Understanding Harrisburg Hospital Patient Information: A Comprehensive Guide
When it comes to healthcare, being informed is half the battle. At Harrisburg Hospital, we believe in empowering our patients with the right information to ensure they receive the best care possible. This guide will walk you through the essential aspects of patient information at Harrisburg Hospital, from understanding your patient portal to navigating our facilities and services.
Accessing Your Patient Information: MyHarrisburgHealth
Harrisburg Hospital is committed to providing you with secure, convenient, and round-the-clock access to your personal health information. Our patient portal, MyHarrisburgHealth, is designed to do just that. Here's what you can do with your MyHarrisburgHealth account:
- View test results
- Request appointments
- Message your healthcare team
- Pay your bills
- Update your personal information
To activate your MyHarrisburgHealth account, you'll need your unique activation code. If you've misplaced it, don't worry - you can request a new one by contacting our patient support team at 717-231-8400.
Navigating Our Facilities
Harrisburg Hospital is a sprawling campus, and we understand that finding your way around can be challenging. That's why we've created detailed maps and directions to help you navigate our facilities with ease. Whether you're looking for the emergency department, a specific clinic, or a parking spot, our maps have got you covered. You can find them on our website or by asking our friendly staff for assistance.
Parking and Transportation
For your convenience, Harrisburg Hospital offers ample parking spaces, including designated areas for patients with disabilities. We also provide valet parking services for a small fee. If you're using public transportation, several bus routes serve our hospital, and we're also located near major highways for easy driving access.
Your Rights as a Patient
As a patient at Harrisburg Hospital, you have certain rights that we uphold and protect. These rights include, but are not limited to:
- Respectful and considerate care
- Confidentiality of your health information
- The right to make informed decisions about your care
- The right to voice complaints or appeals
- The right to have a family member or representative present
We've outlined these rights in more detail in our patient handbook, which you can request from our admissions team or download from our website.
Preparing for Your Hospital Stay
If you're scheduled for an inpatient stay at Harrisburg Hospital, we want to ensure you're well-prepared for your visit. Here's what you need to know:
What to Bring
| Bring | Don't Bring |
|---|---|
| Insurance cards | Valuables (jewelry, large amounts of cash) |
| Comfortable clothing and slippers | Electronics (unless necessary for medical reasons) |
| Toiletries (toothbrush, toothpaste, etc.) | Alcohol or illegal substances |
For a complete list of what to bring, please refer to our pre-admission checklist, available on our website or upon request from our admissions team.
Pre-Admission Testing
Depending on your medical history and the reason for your hospital stay, you may need to undergo pre-admission testing. This could include blood tests, X-rays, or other diagnostic procedures. Our pre-admission testing center is open Monday through Friday, and we'll provide you with specific instructions based on your needs.
Contacting Our Patient Advocacy Team
At Harrisburg Hospital, we strive to provide the highest level of care and service to all our patients. However, we understand that issues may arise, and we're here to help. Our patient advocacy team is dedicated to addressing your concerns, answering your questions, and ensuring that your voice is heard. You can reach them by calling 717-231-8400 and asking for the patient advocate on duty.
