Are you a subscriber of Ipsy, the popular beauty subscription service, and in need of assistance? Perhaps you've got a question about your upcoming glam bag, or you're having trouble managing your subscription. Whatever the case, this guide will walk you through the various ways to contact Ipsy Care for a swift resolution to your queries.
Understanding Ipsy Care
Ipsy Care is Ipsy's customer support service, designed to help subscribers like you with any issues or questions you might have. They're committed to ensuring you have the best possible experience with your Ipsy subscription. Before we dive into the contact methods, let's briefly discuss what Ipsy Care can help you with:
- Subscription management (pausing, skipping, or canceling)
- Billing and payment issues
- Missing or damaged products
- Product returns and exchanges
- General inquiries about Ipsy services
Contacting Ipsy Care: Methods and Steps
1. Ipsy Care Help Center
Before reaching out to Ipsy Care, it's a good idea to check their Help Center. It's packed with useful information and might just answer your question. Here's how to access it:

- Log in to your Ipsy account.
- Click on the 'Help' icon (question mark) at the top right corner of the page.
- Browse through the topics or use the search bar to find what you're looking for.
2. Email Support
If you can't find the answer in the Help Center, you can reach out to Ipsy Care via email. Here's how:
- Visit the Ipsy Care contact page (https://help.ipsy.com/hc/en-us/requests/new).
- Fill out the form with your full name, email address, and a detailed description of your issue.
- Click on 'Submit' to send your request.
3. Live Chat
For immediate assistance, try the live chat feature. Here's how to access it:
- Log in to your Ipsy account.
- Click on the 'Help' icon (question mark) at the top right corner of the page.
- Scroll down and click on 'Chat with us'.
- Follow the prompts to connect with an Ipsy Care representative.
4. Social Media
Ipsy is active on several social media platforms and often responds to customer inquiries via these channels. Here's where you can find them:

| Method | Link |
|---|---|
| Help Center | https://help.ipsy.com/hc/en-us |
| Email Support | https://help.ipsy.com/hc/en-us/requests/new |
| Live Chat | https://help.ipsy.com/hc/en-us (Scroll down to 'Chat with us') |
Remember, Ipsy Care is committed to ensuring your satisfaction. If you're having trouble with your subscription or have any questions, don't hesitate to reach out. They're here to help!