide will walk you through the process of finding and logging into your H&R Block account, ensuring you can manage your taxes with ease. Let's dive right in.
Before You Start: Gather Your Information
Before you begin, make sure you have the following information handy:
- Your email address or mobile phone number
- Your password (if you remember it)
- Your Social Security number (SSN) or Individual Taxpayer Identification Number (ITIN)
If you can't remember your password, don't worry – you can reset it. Let's explore your options.

Option 1: Log in with Your Email or Phone Number
If you've linked your email address or mobile phone number to your H&R Block account, you can use it to log in. Here's how:
- Go to the H&R Block login page.
- Enter your email address or phone number in the 'Username' field.
- Click on 'Next'.
- Enter your password and click on 'Sign In'.
Option 2: Reset Your Password
If you've forgotten your password, you can reset it. Here's how:
- On the login page, click on 'Forgot your password?'.
- Enter your email address or phone number and click on 'Next'.
- Follow the instructions sent to your email or phone to reset your password.
Option 3: Use Your SSN or ITIN to Retrieve Your Username
If you can't remember your username, you can retrieve it using your SSN or ITIN. Here's how:

- On the login page, click on 'Forgot your username?'.
- Enter your SSN or ITIN and click on 'Next'.
- Follow the instructions to retrieve your username.
Troubleshooting Common Issues
If you're still having trouble finding your H&R Block account, here are a few common issues and solutions:
| Issue | Solution |
|---|---|
| You're entering the wrong username or password. | Double-check your credentials. If you're sure they're correct, try resetting your password. |
| You're not receiving password reset emails. | Check your spam folder. If the email is still not there, try using your phone number to reset your password. |
| You're seeing an 'Account Locked' message. | If you've entered the wrong password too many times, your account may be locked. Try resetting your password or contact H&R Block's support for further assistance. |
If you're still having trouble, don't hesitate to reach out to H&R Block's customer support. They're there to help!























