When you invest in custom window treatments, the final steps of delivery and installation are just as important as the design itself. For customers of Select Blinds, understanding the specifics of the shipping process provides clarity and peace of mind, ensuring that your order arrives safely and on schedule.
Understanding the Select Blinds Fulfillment Network
Select Blinds operates through a distributed network of certified fabricators and distribution centers rather than a single, centralized warehouse. Because every blind is manufactured to your specific measurements and fabric choices, the product is produced in a factory closest to the designated regional facility. This model reduces production times significantly but means the "shipping partner" can vary depending on your location and the specific vendor fulfilling your order.
Primary Carrier Partners
For the majority of residential deliveries, Select Blinds utilizes specialized freight carriers that are equipped to handle large, custom home goods. These partners are chosen for their ability to provide white-glove services, which include curbside delivery and removal of packaging materials. You will typically receive a direct call from the carrier to schedule a delivery window, ensuring someone is available to accept the shipment.
Tracking Your Order
Once your blinds leave the fabrication facility, you will receive an email containing a tracking number. This number is essential for monitoring the final leg of your journey. Because the carriers are third-party logistics providers, tracking updates might not be as granular as those from standard retail shippers, but they will provide accurate estimates for arrival. It is recommended to track the shipment daily as the delivery date approaches.
| Carrier Type | Service Detail | Customer Contact |
|---|---|---|
| White-Glove Freight | Curbside delivery, assembly available | Direct call prior to delivery |
| Regional LTL | Standard shipping to curb | Email tracking updates |
Delivery Expectations
Because blinds are a custom item, they are classified as freight rather than standard parcel mail. Deliveries usually occur during business hours, and the driver will expect the recipient to be present to sign for the shipment. If you are unavailable, the carrier will typically leave a calling card with instructions for rescheduling or picking up the shipment from a local terminal.
Preparing for Installation
Select Blinds ships their products boxed and secured on a pallet for protection during transit. Upon delivery, you should inspect the packaging for damage before signing for the shipment. If the box appears compromised, it is important to note this on the delivery signature before accepting the package, as this can expedite any necessary claims for internal damage.
International Shipping Considerations
For customers located outside the domestic network, Select Blinds partners with international logistics companies to handle customs and duties. The responsibility for customs fees and import taxes generally falls to the recipient, depending on local regulations. The company provides the necessary documentation to clear the product through customs, but the final fees are the obligation of the buyer.
Customer Support for Shipments
If you have questions regarding the status of your shipment or need assistance rerouting a package, Select Blinds provides dedicated support for logistics issues. Their team can intervene to contact the carrier on your behalf and help resolve delays or address issues with the delivery address. Contacting them early ensures the best possible resolution.
