Package-level declarations

Types

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enum AgentStatusState : Enum<AgentStatusState> , ConvertibleToJava<AgentStatusState>

The state of the status.

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enum AgentStatusType : Enum<AgentStatusType> , ConvertibleToJava<AgentStatusType>

The type of agent status.

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enum ContactFlowState : Enum<ContactFlowState> , ConvertibleToJava<ContactFlowState>

The state of the contact flow.

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enum ContactFlowType : Enum<ContactFlowType> , ConvertibleToJava<ContactFlowType>

The type of the contact flow.

enum EvaluationFormNumericQuestionPropertyValueAutomationLabel : Enum<EvaluationFormNumericQuestionPropertyValueAutomationLabel> , ConvertibleToJava<EvaluationFormNumericQuestionPropertyValueAutomationLabel>

The property label of the automation.

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enum EvaluationFormQuestionQuestionType : Enum<EvaluationFormQuestionQuestionType> , ConvertibleToJava<EvaluationFormQuestionQuestionType>

The type of the question. Allowed values: `NUMERIC` | `SINGLESELECT` | `TEXT`

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enum EvaluationFormScoringStrategyMode : Enum<EvaluationFormScoringStrategyMode> , ConvertibleToJava<EvaluationFormScoringStrategyMode>

The scoring mode of the evaluation form. Allowed values: `QUESTION_ONLY` | `SECTION_ONLY`

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enum EvaluationFormScoringStrategyStatus : Enum<EvaluationFormScoringStrategyStatus> , ConvertibleToJava<EvaluationFormScoringStrategyStatus>

The scoring status of the evaluation form. Allowed values: `ENABLED` | `DISABLED`

enum EvaluationFormSingleSelectQuestionPropertiesDisplayAs : Enum<EvaluationFormSingleSelectQuestionPropertiesDisplayAs> , ConvertibleToJava<EvaluationFormSingleSelectQuestionPropertiesDisplayAs>

The display mode of the single select question. Allowed values: `DROPDOWN` | `RADIO`

enum EvaluationFormSingleSelectQuestionRuleCategoryAutomationCondition : Enum<EvaluationFormSingleSelectQuestionRuleCategoryAutomationCondition> , ConvertibleToJava<EvaluationFormSingleSelectQuestionRuleCategoryAutomationCondition>

The condition to apply for the automation option. If the condition is PRESENT, then the option is applied when the contact data includes the category. Similarly, if the condition is NOT_PRESENT, then the option is applied when the contact data does not include the category. Allowed values: `PRESENT` | `NOT_PRESENT` Maximum: 50

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enum EvaluationFormStatus : Enum<EvaluationFormStatus> , ConvertibleToJava<EvaluationFormStatus>

The status of the evaluation form. Allowed values: `DRAFT` | `ACTIVE`

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enum HoursOfOperationConfigDay : Enum<HoursOfOperationConfigDay> , ConvertibleToJava<HoursOfOperationConfigDay>

The day that the hours of operation applies to.

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enum InstanceIdentityManagementType : Enum<InstanceIdentityManagementType> , ConvertibleToJava<InstanceIdentityManagementType>

Specifies the type of directory integration for new instance.

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enum InstanceStatus : Enum<InstanceStatus> , ConvertibleToJava<InstanceStatus>

Specifies the creation status of new instance.

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enum InstanceStorageConfigEncryptionType : Enum<InstanceStorageConfigEncryptionType> , ConvertibleToJava<InstanceStorageConfigEncryptionType>

Specifies default encryption using AWS KMS-Managed Keys

enum InstanceStorageConfigInstanceStorageResourceType : Enum<InstanceStorageConfigInstanceStorageResourceType> , ConvertibleToJava<InstanceStorageConfigInstanceStorageResourceType>

Specifies the type of storage resource available for the instance

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enum InstanceStorageConfigStorageType : Enum<InstanceStorageConfigStorageType> , ConvertibleToJava<InstanceStorageConfigStorageType>

Specifies the storage type to be associated with the instance

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enum IntegrationAssociationIntegrationType : Enum<IntegrationAssociationIntegrationType> , ConvertibleToJava<IntegrationAssociationIntegrationType>

Specifies the integration type to be associated with the instance

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enum QueueStatus : Enum<QueueStatus> , ConvertibleToJava<QueueStatus>

The status of the queue.

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enum QueueType : Enum<QueueType> , ConvertibleToJava<QueueType>

The type of queue.

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enum QuickConnectType : Enum<QuickConnectType> , ConvertibleToJava<QuickConnectType>

The type of quick connect. In the Amazon Connect console, when you create a quick connect, you are prompted to assign one of the following types: Agent (USER), External (PHONE_NUMBER), or Queue (QUEUE).

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enum RoutingProfileAgentAvailabilityTimer : Enum<RoutingProfileAgentAvailabilityTimer> , ConvertibleToJava<RoutingProfileAgentAvailabilityTimer>

Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.

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enum RoutingProfileBehaviorType : Enum<RoutingProfileBehaviorType> , ConvertibleToJava<RoutingProfileBehaviorType>

Specifies the other channels that can be routed to an agent handling their current channel.

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enum RoutingProfileChannel : Enum<RoutingProfileChannel> , ConvertibleToJava<RoutingProfileChannel>

The channels that agents can handle in the Contact Control Panel (CCP).

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enum RulePublishStatus : Enum<RulePublishStatus> , ConvertibleToJava<RulePublishStatus>

The publish status of a rule, either draft or published.

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enum RuleReferenceType : Enum<RuleReferenceType> , ConvertibleToJava<RuleReferenceType>
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enum RuleSendNotificationActionContentType : Enum<RuleSendNotificationActionContentType> , ConvertibleToJava<RuleSendNotificationActionContentType>

The type of content.

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enum RuleSendNotificationActionDeliveryMethod : Enum<RuleSendNotificationActionDeliveryMethod> , ConvertibleToJava<RuleSendNotificationActionDeliveryMethod>

The means of delivery.

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enum RuleTriggerEventSourceEventSourceName : Enum<RuleTriggerEventSourceEventSourceName> , ConvertibleToJava<RuleTriggerEventSourceEventSourceName>

The name of event source.

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enum TaskTemplateFieldType : Enum<TaskTemplateFieldType> , ConvertibleToJava<TaskTemplateFieldType>

The type of the task template's field

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enum TaskTemplateStatus : Enum<TaskTemplateStatus> , ConvertibleToJava<TaskTemplateStatus>

The status of the task template

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enum TrafficDistributionGroupStatus : Enum<TrafficDistributionGroupStatus> , ConvertibleToJava<TrafficDistributionGroupStatus>

The status of the traffic distribution group.

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enum UserPhoneType : Enum<UserPhoneType> , ConvertibleToJava<UserPhoneType>

The phone type.