Pugongying Brand

End User License Agreement and Terms of Service

Introduction

1. Definitions and Scope

1.1 Definitions

• Services
• Means the services provided by us, including but not limited to the Website (https://anlianiot.com), the App, Smart Devices, and subscription-based online features such as pet location tracking, activity monitoring, geofencing, and historical route playback.
• Smart Devices
• Means hardware devices manufactured or provided by us for intelligent positioning or network connectivity.
• Subscription Plans
• Means paid service plans (e.g., monthly or annual plans) selected by users to continuously access core service features.
• Content
• Means any data, text, images, pet information, or other materials uploaded, posted, or shared by you through the Services.

1.2 Scope of Application

• This Agreement applies to all uses of the Services by you, regardless of access method.
• Any purchase orders or terms inconsistent with this Agreement shall not be binding unless expressly confirmed by us in writing.
• We reserve the right to modify this Agreement at any time. Updated versions will become effective upon publication on the Website or within the App. Your continued use of the Services constitutes acceptance of the modified Agreement.

2. Accounts, Registration, and Subscriptions

2.1 Account Registration

• You must register an account to access core features of the Services.
• You agree to provide true, accurate, complete, and up-to-date registration information and to maintain the confidentiality of your account credentials. You are responsible for all activities conducted under your account.

2.2 Subscription Services

• Continued use of the Services requires a valid Smart Device and an active Subscription Plan. Subscription fees, billing cycles, and included features will be clearly displayed at the time of purchase.
• Unless you cancel before the end of the current subscription period (via App settings or other specified methods), your subscription will automatically renew, and the applicable fee will be charged to your selected payment method.
• We reserve the right to adjust subscription prices due to operational costs or market changes. Existing users will be notified in advance (e.g., 30 days prior to the next billing cycle). If you do not agree to the new price, you may cancel before the new cycle begins.

2.3 Payments and Taxes

• You authorize us or our third-party payment processors (such as PayPal or Braintree) to charge your provided payment method.
• All prices exclude applicable taxes (such as VAT or sales tax), which you are responsible for unless expressly stated otherwise. Payment failures may result in suspension or termination of the Services.

3. License Grant and Acceptable Use

3.1 License Grant

3.2 Use Restrictions

• Reverse engineer, decompile, disassemble, or attempt to extract source code from the Services, App, or Devices.
• Remove, obscure, or alter any proprietary notices, trademarks, or patent markings.
• Use the Services for any unlawful, fraudulent, infringing, or harmful activities.
• Use Smart Devices or Services for purposes other than their intended use (pet tracking), including tracking people, vehicles, or unauthorized objects.
• Interfere with or disrupt the infrastructure or excessive resource consumption.
• Upload or transmit illegal, infringing, obscene, harassing, or malicious content.

3.3 User Content

• You retain ownership of your Content. By submitting Content, you grant us a worldwide, royalty-free license to use, store, reproduce, and process such Content solely for the purpose of providing the Services.
• You are solely responsible for the legality and accuracy of your Content.

4. Smart Devices and Data

4.1 Device Purchase

• Sales terms for Smart Devices (including delivery, warranty, and returns) are governed by the policies published on the Website.Devices may be sold separately.

4.2 Data Ownership and Use

• Data generated by Smart Devices and collected through the Services (such as location and activity data), as well as usage data associated with your account, are owned by Pugongying, together with all related intellectual property rights.
• Our processing of personal data is governed by our Privacy Policy. You acknowledge and agree that we may anonymize and aggregate data for analytics, machine learning, and service optimization.
• Subject to applicable laws (such as the EU Data Act), you may have the right to access a structured, machine-readable copy of device-generated data. Please refer to the Privacy Policy or contact us for details.

4.3 Location Accuracy Disclaimer

• While we strive to provide accurate location services, accuracy depends on external factors such as GPS signals, network conditions, and terrain.
• We do not guarantee 100% accuracy or continuity.
• The Services must not be relied upon for life-critical or safety-critical purposes.

5. Disclaimers and Limitation of Liability

5.1 “As Is” Basis

5.2 Limitation of Liability

• To the maximum extent permitted by law, Pugongying and its affiliates, licensors, service providers, directors, employees, and agents shall not be liable for any indirect, incidental, special, punitive, or consequential damages, including loss of data, profits, or business interruption, arising from or related to this Agreement or use of the Services, regardless of legal theory.
• In any event, our total aggregate liability shall not exceed the greater of:
  (i) the total subscription fees paid by you in the 12 months preceding the claim, or
  (ii) USD 100.
• These limitations do not apply to liability resulting from gross negligence, willful misconduct, or liability that cannot be excluded under applicable law (such as personal injury or death).

6. Termination and Account Deletion

6.1 Our Right to Terminate

6.2 Your Right to Delete Account

6.3 Effect of Termination

• Upon termination, your right to use the Services immediately ceases.
• Provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability, and dispute resolution) shall survive termination.

7. Intellectual Property

8. Third-Party Services and Links

• The Services may include links to or integrations with third-party websites or services (such as maps or payment services). These third parties have their own terms and privacy policies.
• We are not responsible for third-party content, services, or conduct.
• Your interactions with third parties are at your own risk.

9. General Provisions

9.1 Governing Law and Dispute Resolution

• This Agreement shall be governed by the laws of the Hong Kong Special Administrative Region, excluding conflict-of-law principles.
• Any dispute arising out of or relating to this Agreement shall first be resolved through good-faith negotiation. If unresolved, either party may submit the dispute to arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under its then-effective rules.
• The seat of arbitration shall be Hong Kong. The arbitration award shall be final and binding.

9.2 Severability

9.3 Assignment

• You may not assign this Agreement without our prior written consent.
• We may assign this Agreement in connection with a merger, acquisition, asset sale, or otherwise.

9.4 Entire Agreement

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